Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

345 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
99% Would Recommend
Latest Review 6 days ago

Reviews


JR
John R.
Anderson, MO
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with John's wife. She said the staff was efficient and professional.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Joplin, MO
Ford Mustang
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Joe said he thinks the business was more pricey than it should have been.
This review was collected via phone interview by Customer Research Inc.
Chris H. from Pro-Lube Tire & Auto Center responded on 06/19/2018

Thank you for the 4 star review. I reviewed your repair ticket and looked into the invoice amounts. Your full svc oil change and air filter were billed according to our price structure. There are many reasons to justify our pricing structure. We are fully insured we offer warranty on all of our work and I do not employee any beginners. All of my guys are veteran mechanics and definately are deserving of there wage. We appreciate your business and hopefully this will explain to you why we charge what charge. 


PB
Pam B.
Neosho, MO
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Pam said she is always satisfied with the service she receives.
This review was collected via phone interview by Customer Research Inc.

KT
Ken T.
Neosho, MO
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Ken said he likes the employees, they helped him out a lot and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

TK
Terresa K.
Pineville, MO
Volvo XC70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Terresa said the facility did a good job.
This review was collected via phone interview by Customer Research Inc.

RS
Rick S.
Neosho, MO
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Rick said he has dealt with them for years.
This review was collected via phone interview by Customer Research Inc.

NS
Norman S.
Neosho, MO
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Norman said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Mary B.
Joplin, MO
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Mary said the staff are the best around, which is why she goes there. She said the guys always take good care of her, she has confidence them, they do a good job, she never has to worry about their work, they check all the fluids, and she appreciates them.
This review was collected via phone interview by Customer Research Inc.

PH
Pete H.
Neosho, MO
Cadillac DTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Pete said he got good service and it was quick. He got what he wanted plus it was reasonably priced.
This review was collected via phone interview by Customer Research Inc.

JM
Jason M.
Missouri
Ford Windstar Wagon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Jason said the staff provided great service, but the price was high.
This review was collected via phone interview by Customer Research Inc.

LB
Lorraine B.
Neosho, MO
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Lorraine said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

LP
Ladonna P.
Neosho, MO
Chevrolet Avalanche
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Ladonna said she's had several vehicles fixed, and she's never had a problem.
This review was collected via phone interview by Customer Research Inc.

KJ
Kyle J.
Pineville, MO
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Kyle said he really appreciates them treating his family well and getting the problem diagnosed quickly.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Pineville, MO
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Mary said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

ST
Sally T.
Neosho, MO
Kia Soul
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Sally said the staff at the facility is always attentive to needs, does a good job and knows what it's doing. The employees are wonderful. They get her right in and back out again, as inexpensively as possible. They even offer road assistance.
This review was collected via phone interview by Customer Research Inc.

DL
Dale L.
Joplin, MO
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Dale said the staff was polite. They were pretty fast and always make sure to tell him and show him if something was wrong. The facility is always clean.
This review was collected via phone interview by Customer Research Inc.

JB
Jerry B.
Neosho, MO
Ram Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Jerry said the business has taken care of his vehicle needs for several years. He is pleased at the way the staff treats him and his vehicle.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
Neosho, MO
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018
New Tires Purchases and Mounted
I had originally planned to purchase four new tires, but I switched my order to just
two new ones when I checked my records on the back ones. This change did not seem to be a problem for the Pro Lube guys.
I also appreciated the fact that they told me that an alignment was not necessary at this time.

TB
Todd B.
Missouri
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Todd said they took care of his needs and were honest about the work that needed to be done.
This review was collected via phone interview by Customer Research Inc.

MB
Millie B.
Neosho, MO
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Millie said they business was very helpful, very friendly and also very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 345 in total