Review for Pro-Tow 24hr Towing & OnSite Truck Repair
Carol H. on 02/23/2016
Carol said she was not completely satisfied with her overall experience with this business, because she had to wait four hours in the cold for someone. The driver said he was not notified of her situation and it took him an hour to get to her, from the time he was notified. She was not satisfied with the dispatcher because they dropped the ball. She stated she felt they were blowing her off by telling her someone was coming. This business can serve her better by having a faster response time.
Review Created: 02/23/2016
This review was collected via phone interview by Customer Research Inc.