Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

272 Reviews

99% Would Recommend
98% Business Response
Latest Review 6 days ago

Reviews


GS
Grant S.
North Carolina
Mazda Mazda6
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06/14/2018 Category: Service
Grant said the staff provided good service, and a ride from work.
This review was collected via phone interview by Customer Research Inc.
HEATHER O. from Premium Imports Inc responded on 06/18/2018

Thank you Grant


PM
Paula M.
Raleigh, NC
Land Rover LR2
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Paula said the business is great. She stated that the staff is always answering her questions and they are very knowledgeable, very helpful, and personable.
This review was collected via phone interview by Customer Research Inc.
HEATHER O. from Premium Imports Inc responded on 06/18/2018

Thanks so much Paula!


DV
Damon V.
Raleigh, NC
Volkswagen Passat
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06/12/2018 Category: Service
Damon said this business fit him in to the schedule for a diagnostic.
This review was collected via phone interview by Customer Research Inc.
HEATHER O. from Premium Imports Inc responded on 06/14/2018

Thank you!


SI
Steve I.
Raleigh, NC
Mazda Mazda6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Spoke with Brianna. She said the facility does a great job and she feels like family when she walks in. She really believes this facility has her best interests in mind when she comes in.
This review was collected via phone interview by Customer Research Inc.
HEATHER O. from Premium Imports Inc responded on 06/14/2018

Thanks so much, Brianna!


RT
Robert T.
Raleigh, NC
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Robert said this business provided excellent service and he didn't have any complaints. The staff were always reliable.
This review was collected via phone interview by Customer Research Inc.
HEATHER O. from Premium Imports Inc responded on 06/14/2018

Thank you!


MK
Michael K.
Cary, NC
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06/07/2018
Always pleasant to deal with!
Whether I'm dealing with Sarita, Kathy or Heather they've always been very helpful and responsive to any of my questions. I'm very happy with the service I have gotten from Premium Imports on my cars! I drive over from Cary NC to go to their shop because of the service I have received.
HEATHER O. from Premium Imports Inc responded on 06/07/2018

Thank you so much, Michael! We appreciate the kind words and positive feedback. 


DS
Dan S.
Raleigh, NC
Honda Element
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Dan said it's great dealing with them. He has used them for about 10 years.
This review was collected via phone interview by Customer Research Inc.
HEATHER O. from Premium Imports Inc responded on 06/08/2018

Thanks Dan!


JB
Julia B.
Raleigh, NC
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Excellent job fixing my car!
I’m beyond thrilled with the service I received at Premium Auto Imports. They quickly fixed an issue with my car that a different shop neglected to fix in its entirety. Everyone I dealt with was incredibly nice. I’ll definitely be bringing my car back for service in the future!
HEATHER O. from Premium Imports Inc responded on 06/04/2018

Thanks so much Julia! It was so nice to meet you and I'm happy we could take care of the issue you were having!


BQ
Branden Q.
Raleigh, NC
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Branden said he recommends the business.
This review was collected via phone interview by Customer Research Inc.
HEATHER O. from Premium Imports Inc responded on 05/30/2018

Thanks Branden!


SM
Sam M.
Raleigh, NC
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Sam said the employees were very nice. They were helpful. They provided trustworthy service. They completed the service quickly. They provided good work.
This review was collected via phone interview by Customer Research Inc.
HEATHER O. from Premium Imports Inc responded on 05/30/2018

Thanks Sam!


WS
Wadiyah S.
Garner, NC
Subaru Outback
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05/20/2018
Great customer service.
They have an experienced service staff, keep you informed on the status of your vehicle, and maintain vehicle's service record.
HEATHER O. from Premium Imports Inc responded on 05/21/2018

Thank you Wadiyah!


LT
Lucinda T.
Raleigh, NC
Nissan Rogue
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05/17/2018 Category: Service
Lucinda said her experience went very well, everything was perfect. She called in the morning and the staff were able to get her in that day. She trusts the staff and the location is convenient for her.
This review was collected via phone interview by Customer Research Inc.
HEATHER O. from Premium Imports Inc responded on 05/21/2018

Thanks Lucinda!


BP
Bill P.
Raleigh, NC
Audi A5
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05/10/2018 Category: Service
Bill said they were honest and straight forward.
This review was collected via phone interview by Customer Research Inc.
HEATHER O. from Premium Imports Inc responded on 05/14/2018

Thanks Bill!


Anonymous avatar
Verified Customer
Raleigh, NC
Acura RDX
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04/26/2018
Prompt curteous service to keep my automobile running just like I need it to.
The team at Premium Imports have done an excellent job of keeping my vehicle running smoothly. They fit me into the schedule promptly and offer a ride back to work if I need it. I trust them to help keep me safe with a well maintained vehicle.
HEATHER O. from Premium Imports Inc responded on 04/26/2018

Thank you so much!


TR
Tom R.
Apex, NC
Lexus IS 250
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04/20/2018
First Time Customer
First time using Premium Imports. I was greeted very pleasantly as I entered and was greeted by name. Small but comfortable waiting area with free WiFi. Nice, detailed inspection report following my service. Highly recommend Premium Imports.
HEATHER O. from Premium Imports Inc responded on 04/20/2018

Thanks so much, Tom! It was great to meet you.


DS
Dan S.
Raleigh, NC
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Spoke with Barbara. She said the service was good and thorough. They do not do anything without consulting her first.
This review was collected via phone interview by Customer Research Inc.
HEATHER O. from Premium Imports Inc responded on 04/23/2018

Thanks Barbara!


DD
Deirdre D.
Raleigh, NC
Volkswagen Jetta Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Deirdre said everyone was nice and explained to her about her vehicle so she could understand.
This review was collected via phone interview by Customer Research Inc.
HEATHER O. from Premium Imports Inc responded on 04/16/2018

Thanks Deirdre!


HJ
Hays J.
Raleigh, NC
Acura MDX
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03/29/2018
Very helpful, friendly
Everyone was very helpful and friendly. I felt like a regular customer even though it was my first time there.

Thanks!
HEATHER O. from Premium Imports Inc responded on 03/30/2018

Thanks Hays! It was nice to meet you.


MT
Melinda T.
Raleigh, NC
Honda CR-V
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03/28/2018
Treat Me and My Car Like A Star
You can’t come to a better place then Premium Imports. They are the best in town.
HEATHER O. from Premium Imports Inc responded on 03/28/2018

Thanks Melinda! It was great to see you!


NH
Nolan H.
Raleigh, NC
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Nolan said they were quick. He stated they did what he requested, which is all he wants from a mechanic.
This review was collected via phone interview by Customer Research Inc.
HEATHER O. from Premium Imports Inc responded on 03/23/2018

Thanks Nolan!


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