Potamkin Hyundai New York


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

913 Reviews

ReScore Reviews™ (55)

ReScore
Overall Rating 4.6000018/5Overall Rating 4.6000018/5Overall Rating 4.6000018/5Overall Rating 4.6000018/5rating 4.6000018
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
91% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Jenniffer M. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exellent service professional associates"
Professional polite staff
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/22/2018 05:30 PM
Barry J P. at Potamkin Hyundai New York responded on 01/23/2018

HELLO JENNIFFER

THANK YOU FOR TAKING YOUR TIME TO SEND IN YOUR SURVEY WE APPRECIATE YOUR BUSINESS AND LOOK FORWARD TO YOUR NEXT SERVICE VISIT WITH US.

POTAMKIN HYUNDAI

Verified Customer on 01/21/2018
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"good service personnel"
thank you for prompt and attentive service. I also like that my car, which was really dirty from the snow, was thoroughly cleaned.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/21/2018 03:14 PM
Barry J P. at Potamkin Hyundai New York responded on 01/22/2018

THANK YOU FROM THE POTAMKIN HYUNDAI SERVICE TEAM

Elizabeth R. on 01/19/2018
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"finding a dealer who does what he promises "
Right from the beginning (the initial sale) to delivery to the first service. Everything that was promised or agreed upon, came to be. This for a car dealer is quite unusual. I have told all who have asked, how pleased I am.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 08:27 PM
Barry J P. at Potamkin Hyundai New York responded on 01/20/2018

Hello Elizabeth

Thank you for taking your time to send in your survey.we appreciate
It Potamkin Hyundai. Have a nice weekend

Myrtle B. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They honor the recall without any problem."
They respect and honor what need to be done.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 11:24 AM
Barry J P. at Potamkin Hyundai New York responded on 01/18/2018

HELLO MYRTLE

THANK YOU FROM POTAMKIN HYUNDAI SERVICE TEAM

Leonard M. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Delivered service as promised"
The length of time to service the car was as promised. Everyone was courteous. The facilities convenient and comfortable.
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 11:41 AM
Barry J P. at Potamkin Hyundai New York responded on 01/17/2018

HELLO LEONARD

THANK YOU FROM THE STAFF AT POTAMKIN HYUNDAI

Jalisa B. on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fine"
The visit was fine.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 11:23 AM
Barry J P. at Potamkin Hyundai New York responded on 01/17/2018

HELLO JALISA


THANK YOU FOR TAKING YOUR TIME TO SEND IN YOUR SURVEY

POTAMKIN HYUNDAI

Zachary S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Appointment"
I had scheduled a service appointment and needed to be out of there sort of quickly. Ronnie and the team made sure I was taken care of quickly and efficiently- and the car is in great shape after. I couldn't recommend any higher. Ronnie for president!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/17/2018 05:37 AM
Barry J P. at Potamkin Hyundai New York responded on 01/17/2018

HELLO ZACHARY

THANK YOU FROM THE POTAMKIN HYUNDAI SERVICE STAFF

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Staff!"
Came to get service for my Tucson after work, was quick and efficient! Great team, everyone was friendly.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 08:28 PM
Barry J P. at Potamkin Hyundai New York responded on 01/17/2018

THANK YOU.POTAMKIN HYUNDAI SERVICE TEAM

Eliot N. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good and efficient service"
Good and efficient service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:36 PM
Barry J P. at Potamkin Hyundai New York responded on 01/17/2018

HELLO ELIOT

THANK YOU FROM THE POTAMKIN HYUNDAI SERVECE STAFF

Valerie P. on 01/16/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people "
very nice employees always help when needed
Thank you
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/16/2018 01:26 PM
Barry J P. at Potamkin Hyundai New York responded on 01/16/2018

HELLO VALERIE

THANK YOU FOR THE VERY NICE SURVEY

POTAMKIN HYUNDAI

Julio V. on 01/16/2018
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"Julio c"
Good
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 12:43 PM
Barry J P. at Potamkin Hyundai New York responded on 01/16/2018

HELLO JULIO

THANK YOU POTAMKIN HYUNDAI

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Diligent, professional, convenient, accommodating, friendly,
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 12:16 PM
Barry J P. at Potamkin Hyundai New York responded on 01/16/2018

THANK YOU FROM POTAMKIN HYUNDAI SERVICE TEAM

Wesley M. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Did What They Said"
Kept their word and did what they promised. On time and friendly.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/15/2018 04:49 AM
Barry J P. at Potamkin Hyundai New York responded on 01/15/2018

HELLO WESLEY

THANK YOU FROM THE POTAMKIN HYUNDAI SERVICE DEPARTMENT

Robert A. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smooth and Professional Service"
Once again service swift, price as stated, comfortable waiting area with food, coffee and wifi, very pleased again.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/14/2018 08:52 AM
Barry J P. at Potamkin Hyundai New York responded on 01/15/2018

HELLO ROBERT

THAT YOU AGAIN FOR TAKING THE TIME TO SEND IN YOUR SURVEY

POTAMKIN HYUNDAI

William B. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant "
This is a nice pleasant place and the people are helpful and friendly I brought two cars from there and will recommend this place to anyone.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/13/2018 05:57 PM
Barry J P. at Potamkin Hyundai New York responded on 01/15/2018

HELLO WILLIAM

THANK YOU FROM THE POTAMKIN HYUNDAI SERVICE TEAM.
HAVE A NICE DAY
POTAMKIN HYUNDAI

Smithchai C. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service!"
This is my go to dealership and I will always remain a loyal customer. All the service writers are on point. Especially Ernie Wan who went above and beyond by finishing the services on my car very fast and efficiently. Also gave me a complimentary car wash. I was absolutely satisfied with how my car looked and was running afterwards. No problems at all. I will continue to recommend this dealership to friends and associates. Thank you for everything!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/13/2018 10:26 AM
Barry J P. at Potamkin Hyundai New York responded on 01/15/2018

HELLO SMITHCHAI

THANK YOU FOR TAKING YOUR TIME TO WRITE YOUR VERY NICE RESPONSE AND SENDING IN YOUR SURVEY

POTAMKIN HYUNDAI

Catherine S. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service "
They were nice and quick
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/12/2018 05:11 PM
Barry J P. at Potamkin Hyundai New York responded on 01/15/2018

HELLO CATHERINE

THANK YOU FROM THE POTAMKIN HYUNDAI SERVICE TEAM

Gwendolyn O. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Potamkin service"
Quick and knowledgeable service team
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 07:38 AM
Barry J P. at Potamkin Hyundai New York responded on 01/10/2018

HELLO GWENDOLYN

THANK YOU FROM THE POTAMKIN HYUNDAI SERVICE TEAM.AND HAVE A NICE DAY

Verified Customer on 01/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good"
Friendliness of staff from start to finish
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/09/2018 06:30 AM
Barry J P. at Potamkin Hyundai New York responded on 01/09/2018

THANK YOU FROM THE POTAMKIN HYUNDAI SERVICE STAFF

Shawn D. on 01/08/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall visit"
Average dealership with a decent service department. If you take your car to be serviced, make sure you ask for Ron. Be wary of the sales department, as they have had some issues. I’ve bought 2 cars from here, and there have been some issues, but it’s the closest Hyundai dealer to my house. If you do buy a car from here, make sure you READ all the paperwork they give you. Same goes for taking a test drive, aware of any paperwork given to you.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/08/2018 07:43 PM
Barry J P. at Potamkin Hyundai New York responded on 01/09/2018

HELLO SHAWN

THANK YOU FROM POTAMKIN HYUNDAI SERVICE

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