Pro-Tow 24hr Towing & OnSite Truck Repair


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1444 Reviews

96% Would Recommend
Latest Review about 1 month ago
James on 11/07/2017
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James said this business provided good service. They did as promised, at a reasonable price and on time.
Category: Service
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Lucille on 10/27/2017
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Lucille said they were expensive.
Category: Service
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Angela I. on 10/27/2017
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Spoke with Elizabeth. She said there was nothing bad to say about this business.
Category: Service
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Henok on 10/26/2017
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Henok said the business did the job and they arrived on time.
Category: Service
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Roger S. on 10/26/2017
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Roger said he was very professional. He is very cool and he did an awesome job. The price was pretty reasonable. He waited until they opened. It was about 10 minutes late but he didn't really ask them for a reason. He really didn't care when they showed up. Their name sounds expensive. He is not asking them to change their name. He had a good experience.
Category: Service
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Keith K. on 10/24/2017
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Keith said they did a good job.
Category: Service
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Joseph S. on 10/24/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Joseph said they couldn't fix the problem but they charged him $261. He wouldn't recommend them because the driver was pretty young and inexperienced.
Category: Service
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
James F. on 10/24/2017
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James said he appreciated the business was able to help him at 2:00 am.
Category: Service
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Martin on 10/24/2017
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Martin said the guy who helped him was very helpful, knowledgeable, quick and did an awesome job.
Category: Service
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Michael P. on 10/24/2017
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Michael said he had to pay $1,000 for 15 minutes of work. He had no tow done, they worked on his trailer. His bill states $189 per hour but they only performed 15 minutes of work. The service was good but the cost does not fit at all. The driver took an additional hour to reach him than promised.
Category: Service
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Paul on 10/21/2017
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Paul said he enjoyed what this business did.
Category: Service
Review Created: 10/21/2017
This review was collected via phone interview by Customer Research Inc.
Ivan P. on 10/21/2017
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Ivan said the service was great. The driver was professional and on time.
Category: Service
Review Created: 10/21/2017
This review was collected via phone interview by Customer Research Inc.
Victor on 10/20/2017
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Victor said there was a problem with the payment. He did not have contact with the dispatcher. He did not have any towing, he had them open his door lock, and they were fast.
Category: Service
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Julie on 10/19/2017
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Julie said they went above and beyond. Her vehicle was stuck in a warehouse and they managed to get it out. She called at 7:00 am with her emergency and was told they don't open until 8:00 am but they did send someone out before 8:00 am.
Category: Service
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Heather M. on 10/19/2017
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Heather said the driver was really helpful and made the experience quick and painless. He got there pretty quickly compared to other facilities that offered her a 3 hour wait time. They could serve her better by having military discounts.
Category: Service
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Azharuddin on 10/19/2017
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Azharuddin said the person that helped him provided good service.
Category: Service
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Linda H. on 10/19/2017
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Linda said the driver was fast and cordial. They did a good job.
Category: Service
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Lucia C. on 10/19/2017
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Lucia said she had two drivers and two tows for one vehicle repair. They came quickly, got her vehicle on and were very professional. The driver seemed he had been doing tows for his whole life. On the ride he made her feel like they were longtime friends.
Category: Service
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Gabbi on 10/19/2017
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Gabbi said this business did their job but they were very nice about it, which she was not expecting. It was a quick, awesome experience.
Category: Service
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Jerith on 10/19/2017
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Jerith said his driver was very nice kind and courteous. The dispatcher was phenomenal as well.
Category: Service
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1444 in total