Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

380 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
Latest Review 4 days ago

Reviews


PM
PATRICK M.
Tempe, AZ
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great service!
Prompt, courteous and very affordable. I liked how the service manager continually checked in with me to leg me know what was going on while I waited.

KM
KATHLEEN M.
Tempe, AZ
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Prompt, courteous, and helpful
The service department goes beyond the minimum providing information that will be helpful for the future. Tim was very kind in showing me some of the features of my truck. His explanation was clear and positive.

JL
Jason L.
Queen Creek, AZ
INFINITI M45
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/29/2018 Category: Service
Jason said his experience with this business has not been good. He purchased the vehicle from the business and it has had problems ever since. First, two tires blew, which the business replaced. He stated that the business has his vehicle. The engine blew days after he purchased the vehicle from this business. He said that they are deciding if they will honor the warranty and replace the motor.
This review was collected via phone interview by Customer Research Inc.
Dean T. from Precision Fleet Services responded on 10/06/2018

Jason - I think this may have been done before we provided you with a free loaner vehicle for a month and replaced your vehicle.  Hopefully you'll be able to share a new reveiw.  


JA
Josoanny A.
Scottsdale, AZ
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Josoanny said the customer service was great all the way around.
This review was collected via phone interview by Customer Research Inc.

RM
ROB M.
Chandler, AZ
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Tim goes above and beyond
Tim accommodated my wife's schedule and came in early to ensure that she was at work on time. He could have easily sold her on replacing both the front and back brakes, but he was honest in saying that we still have enough on the front that there is no need to replace them now. He finished an hour earlier than stated, and he delivered the car to her office. This is what I call first class service!
Dean T. from Precision Fleet Services responded on 09/26/2018

Thank you Rob.  We appreciate you and value your business.  


DD
David D.
Arizona
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
David said their care for their customer was remarkable at every step of the transaction. They were stellar. Their pricing was interesting because if he had any questions, they would get back to him immediately. They made everything easy and fair, They made everything streamlined and they exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.

HH
Haley H.
Arizona
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Haley said the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

GG
Gabriel G.
Arizona
Kia Optima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Gabriel said the business provides good service although it is a little pricy.
This review was collected via phone interview by Customer Research Inc.

WP
WILLIAM P.
Phoenix, AZ
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
They always take the best care of my car and me.
They go out of their way to make sure my vehicle is in top shape. If they find a problem they quickly call and we discuss it and get repairs going or schedule it for another time. I will definitely by my next vehicle from here.

GE
GREG E.
Phoenix, AZ
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Great, as usual!
Craig is the best!!

JJ
John J.
Arizona
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
John said Anthony Torres, the gentleman sold him the vehicle, was very helpful during the sale and even afterwards. He had to go out of town, so Anthony offered to run him to the airport after he dropped off the vehicle for service. He also picked him up from the airport when he got back. He was taken care of very nicely. The price came in under the estimate. It was a very pleasurable experience. The facility did a good job, and will get more of his business. He thanks them.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
Scottsdale, AZ
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Don said that everything came out fantastic at this business. He would highly recommend them.
This review was collected via phone interview by Customer Research Inc.
Dean T. from Precision Fleet Services responded on 08/29/2018

Thank you Don. 


LT
Lee T.
Phoenix, AZ
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Lee said the staff did a great job and they were fast. She's very happy with he service and she's been dealing with them for along time.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Tempe, AZ
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Mike said the business did good work and did not overcharge him.
This review was collected via phone interview by Customer Research Inc.

KW
Kara W.
Arizona
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Kara said she feels like this business is honest and they don't overcharge.
This review was collected via phone interview by Customer Research Inc.
Dean T. from Precision Fleet Services responded on 08/24/2018

Thank you Kara. 


VG
Victoria G.
Mesa, AZ
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Victoria said the service at this business was amazing.
This review was collected via phone interview by Customer Research Inc.

UE
Ursula E.
Arizona
Chrysler 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Ursula said this business didn't fix what she asked them to fix, which was, the voice command and the back camera.
This review was collected via phone interview by Customer Research Inc.

KM
Kathleen M.
Tempe, AZ
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Kathleen said the people were prompt and pleasant to work with. They offered some assistance with transportation. She fully intends to bring her vehicle back to the business for service.
This review was collected via phone interview by Customer Research Inc.
Dean T. from Precision Fleet Services responded on 08/22/2018

Thank you Kathleen.  


DD
Danny D.
Tempe, AZ
Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/20/2018 Category: Service
Danny said the service was good but there was more wrong with the vehicle than was expected.
This review was collected via phone interview by Customer Research Inc.

DC
Dustin C.
Queen Creek, AZ
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Dustin said everything from start to finish went smoothly. When he asked for a quote, the business was able to provide one right away.
This review was collected via phone interview by Customer Research Inc.
Dean T. from Precision Fleet Services responded on 08/22/2018

We appreciate your business Dustin.