Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

330 Reviews

98% Would Recommend
Latest Review 16 days ago

Reviews


MB
Monika B.
Greenville, NC
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/11/2018
Car tow
Shady people with fake positive reviews.
They want cash for giving your car back after towing!
Policy rules but when asked to see it they don’t have it. Total joke,!
Liers and money suckers!!!

MB
Monika B.
Greenville, NC
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/11/2018
Car tow
This towing service is not 24h so if they take your car in the evening you will have to wait till 7 am to get it.
They want CASH!!!!for giving you your car back!!!!!
It’s according to the store policy but when I asked to see it the woman with too much powder on her face said she doesn’t have it. Instead they have sheet of paper with print on it about towing and cash. Ridiculous , if they do things according to their policy why didn’t they show it to me?
They feel shady and dishonest.
Stay away from them if you can.
Rude and full of crap.
Typical money suckers !!!!

MK
Matt K.
Winterville, NC
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/25/2015
BUYER BEWARE!!
Don't base this place on their 4 star rating. Obviously, friends of the garage have rated it. I went a few weeks ago to have an alignment, balance (as needed) and rotation. Looking at the reviews I decided to give them a try. I called and their prices were good. They don't take appointments (not necessarily a good thing). Told 45mins or so if I waited, but recommended I drop off. Took in at 11am next day. Said they would get to it after lunch. Expected a call back around 2pm at the latest. No word. Called back at 4:30pm (they close at 5pm) and said my car was still on the rack and would be done in 15mins. Picked up at 4:50pm, immediately noticed tires not rotated. Red Flag! (plus greasy footprints in my floorboard). Doesn't take a brain surgeon to figure out. Hand prints all over the front rims and not one single one on the back two. Impossible to do given the process required to rotate and balance. Only new weights added to the front tires, with old weights still there and none on back. Can't do properly w/o removing all of them. The alignment was worse than when I brought it in. Steering wheel is crooked and camber is off. This means even if they did attempt to align it they didn't finish. Said everything was done. Would only give $12 back, or rotate. They combined it with the higher price alignment and balance ($100 charge).I took back (hesitant). Lots of cars in parking lot. Said that they had 3 engines torn apart (not my fault). What it comes down too (even though they did rotate after I called them out) is they only did half of what they charged me for. They got in a bind and rushed it out before close. That's all they were concerned with. I would rather them told me they couldn't do, it then to half-butt it. BUYER BEWARE!!!! I WOULD NOT recommend this place based on my personal experience. Now I've got to take it somewhere to have it fixed.

ER
ELLEN R.
Greenville, NC
Geo Prizm
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2014
Trustworthy and Trusting
We left our car while we were gone for a week. We picked it up on a Sun. All work completed. We value the relationship we have w/ Plaza and are glad they're there for us.

DP
David P.
North Carolina
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2014 Category: Service
David said his vehicle is running great and this is the first time he has not had any problems with the business. The staff got the job done fast, called him right back and were nice.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Greenville, NC
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2014 Category: Service
Robert said the business is quick and does a good job.
This review was collected via phone interview by Customer Research Inc.

TW
Tracy W.
North Carolina
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2014 Category: Service
Tracy said this experience was great. They were friendly, nice, and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

KW
Kerry W.
North Carolina
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2014 Category: Service
Kerry said this business was really helpful. They helped her with everything she needed and they had really good prices.
This review was collected via phone interview by Customer Research Inc.

MN
Matt N.
Greenville, NC
GMC Sierra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2014 Category: Service
Matt said they are always great.
This review was collected via phone interview by Customer Research Inc.

JC
Joseph C.
North Carolina
Oldsmobile Alero
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2014 Category: Service
Joseph said the prices were very reasonable.
This review was collected via phone interview by Customer Research Inc.

KA
Keith A.
North Carolina
Ford Contour
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2014 Category: Service
Keith said this business was willing to work with her. They looked into the problems with her vehicle and did not do any extra work. They were willing to work with her on the payments.
This review was collected via phone interview by Customer Research Inc.

VD
Vernon D.
North Carolina
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2014 Category: Service
Vernon said he gets quick service and his situation is paid attention to. His diagnosis is correct and dealt with.
This review was collected via phone interview by Customer Research Inc.

SR
Stephanie R.
Greenville, NC
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2014 Category: Service
Spoke with Teresa. She said the service at this business was outstanding.
This review was collected via phone interview by Customer Research Inc.

AJ
Amanda J.
Winterville, NC
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2014 Category: Service
Amanda said this business is the best.
This review was collected via phone interview by Customer Research Inc.

MA
Mike A.
Greenville, NC
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2014 Category: Service
Mike said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Greenville, NC
Chevrolet Cavalier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2014 Category: Service
Jim said they are always nice to him.
This review was collected via phone interview by Customer Research Inc.

MC
Marie C.
Greenville, NC
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2014 Category: Service
Marie said she has been with the business for 25 years or more and she has always been pleased with their service.
This review was collected via phone interview by Customer Research Inc.

LW
Lee W.
North Carolina
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2014 Category: Service
Lee said they did a great job and he would definitely recommend this facility.
This review was collected via phone interview by Customer Research Inc.

PP
Page P.
North Carolina
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2014 Category: Service
Page said this business is friendly and affordable.
This review was collected via phone interview by Customer Research Inc.

CR
CATHI R.
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2014
you know me and treat me like a friend.
Always recommend less expensive alternatives if possible. They truly make you feel like family. I trust them!