Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

532 Reviews

100% Would Recommend
Latest Review about 15 hours ago

Reviews


JS
Janine S.
Santa Barbara, CA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2017
Customer service was great, Gloria was very friendly and knowledgeable
I needed a new battery and Fred did a check on it and it had been 5 years for my battery. Gloria gave me a quote and then Fred changed the battery. My only complaint is that Labor is high. I paid 48.00 for Labor to change a battery. I'm on a tight budget and can't afford a lot. i was very happy overall though! Thank you Powell Garage, Fred and Gloria.

TA
Tracy A.
Santa Barbara, CA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2017
Great service and friendly people!!
Everyone at Powell’s is friendly and welcoming. The service is quick and I feel a genuine trust in the work and the advice about any “fixes” that might be needed. So nice to have a place to go that you can trust to have your best interest in mind.

LD
Lori D.
Santa Barbara, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017 Category: Service
Spoke with Richard. He said the business did a great job and they were honest.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
Santa Barbara, CA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Steve said the business is very easy and they provided a great experience.
This review was collected via phone interview by Customer Research Inc.

SC
Serena C.
Santa Barbara, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Serena said this business provided great service. She will return in the future.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Santa Barbara, CA
Jaguar XKR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Michael said they fixed the vehicle and it is running good. They fixed all the glitches and personally took it to get a smog.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
Santa Barbara, CA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Spoke with Laura. She said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

BR
Bob R.
Santa Barbara, CA
Mazda RX-8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017 Category: Service
Bob said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JA
Johnny A.
Santa Barbara, CA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017 Category: Service
Johnny said the service was good, he likes the employees and he enjoys being at the business. The mechanic is good and Mr. Powell is a nice man.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Santa Barbara, CA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017
great service
A+

BE
Ben E.
Santa Barbara, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2017
Reliable, competent, good company
Powell has serviced several of our vehicles. Done when they said they would be. No problems. Friendly. Feels honest and efficiently run.

JU
Joe U.
Santa Barbara, CA
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017
Headlight was out
It was replaced in almost nothing flat. Good work as always!

SG
Shelly G.
Santa Barbara, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017
Honest, Caring, Integrity, Good Work
Powell Garage has my Trust. They do great work. They are honest, reasonable in price, they are really good people with high integrity. Everyone I have sent there has been as happy as I have with their work. They are kind. They help me get to my work, pick me up to get back which really makes it work for me to be able to get my car repaired. I trust that they will never try to sell me something I don't need or overcharge me for a service. They feel like family members, caring about you and the safe running of your car. Your concern is their concern and they radiate that. I give Powell Garage the highest rating. Don't delay if you have any need for car repairs. You will be happy you went to Powell.

CR
Caroline R.
Santa Barbara, CA
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2017
Not sure about "so great" just yet; we're first-time customers. Will make this decision after several visits
Friendly, timely service... first time visit but will have Powell service our vehicles to see how they work out.

SS
Sylvia S.
Goleta, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2017
Professional, friendly
Powell Garage does good work and has a friendly crew. I will continue to take my car to them.

RH
Rick H.
Santa Barbara, CA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2017
Paul makes auto-service easy.
A trustworthy mechanic! What a great and novel concept.

LR
Lisa R.
Santa Barbara, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017
Nice work, pleasant people
way overdue for service.. Paul got my car done quickly and well, patient with questions, above and beyond about getting information about a replacement key for me. Thanks!

MM
Michelle M.
Santa Barbara, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017
heater core replacement
I took my truck in because it was leaking coolant. Powell Garage correctly diagnosed the problem, and by servicing the heater core and replacing the hoses they also solved my A/C problem, which was not blowing cool air through the vents.

FH
Frank H.
Santa Barbara, CA
GMC Envoy XUV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017 Category: Service
Frank said the business is very friendly. They were very informative before they performed the service on the vehicle and were very informative after they had finished the work on the vehicle. They did what was best for the vehicle and not the best way to get more money. They showed genuine appreciation and concern for his vehicle. They were very helpful.
This review was collected via phone interview by Customer Research Inc.

ED
Ellen D.
Santa Barbara, CA
Chrysler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Ellen said they always do a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 532 in total