Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

534 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


SC
Sarah C.
Santa Barbara, CA
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2017
Excellent Quality, Honest Service
Powell Garage has been our car mechanic for over 30 years because of their excellent quality, honest service. This week the gear shift suddenly froze up on our 21 year old Jeep. Powell Garage diagnosed the problem promptly (failed clutch master and slave cylinder), they obtained a new part quickly despite the Labor Day holiday, and they had the Jeep running again in 2 business days. They always provide an accurate written estimate, and later call the customer for approval if there are unexpected changes. Powell Garage gives you a detailed invoice showing the work they complete, and also showing the condition of the car's brakes and tires and suggested future maintenance.

CP
Carol P.
Santa Barbara, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017
Car maintenance
Powell's garage does superior work and are reliable, honest, competent professionals.

CD
Cathy D.
Goleta, CA
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2017 Category: Service
Cathy said this business was great. They were not done at the time they stated.
This review was collected via phone interview by Customer Research Inc.

DL
Diana L.
Santa Barbara, CA
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017
Helpful and Thorough
I had to take my 2004 VW Golf in because the A/C wasn't working and they found a packrat nest and wires chewed. Though it took longer than I expected, they were working trouble-shooting everything before they found the nest. After getting the nest cleared out and the wire repaired, I was on my way. They warned me that my brakes were in pretty bad shape however, and it was because I trusted them from the previous work that I took the car back and had them work on the brakes as well. They aren't cheap :-( But... I called Meineke for a cost comparison, and Meineke was even more. I will get all my car work done by Powell Garage!

LC
Laurie C.
Santa Barbara, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017
98 4 runner
every single time i bring my 4 runner in, they do a great job & take such good care of me. i totally trust them.

EM
Elsie M.
Santa Barbara, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Elsie said they were excellent. They did good work and there was not a lot of waiting around. They gave her a ride home and picked her up.
This review was collected via phone interview by Customer Research Inc.

SS
Sylvia S.
Goleta, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2017
All-over care for your car
The people at Powell Garage listen to your concerns and help to correct the problem quickly.

AT
Anastasia T.
Santa Barbara, CA
Lexus LX 470 Luxury SUV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2017
Always professional
Love this place. I never feel I'm taken advantage of, and service is always complete in acceptable amount of time.

RP
Ryan P.
Santa Barbara, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Ryan said the employees are honest and straightforward.
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
California
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Rick said he was really impressed with this business.
This review was collected via phone interview by Customer Research Inc.

MM
Mel M.
Santa Barbara, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
Mel said he thought Paul was very considerate, cooperative and very kind.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Santa Barbara, CA
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Tim said the experience was great. The transaction worked out perfectly and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RD
Rick D.
Santa Barbara, CA
Jaguar XJ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Rick said they did an excellent job, they completed the work on time and followed up thoroughly. He appreciated the personal involvement in getting things done from Paul, Fred and Gloria.
This review was collected via phone interview by Customer Research Inc.

AR
Al R.
Santa Barbara, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Spoke with Irmlind. She said this is a nice business to deal with. They are friendly, 100 percent honest, efficient, proficient and trustworthy. She knows that there is nothing going on at this business that should not be. They do excellent work. They tell customers up front what might come up during the next visit.
This review was collected via phone interview by Customer Research Inc.

RS
Roma S.
Santa Barbara, CA
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017
Convenience plus I feel I am understood
My tire monitor amber light is on again as of this a.m.

CA
Catharine A.
Santa Barbara, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017
They are 5 Star
I have been taking my car to Powell Garage for 24+ years and feel that they are the best in the business!!!!

CH
Cathy H.
Santa Barbara, CA
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2017
Powell Garage
Thorough, conscientious, efficient, well-priced. Really good people.

KY
Kimberly Y.
Santa Barbara, CA
Subaru Outback (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017
A Happy Customer
I always know that you are going to be honest and trustworthy. I appreciate how you always explain repairs and maintenance clearly. You also help me prioritize and let me know what needs to be done right away and what can wait. Thanks for always taking care of me and my car!

SG
Shira G.
Santa Barbara, CA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2017 Category: Service
Shira said everything seems good.
This review was collected via phone interview by Customer Research Inc.

LU
Leonard U.
California
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2017 Category: Service
Leonard said he had a good overall experience.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 534 in total