Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

519 Reviews

100% Would Recommend
Latest Review 14 days ago

Reviews


RA
Rolland A.
Santa Barbara, CA
Ford
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2018
1970 ford econoline
I am very satisfied with your service with one exception. I think the engine cover should have been fastened down regardless of how it was. I cannot remember taking it off in the past. I am going through the list you gave me and will bring it in for further repairs that you recommend if I cannot get them done but I hope you will include fastening down the engine cover when I do.

JS
Jack S.
Carpinteria, CA
Mercedes-Benz C280
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2017
Prompt, honest reliable service with follow up if necessary as it was in my case
good job.

CD
Cathy D.
Goleta, CA
Jeep Wrangler
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2017 Category: Service
Cathy said this business was great. They were not done at the time they stated.
This review was collected via phone interview by Customer Research Inc.

KL
Kery L.
California
Suzuki Aerio
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2017 Category: Service
Kery said this business was fine. She took her vehicle in to fix her brakes and when she picked up her vehicle the noise was still there. She has to take it back in for them to check it out.
This review was collected via phone interview by Customer Research Inc.

JM
Jason M.
Santa Barbara, CA
Ford Taurus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2017
knowledge of getting to the problems
Fast service

BS
Bob S.
Santa Barbara, CA
Honda CR-V
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2017 Category: Service
Bob said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CR
Caroline R.
Santa Barbara, CA
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2017
Not sure about "so great" just yet; we're first-time customers. Will make this decision after several visits
Friendly, timely service... first time visit but will have Powell service our vehicles to see how they work out.

BS
Bob S.
Santa Barbara, CA
Nissan Frontier
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2017 Category: Service
Bob said he has been a long time customer, as the business does a good job. They are always straight with him.
This review was collected via phone interview by Customer Research Inc.

LM
Ludovico M.
Goleta, CA
Ford Mustang
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2017 Category: Service
Ludovico said it was good service.
This review was collected via phone interview by Customer Research Inc.

TF
Tiffany F.
California
Honda Civic
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2016 Category: Service
Tiffany said the business did well. She had to bring the vehicle back to get a proper diagnosis.
This review was collected via phone interview by Customer Research Inc.

JS
Jack S.
Carpinteria, CA
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2016
Good review
We were very pleased with the service we received. Not only were the repairs done exactly as diagnosed but also in a short time. . Brought the car in early in the morning one day and the car was ready in the afternoor of the next day. We appreciated that. I did think that since the invoice was almost $1200.00 dollars I thought, Paul, that you might toss in a pair of window wipers for free but no complaints. We will bring our cars to your garage anytime them need help.. Thank you.

BS
Bob S.
Santa Barbara, CA
Jeep Wrangler
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2016 Category: Service
Bob said he has generally been very pleased with this business.
This review was collected via phone interview by Customer Research Inc.

EI
Eric I.
Santa Barbara, CA
Chevrolet Tracker
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2016 Category: Service
Eric said the business was good but the prices were a bit on the high side.
This review was collected via phone interview by Customer Research Inc.

RA
Richard A.
Oak View, CA
Toyota Matrix
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2016
Friendly, responsible and honest
Many years of reliable trustworthy service

AH
Anna H.
Santa Barbara, CA
Ford Explorer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2016 Category: Service
Anna said this business fixed her vehicle for a reasonable price and they fixed everything they said they would.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
Santa Barbara, CA
Volkswagen Passat
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2016 Category: Service
Don said he liked the service at this business.
This review was collected via phone interview by Customer Research Inc.

DL
Don L.
Santa Barbara, CA
Jeep Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2016 Category: Service
Don said this business did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

AR
Al R.
Goleta, CA
Ford Ranger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2015 Category: Service
Al said they were good.
This review was collected via phone interview by Customer Research Inc.

BK
Bob K.
Santa Barbara, CA
Dodge Dakota
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2015
Experience, service
Knowledgeable, experienced, concerned

EW
Eitan W.
Santa Barbara, CA
Honda Accord
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2015 Category: Service
Eitan said he had a good experience at this business. It was very convenient and pleasant to work with them. They had good communication and they did a good job.
This review was collected via phone interview by Customer Research Inc.

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