Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

398 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
Latest Review 3 days ago

Reviews


MR
Moraih R.
Mesa, AZ
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Moraih said Craig, the owner, has always helped her out with her vehicle. He has been there for her on the drop of a dime.
This review was collected via phone interview by Customer Research Inc.

KM
KELLI M.
Mesa, AZ
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019
Service
Repairs went fast , affordable , best experience out of all the times I have taken the vehicle in .

AS
Alecia S.
Chandler, AZ
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Alecia said everybody there was helpful.
This review was collected via phone interview by Customer Research Inc.

RM
RACHEL M.
Phoenix, AZ
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
The Customer Service and Kind Staff :)
Loved working with Service department today. They are amazing. And the woman at the front desk was so kind. She made me comfortable by asking me if I wanted a beverage and asked me about my day. Love working with you guys and will definitely be a returning customer and will refer friends and family to your establishment. Thanks!

LM
LUCIEN M.
Mesa, AZ
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Fantastic Service
I bought my truck here several months ago and I just decided to go back for the first oil change. The service was very quick and everyone on staff is extremely friendly. The service was so great that I brought my wife’s car in a month later for her oil change and I did not buy this vehicle at PFS. Again, had the exact same fantastic service and I truly felt taken care of! I would highly recommend buying and maintaining your vehicles at PFS!

JV
Jane V.
Gilbert, AZ
Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Spoke with Amanda. She said they are very quick, helpful and attentive.
This review was collected via phone interview by Customer Research Inc.

GE
GREG E.
Phoenix, AZ
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Always fast and friendly!!
No frills, no scams, no unneeded work. Just trustworthy workmanship every time, like trusted family members!!

TR
Tommy R.
Peoria, AZ
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Tommy said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Phoenix, AZ
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
William said the business is always on top of their work. They call him with updates for his vehicle and if they are going to take long they offer him a loaner.
This review was collected via phone interview by Customer Research Inc.

JM
Jenny M.
Gilbert, AZ
BMW 128i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Jenny said the she didn't have any problems with them.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Arizona
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Mary said they were great.
This review was collected via phone interview by Customer Research Inc.

MH
Matthew H.
Scottsdale, AZ
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Matthew said the business did good work.
This review was collected via phone interview by Customer Research Inc.

JV
Jazma V.
Tempe, AZ
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Jazma said they did everything on time and did a good job.
This review was collected via phone interview by Customer Research Inc.

NF
Nancy F.
Chandler, AZ
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Nancy said everything went well at the business.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Arizona
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
Spoke with Devin. She said the visit took longer than anticipated.
This review was collected via phone interview by Customer Research Inc.

PM
PATRICK M.
Tempe, AZ
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Great service!
Prompt, courteous and very affordable. I liked how the service manager continually checked in with me to leg me know what was going on while I waited.

SR
Sophia R.
Arizona
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Sophia said she asked for an estimate to repair her transmission, and side door window in her vehicle, but they were too expensive.
This review was collected via phone interview by Customer Research Inc.

MC
Maria C.
Mesa, AZ
Chevrolet Equinox
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/12/2018 Category: Service
Maria said the communication with the receptionist and the service department was not very good.
This review was collected via phone interview by Customer Research Inc.
Dean T. from Precision Fleet Services responded on 10/29/2018

Maria - I checked in with Craig in service and he was suprised that you were unhappy.  He mentioned you were able to come in right after you called and we were able to get your battery replaced fairly quickly.  If you want to give me a call directly, I can follow up and see what we may have missed.  480-966-3787.  Dean


IA
Isaac A.
GOODYEAR, AZ
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Isaac said the business is excellent, from their customer service to their knowledge.
This review was collected via phone interview by Customer Research Inc.

KM
KATHLEEN M.
Tempe, AZ
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Prompt, courteous, and helpful
The service department goes beyond the minimum providing information that will be helpful for the future. Tim was very kind in showing me some of the features of my truck. His explanation was clear and positive.