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Porter Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,591 Reviews)
75
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Score Details

5 stars
83%
4 stars
9%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
193
Total ReScores™
4.7
ReScore™ Average
75
Net Promoter Score ®

Business Details

About

The Porter Automotive Group has been family owned and operated since 1925! It all started with a small Buick & Chevrolet Dealership founded by John F. Porter. Today, the Porter Automotive Group consists of five auto brands. Porter Hyundai is located in Newark, DE, and is your premier Hyundai dealership for Newark, New Castle, and The Porter Automotive Group has been family owned and operated since 1925! It all started with a small Buick & Chevrolet Dealership founded by John F. Porter. Today, the Porter Automotive Group consists of five auto brands. Porter Hyundai is located in Newark, DE, and is your premier Hyundai dealership for Newark, New Castle, and Wilmington. Come see us today, you'll be glad you did! ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(302) 453-6800
Opening in 34 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
353 E. Cleveland Ave. Newark, DE 19711
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,591 Reviews)
Write a Review
Recent Reviews
JH
gravatar
Jon H.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2025
10
Category: Service
Great Service Team
In a world of diminishing customer service, Porter sets itself apart. Having been a customer for over 20 years my experience has routinely been top shelf. Recently, I have had each of my 4 vehicles in the shop (all Hyundai for a reason and newest is 7 years old). The team is always responsive. They make it clear what is urgent and what can wait.
The whole team has been wonderful, but a special shoutout for Rachel - if I could steal her way and work for me, I’d do it in a heartbeat.
The shuttle has been an added luxury. Jeff is awesome!
Be proud to be part of an organization that it different.
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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