Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

519 Reviews

100% Would Recommend
Latest Review 14 days ago

Reviews


JV
Joseph V.
Ojai, CA
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017
Perfect service
Fast reliable service

JJ
Jack J.
Santa Barbara, CA
Toyota Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Jack said the business gave him a price that came in really close and they gave him extra things. They got his vehicle done at the time they quoted him. He is very satisfied with the service and all in all it was super service.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Santa Barbara, CA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2017
Friendly expert service!
Powell Garage has been a trustworthy caretaker of my car for 3 years now. They know what they are doing and have affordable prices.

TC
Tim C.
Santa Barbara, CA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Tim said the employees are very capable and this is a worth while facility.
This review was collected via phone interview by Customer Research Inc.

RJ
Rolland J.
Santa Barbara, CA
GMC Envoy XUV
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2017
HONEST AND EFFICIENT
I know I can trust you, and that the work will be done well and quickly.

SC
Sarah C.
Santa Barbara, CA
Toyota Matrix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2017
Excellent Quality, Honest Service
Powell Garage has been our car mechanic for over 30 years because of their excellent quality, honest service. This week the gear shift suddenly froze up on our 21 year old Jeep. Powell Garage diagnosed the problem promptly (failed clutch master and slave cylinder), they obtained a new part quickly despite the Labor Day holiday, and they had the Jeep running again in 2 business days. They always provide an accurate written estimate, and later call the customer for approval if there are unexpected changes. Powell Garage gives you a detailed invoice showing the work they complete, and also showing the condition of the car's brakes and tires and suggested future maintenance.

CP
Carol P.
Santa Barbara, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017
Car maintenance
Powell's garage does superior work and are reliable, honest, competent professionals.

CD
Cathy D.
Goleta, CA
Jeep Wrangler
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2017 Category: Service
Cathy said this business was great. They were not done at the time they stated.
This review was collected via phone interview by Customer Research Inc.

DL
Diana L.
Santa Barbara, CA
Volkswagen Golf
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017
Helpful and Thorough
I had to take my 2004 VW Golf in because the A/C wasn't working and they found a packrat nest and wires chewed. Though it took longer than I expected, they were working trouble-shooting everything before they found the nest. After getting the nest cleared out and the wire repaired, I was on my way. They warned me that my brakes were in pretty bad shape however, and it was because I trusted them from the previous work that I took the car back and had them work on the brakes as well. They aren't cheap :-( But... I called Meineke for a cost comparison, and Meineke was even more. I will get all my car work done by Powell Garage!

LC
Laurie C.
Santa Barbara, CA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017
98 4 runner
every single time i bring my 4 runner in, they do a great job & take such good care of me. i totally trust them.

EM
Elsie M.
Santa Barbara, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Elsie said they were excellent. They did good work and there was not a lot of waiting around. They gave her a ride home and picked her up.
This review was collected via phone interview by Customer Research Inc.

SS
Sylvia S.
Goleta, CA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2017
All-over care for your car
The people at Powell Garage listen to your concerns and help to correct the problem quickly.

AT
Anastasia T.
Santa Barbara, CA
Lexus LX 470 Luxury SUV
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2017
Always professional
Love this place. I never feel I'm taken advantage of, and service is always complete in acceptable amount of time.

RP
Ryan P.
Santa Barbara, CA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Ryan said the employees are honest and straightforward.
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
California
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Rick said he was really impressed with this business.
This review was collected via phone interview by Customer Research Inc.

MM
Mel M.
Santa Barbara, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
Mel said he thought Paul was very considerate, cooperative and very kind.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Santa Barbara, CA
Lexus RX 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Tim said the experience was great. The transaction worked out perfectly and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RD
Rick D.
Santa Barbara, CA
Jaguar XJ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Rick said they did an excellent job, they completed the work on time and followed up thoroughly. He appreciated the personal involvement in getting things done from Paul, Fred and Gloria.
This review was collected via phone interview by Customer Research Inc.

AR
Al R.
Santa Barbara, CA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Spoke with Irmlind. She said this is a nice business to deal with. They are friendly, 100 percent honest, efficient, proficient and trustworthy. She knows that there is nothing going on at this business that should not be. They do excellent work. They tell customers up front what might come up during the next visit.
This review was collected via phone interview by Customer Research Inc.

RS
Roma S.
Santa Barbara, CA
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017
Convenience plus I feel I am understood
My tire monitor amber light is on again as of this a.m.

Displaying Review 61 - 80 of 519 in total