Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1788 Reviews

ReScore Reviews™ (57)

ReScore
Overall Rating 4.6666695/5Overall Rating 4.6666695/5Overall Rating 4.6666695/5Overall Rating 4.6666695/5rating 4.6666695
Original
Overall Rating 2.31579/5Overall Rating 2.31579/5rating 2.31579rating 2.31579rating 2.31579
94% Would Recommend
100% Business Response
Latest Review 29 minutes ago

Reviews


JS
John S.
Denver, CO
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great Service
The service was fast and friendly. And washing the car was a nice touch.

LG
Leonard G.
Thornton, CO
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Professional Group
I have been buying cars and taking them to Planet Hyundai for service for years now and never had a complaint. They are a professional group. They provide recommendations on service that is needed but never pressure you to get it done.

RR
Robin R.
Dillon, CO
2017 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
...
...

MT
Marie T.
Denver, CO
2011 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/15/2018 Category: Service
Untimely
My car was promised in one week, and it has been 10+ days with no response and I have paid in full.
JEFF D. from Planet Hyundai responded on 07/16/2018

Sorry for the hold up with the paint on the fuel door for your vehicle.  We are unfortunately at the mercy of our outside vendor for the paint portion.  As we stated before the vehicle was picked up we would call you as soon as the door was ready and we would come pick up your vehicle perform the repair and deliver the vehicle back to you.  We did just get word that the fuel door is ready for pick up so we will be in contact to get the pick up and delivery scheduled at your convenience.


Verified Customer
Colorado
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Great service
It was a great service, on time and they responded every question that I had.
JEFF D. from Planet Hyundai responded on 07/16/2018

Glad to hear we took great care of you and thanks for the excellent review!

Regards,
Jeff


JG
Jesus G.
Denver, CO
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Great Service
Great Service
JEFF D. from Planet Hyundai responded on 07/16/2018

Thanks for the excellent review!

Regards,
Jeff


Verified Customer
Arvada, CO
2005 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Friendly knowledgeable people with excellent customer service skills.
Friendly knowledgeable people with excellent customer service skills.
JEFF D. from Planet Hyundai responded on 07/14/2018

Thanks for the excellent review!

Regards,
Jeff


LL
Larry L.
Edwards, CO
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
CXX
The work was completed on time as given to me by the service rep.
JEFF D. from Planet Hyundai responded on 07/13/2018

Thanks for the excellent review!

Regards,
Jeff


Verified Customer
Colorado
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Serviced my car
They did what they said that they would do on time.
JEFF D. from Planet Hyundai responded on 07/13/2018

Glad we got you in and out on time and thanks for the awesome review!

Regards,
Jeff


SF
Samira F.
Denver, CO
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Excellent service
Excellent service
JEFF D. from Planet Hyundai responded on 07/13/2018

Thanks for the excellent review as well as the business!

Regards,
Jeff


Verified Customer
Denver, CO
2014 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
Fine
Fine
JEFF D. from Planet Hyundai responded on 07/13/2018

Thanks for the business and the review, we hope to be your 5 star dealer in the future!

Regards,
Jeff


DM
Darleen M.
Arvada, CO
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Serviced Hundai
scheduled appointment went smoothly and efficiently with a recall on the temp sensor resolved. It's a pleasure to feel confident that Im in good hands with Hundai.
JEFF D. from Planet Hyundai responded on 07/12/2018

Thanks for the excellent review!

Regards,
Jeff


SV
Steve V.
Denver, CO
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Second Visit
This is my second scheduled maintenance visit to Planet Hyundai. Each time has been a quick check in and text message to me when work was completed. My service advisor greeted me promptly and was very friendly and professional.
JEFF D. from Planet Hyundai responded on 07/12/2018

Thanks for the awesome review!

Regards,
Jeff


DM
Deuard M.
Arvada, CO
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Fast and good service
Dave was very helpful with every problem we had. Glad to see him back.
JEFF D. from Planet Hyundai responded on 07/12/2018

We are glad to have Dave back too and thanks for the awesome review!

Regards,
Jeff


RM
Robin M.
Golden, CO
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Great service
Great service and very helpful
JEFF D. from Planet Hyundai responded on 07/11/2018

Thanks for the awesome review!

Regards,
Jeff


Verified Customer
Denver, CO
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Excellent service!!
Everyone there treats you like you are family. It’s just a pleasant e perience to go there.
JEFF D. from Planet Hyundai responded on 07/11/2018

Thanks for the business and the excellent review!

Regards,
Jeff


MS
Michelle S.
Wheat Ridge, CO
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
helpful, Friendly and professional team
Thank you
JEFF D. from Planet Hyundai responded on 07/11/2018

Thanks for the awesome review!

Regards,
Jeff


GB
George B.
Denver, CO
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
33,750 Service--2015 Sonata
Great service, as always. I have had 3 Hyundai cars purchased new at Planet Hyundai (first one in 2003). I love the cars AND the people doing my
servicing over the past 15 years. Terrific experience--thank you for all that you do!
JEFF D. from Planet Hyundai responded on 07/11/2018

Thanks for the continued loyalty and the excellent review!

Regards,
Jeff


BW
Brett W.
Denver, CO
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Automotive
Fast friendly i will recommend others.
JEFF D. from Planet Hyundai responded on 07/11/2018

Thanks for the excellent review!

Regards,
Jeff


DZ
Douglas Z.
Denver, CO
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
the best
many years of very outstanding service and quality work
JEFF D. from Planet Hyundai responded on 07/11/2018

Thanks for being such a loyal customer and for the excellent review!

Regards,
Jeff