Pohanka Hyundai has expert technicians who provide quality Hyundai repair and maintenance. The Pohanka Hyundai’s factory certified team are trained to ensure your Hyundai runs well for the road ahead. No appointment necessary for Car Care Express, just bring it in. Pohanka Hyundai has expert technicians who provide quality Hyundai repair and maintenance. The Pohanka Hyundai’s factory certified team are trained to ensure your Hyundai runs well for the road ahead. No appointment necessary for Car Care Express, just bring it in.
Unfortunately that's where the positive experience ends. We repeatedly told them we wanted to put $0 down on a lease. They confirmed that we wouldn't be putting any money down, just paying the taxes and fees that come with a lease. They mentioned that the place we're from has "some funny and unusual fees" that are rolled into the due-at-signing. We confirmed we understood. Once it came to signing pen to paper, we asked to confirm that there was no down-payment, that this was all DAS, and they confirmed such. The paperwork they showed us was deliberately obfuscated and split up into multiple itemization lists across multiple stacks of paper in a seemingly random fashion. In our haste, and complete inexperience when it comes to leasing, we didn't realize that we were paying thousands down in reduced capital cost because it was mixed into the overall rebate. We thought we were just paying high taxes and fees (because we live in an expensive jurisdiction). Repeatedly they confirmed to us we wouldn't be putting money down and they blatantly lied to us.
To add insult to injury, a credit card that we used at this location (and *only* at this location) had its number lifted and added to someone's Apple Wallet where they proceeded to fraudulently use it for lunch. We caught it in time but unfortunately had to waste an entire day talking to banks, creditors, and the woefully inept PG County police to deal with it, and now we have to wait for a new card.
And to think this location is better than the College Park Hyundai. Go anywhere else.