Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

505 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5rating 3.2rating 3.2
94% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


Verified Customer
Batesville, MS
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Speedy service
Speedy service and polite staff. They are always able to fix and answer my questions and concerns.
Angel N S. from Pride Hyundai responded on 12/14/2018

Thank you for your feedback on your recent service visit! So glad  we could help answer your questions. We appreciate you as a customer. We look forward to serving your again soon! Happy Travels!


NB
Nora B.
Coffeeville, MS
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Oil change/ battery replacement
It feels good to know Hyundai checks every thing on the vehicle even for a routine oil change, my battery needed replacing and I didn’t even know it but they informed me I did, Thanks Hyundai, because I could’ve been stranded in cold weather with a bad battery and being disabled with a bad back and legs from a previous car accident last year, that could’ve been a bad situation, so good looking out Hyundai, you guys rock!!!
Angel N S. from Pride Hyundai responded on 12/11/2018

Thank you for telling us about your service visit! We appreciate you taking the time to give us some feedback! We value you as a customer which is why we strive to make your service experience spectacular! We look forward to serving you again!


MC
Michelle C.
Oxford, MS
2017 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/07/2018 Category: Service
Tire pressure management needs work
They changed the tire pressure where the front is 39/27 back 26/26
Angel N S. from Pride Hyundai responded on 12/08/2018

I regret that we provided you with poor customer experience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service. We would like to thank you for bringing this to our attention. It will help us improve our operations and services. We very much appreciate your business and hope that you will remain a valued customer.


MS
Michael S.
Batesville, MS
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Great place!!
Everyone there is so nice and helpful!!
Angel N S. from Pride Hyundai responded on 12/07/2018

Thank you for telling us about your service visit! We appreciate you taking the time to give us some feedback! We value you as a customer which is why we strive to make your service experience spectacular! We look forward to serving you again!


JC
James C.
Como, MS
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Great dealership!
Good coffee, friendly staff and skilled technicians.
Angel N S. from Pride Hyundai responded on 12/06/2018

Thank you for trusting us to be your source for top quality service! We appreciate your kind expressions of appreciation, and are especially grateful for the recent survey! Thanks for always being such an awesome customer!


Verified Customer
Winona, MS
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
People are friendly.
They always great with a smile.
Angel N S. from Pride Hyundai responded on 12/06/2018

Thank you for your valued business. We greatly value your trust and confidence and sincerely appreciate your loyalty to our business.


GC
Glenn C.
Oxford, MS
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Experience at pryde
Friendly and courteous service
Angel N S. from Pride Hyundai responded on 12/06/2018

Thank you for your friendship, your business, and the opportunity to serve you. As we strive to excel in our industry, we are honored to have customers like you.


Verified Customer
Oxford, MS
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
Nice place to go , friendly people.
Always great service.
Angel N S. from Pride Hyundai responded on 12/03/2018

We appreciate your kind expressions of appreciation, and are especially grateful for the recent survey! We will continue to need your feedback to help improve our service! We really appreciate you coming in today. Have a great day!


DP
Dawn P.
Oxford, MS
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Thank you
This was my first out change after trading in my old car. I had left my sunglasses and garage door opener in the old car. But, the team had saved those for me, thank you!
Angel N S. from Pride Hyundai responded on 12/03/2018

Thank you for telling us about your service visit! We appreciate you taking the time to give us some feedback! We value you as a customer which is why we strive to make your service experience spectacular! We look forward to serving you again!


Verified Customer
Sardis, MS
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
recent visit to pride hyundai
their timely and efficient manner in getting the job done.
EMILY J P. from Pride Hyundai responded on 12/03/2018

THANK YOU FOR BEING A LOYAL CUSTOMER WE REALLY APPRECIATE YOUR SERVICE  AND ALL THAT YOU DO WE LOOK FORWARD TO SEEING YOU AGAIN IN THE NEAR FUTURE.


WJ
Willie J.
Como, MS
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
the staff was very polite
Very courtios and professional and they have a really nice waiting room
Angel N S. from Pride Hyundai responded on 11/29/2018

Thank you for trusting us to be your source for top quality service! We appreciate your kind expressions of appreciation, and are especially grateful for the recent survey! I'm so pleased to know that we could take care of your service needs. Thank you for being a loyal customer!


Verified Customer
Oakland, MS
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2018 Category: Service
Great Service
Great Service as always!
Angel N S. from Pride Hyundai responded on 11/28/2018

We know you have a world full of choices. Thank you for selecting us and for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us.


Verified Customer
Enid, MS
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018 Category: Service
The Staff really cares about customer satisfaction!
Pride Hyundai in Batesville, MS ROCKS!
I’m really pleased with my SUV and I appreciate the great family-friendly atmosphere!
Angel N S. from Pride Hyundai responded on 11/26/2018

Thank you for telling us about your service visit! We appreciate you taking the time to give us some feedback! We value you as a customer which is why we strive to make your service experience spectacular! We look forward to serving you again!


JH
June H.
Sarah, MS
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018 Category: Service
Jh
People are nice and friendly
Angel N S. from Pride Hyundai responded on 11/26/2018

I want you to know how much we enjoy serving you and consider you a special customer. We appreciate your business, and you know if you have any questions we’re always here! Thanks for giving us the opportunity to grow with you!


Verified Customer
Winona, MS
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
Positive
This business is very efficient in their work and friendly.
Angel N S. from Pride Hyundai responded on 11/24/2018

Thank you for trusting us to be your source for top quality service! We appreciate your kind expressions of appreciation, and are especially grateful for the recent survey! Thanks for always being such an awesome customer!


Verified Customer
Coila, MS
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018 Category: Service
My Experience at Pride Hyundai
They are friendly and try to cover all your needs. While you are waiting to get your vehicle serviced, they come back to see if you are okay or need anything.
Angel N S. from Pride Hyundai responded on 11/23/2018

We know you have a world full of choices. Thank you for selecting us and for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us.


CL
Charles L.
Clarksdale, MS
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Great service
The staff were fantastic. The work excellent.
Angel N S. from Pride Hyundai responded on 11/21/2018

Thank you very much for your recent feedback. I'm so pleased to know that we could take care of your service needs. Thank you for being a loyal customer!


Verified Customer
Grenada, MS
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Excellent service
I received excellent service while at the dealership.
Angel N S. from Pride Hyundai responded on 11/10/2018

Thank you for your feedback on your recent visit! We appreciate you coming into the dealership. We look forward to seeing you again on your next service visit. Happy travels!


VM
Vicki M.
Coldwater, MS
2017 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2018 Category: Service
Based service department
Read previous comments
Angel N S. from Pride Hyundai responded on 11/09/2018

Thank you for the feedback on your recent service visit! I apologize for the delay in having the correct parts available for your repair. I am sorry that your service visit did not go as smoothly as expected. We truly care about your satisfaction with our service. Our service manager will address this imediately to resolve the issue and will contact you as soon as possible. We look forward to regaining your trust and confidence in caring for your Hyundai!


Verified Customer
Charleston, MS
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Nice Dealership
Nice and professional group of people who work hard to treat their customers in a timely manner.
Angel N S. from Pride Hyundai responded on 11/07/2018

We know you have a world full of choices. Thank you for selecting us and for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us.