Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

854 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 6 days ago

Reviews


SK
Stacy K.
Virginia
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Stacy said everything was fantastic. The customer service was great and the workmanship was great. She was extremely happy. She was able to drop her vehicle off at the facility before she went to work and the business had it ready for her when she got off work.
This review was collected via phone interview by Customer Research Inc.

KJ
Ken J.
Virginia
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Ken said the staff was nice and did good, quality work.
This review was collected via phone interview by Customer Research Inc.

CF
Coleman F.
Virginia
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Spoke with Jennifer. She said the staff were very timely and they did exactly what they wanted them to do. She was very pleased with their service.
This review was collected via phone interview by Customer Research Inc.

PM
Pheobe M.
Virginia
Lexus RX 400h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Phoebe said she has known the business for over 40 years and never had bad service. She also said she was happy that the business had a full service facility.
This review was collected via phone interview by Customer Research Inc.

MW
Michelle W.
Virginia
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Spoke with Michelle's husband. He said the staff is up front, timely, and he always receives good quality service.
This review was collected via phone interview by Customer Research Inc.

BP
Betty P.
Salem, VA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Betty said she was happy with everything and trusts the facility's work.
This review was collected via phone interview by Customer Research Inc.

RM
Rose M.
Virginia
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Rose said the employee were helpful. They were personable. The service prices were a little high.
This review was collected via phone interview by Customer Research Inc.

DP
Deep P.
Virginia
Mitsubishi Mirage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Deep said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DD
DIRK D.
Salem, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
Great
I am totally pleased to have a local shop that is honest and does great work. Pillis Brothers is that place for me.

JQ
James Q.
Virginia
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
James said the staff were quick and the service was convenient.
This review was collected via phone interview by Customer Research Inc.

BD
Bradford D.
Virginia
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Bradford said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

PG
Paulian G.
Roanoke, VA
Subaru Impreza Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Paulian said they are always good. They treat her nicely and take care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

RC
Raymond C.
Salem, VA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Raymond said the service the business provided is excellent. His vehicle is now running great.
This review was collected via phone interview by Customer Research Inc.

CG
CORY G.
Roanoke, VA
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
They Take Care of their Customers!!!
I took my husband's car in because the "check engine" light was on (& it needed an inspection & oil change). I flat out told them that I didn't know what was wrong with the car. When I went to pick it up, they said that it was just a loose gas cap (duh) & didn't charge me for that part or try to take advantage of my ignorance.

These guys always take care of their customers. They are honest and efficient, & I would drive to their shop for service even if I didn't work nearby.
Steve P. from Pillis Brothers responded on 06/01/2018

Thank you for ylur kind words Cory. It means a lot:)

Steve P. from Pillis Brothers responded on 06/01/2018

woops, your


GP
Greg P.
Virginia
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Spoke with Danna. She said the business provided good service and she had no issues.
This review was collected via phone interview by Customer Research Inc.

JB
Jerry B.
Virginia
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Jerry said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GV
Greg V.
Virginia
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Greg said the facility provided him with quick service and good communication while his vehicle was being worked on.
This review was collected via phone interview by Customer Research Inc.

WC
Wilton C.
Salem, VA
Nissan Frontier 2WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Wilton said he is happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

RT
Rachel T.
Salem, VA
Saturn L200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Rachel said the business did an excellent job with his vehicle.
This review was collected via phone interview by Customer Research Inc.

CP
CAROLYN P.
Salem, VA
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Service with a smile
Not only did I get my Mazda serviced in a timely manner, but I enjoyed the good humor and conversation with Steve and his excellent staff.