Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

879 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 3 days ago

Reviews


DT
Daniel T.
Virginia
Saturn L200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Daniel said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

WA
WILL A.
Salem, VA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
GREAT SERVICE
Thank you foe your GREAT service , as always !!

GB
gayle B.
Salem, VA
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Gayle said they have been customers of this business for 28 years and she has never had a complaint with them. They are quick, they stand behind their work and they have good prices.
This review was collected via phone interview by Customer Research Inc.

CH
Charlie H.
Salem, VA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Charlie said they have been dealing with them for years and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

DE
DAVID E.
Eagle Rock, VA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
Always Reliable
Never a slow day...never the loss of a home-town business feeling

CM
Craig M.
Virginia
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Craig said they did a great job and were able to get his work done in 2 hours. He was shocked.
This review was collected via phone interview by Customer Research Inc.

CP
CAROLYN P.
Salem, VA
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Excellent service
Steve and crew provided excellent and timely service on my older Mazda.

DD
DENISE D.
Salem, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Honest and great work
I moved to the Salem area about a year ago. My mom and sister have both used Pillis for years and highly recommended them. My brother in law is an active duty Marine and we are 3 women alone so having a dependable mechanic is extremely important. Pillis has taken great care of ua and our vehicles. We never question their diagnostics and the work is always done promptly! A great place to take your car!

DD
DIRK D.
Salem, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018
Excellent Service
I am managing a few issues with an aging car, and feel I am getting sound, conscientious advice and service. I am very pleased!
Steve P. from Pillis Brothers responded on 08/22/2018

Thank you for the kind words Dirk, we truly appreciate you and your business!


JP
John P.
Virginia
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
John said the staff at this business did what they were supposed to do. They did not rip him off or do unnecessary work or jerk him around. He considered them to be honest. He found them by accident and has been pleased ever since. Honesty is more important than the actual work to him. They had reasonable prices.
This review was collected via phone interview by Customer Research Inc.

JR
Joe R.
Salem, VA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Joe said he is very glad to find businesses like this one because everyone is nice and friendly.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/22/2018

Thank you Joe! We appreciate the friendly words!


TS
Tammy S.
Salem, VA
Suzuki Kizashi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Tammy said they are professional nice people, they are on top of things and they know what they are doing. They are great people. They get her in and out as fast as possible
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/22/2018

Thank you Tammy we appreciate the review!


TH
Tom H.
Salem, VA
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Tom said the employees were very efficient.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thanks Tom!


TM
Tom M.
Salem, VA
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Tom said the staff gives great and quick service.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thanks Tom!


AR
AISA R.
Salem, VA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Inspection and oil change
Great Service
Steve P. from Pillis Brothers responded on 08/16/2018

Thank You Asia!


TE
Tyler E.
Virginia
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Tyler said this business was very helpful and personal, it wasn't like an average place.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thanks Tyler we're glad you feel that way!


LR
Larry R.
Salem, VA
Hyundai Elantra Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Larry said the business was truthful with him and they're the best.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thanks Larry, we appreciate the kind words!


GH
Gloria H.
Virginia
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Gloria said the business is very honest and does excellent work. She is very appreciative of the quality of work they do. She has never had any problems and she has gone there for a long time.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thank you Gloria we really appreciate your continued support!


EW
Ed W.
Salem, VA
INFINITI G35 Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Ed said their work is excellent, they have been going for many years. They are prompt and do a good job. Ed is extremely pleased with them, they have gone there for 35 years.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thank you Ed, we're so thankful for your years of support!


RB
Ray B.
Salem, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Ray said the business was dependable and also honest.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thank you for the kind words Ray!


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