Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

551 Reviews

100% Would Recommend
Latest Review 8 days ago

Reviews


JG
Janice G.
Santa Barbara, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017
Careful Attention to Detail!
I so appreciate their record keeping and great attention to detail.
Five stars always!

CH
Cathy H.
Santa Barbara, CA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2017
Outstanding Service
Excellent and efficient service from great people!

NL
Nate L.
Santa Barbara, CA
Ford Focus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/28/2017 Category: Service
Nate said the staff was extremely friendly and helpful but after the service, within 10 miles, his check engine light came on.
This review was collected via phone interview by Customer Research Inc.

SM
Shannon M.
Santa Barbara, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Shannon said the service was quick. The staff were transparent, professional and timely.
This review was collected via phone interview by Customer Research Inc.

JS
Jack S.
Carpinteria, CA
Mercedes-Benz C280
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2017
Prompt, honest reliable service with follow up if necessary as it was in my case
good job.

RM
Randi M.
Santa Barbara, CA
Volkswagen Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
Great Service
Powell did a great job on servicing my car - they were responsive, communicative, transparent, efficient, courteous, and reasonably priced. I definitely recommend them.

SB
Sylvia B.
Santa Barbara, CA
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Sylvia said she was very happy with the service she received.
This review was collected via phone interview by Customer Research Inc.

AA
Argelia A.
Goleta, CA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Argelia said the staff picked up the phone quickly when she called. They got her an appointment fast and they told her what was wrong with the vehicle. They fixed her vehicle to her satisfaction.
This review was collected via phone interview by Customer Research Inc.

FS
Frank S.
Santa Barbara, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Spoke with Frank's wife. She said the business takes care of her and her husband.
This review was collected via phone interview by Customer Research Inc.

CB
Cassie B.
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017
Kept me informed every step of the way
Excellent experience! I was contacted when the inspection was completed and the work need was communicated clearly and thoroughly. This will the first place I think of the next time I need a mechanic.

JR
John R.
Santa Barbara, CA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
John said he was really happy with this business.
This review was collected via phone interview by Customer Research Inc.

CR
Coby R.
Santa Barbara, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Coby said he would recommenced this business for service.
This review was collected via phone interview by Customer Research Inc.

DJ
Dana J.
Santa Barbara, CA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Dana said the staff were direct and they did a thorough job of explaining the repairs to him.
This review was collected via phone interview by Customer Research Inc.

JP
Jeff P.
Santa Barbara, CA
Mercedes-Benz E420
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Jeff said the staff were friendly and accommodating.
This review was collected via phone interview by Customer Research Inc.

KY
Kimberly Y.
Santa Barbara, CA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017
Knowledgable and Reliable!
Thanks for always taking care of me and my car! You are always trustworthy and honest and I appreciate all you do. I can always rely on you all to provide excellent service and always know my car will run great after visiting you!

DR
Dennis R.
Santa Barbara, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Dennis said he received great service.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Santa Barbara, CA
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017
Paul!
Courteous and reliable. What more could one ask for?

RA
Richard A.
Oak View, CA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017
My mileage says it all
My mileage says it all. Still going thanks to Powell! Great service

BA
Bob A.
Santa Barbara, CA
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2017 Category: Service
Bob said the facility took him in unexpectedly. They explained to him about the issues, and were ready to work. His vehicle was ready when they told him it would be. The vehicle works better than before.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Goleta, CA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2017 Category: Service
Spoke with Linda. She said she totally trusts this business. They do exactly what they say they will do. They are great people.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 551 in total