Overview

Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

82 Reviews

90% Would Recommend
Latest Review over 2 years ago

Reviews


JS
Joe S.
Bainbridge Island, WA
Infiniti M35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2016 Category: Service
Joe said they provided a great service.
This review was collected via phone interview by Customer Research Inc.

SH
Stephen H.
Bainbridge Island, WA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Stephen said this business is a block away and he can walk home.
This review was collected via phone interview by Customer Research Inc.

MO
Matthew O.
Suquamish, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2016 Category: Service
Matthew said the business was good and informed him of everything that was going on.
This review was collected via phone interview by Customer Research Inc.

JM
Jackie M.
Bainbridge Island, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016 Category: Service
Jackie said this business is very honest and does a good job.
This review was collected via phone interview by Customer Research Inc.

RS
Ray S.
Bainbridge Island, WA
Plymouth Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016
great service, fast, reliable guy, great explanatory info
Great service, fast, Dave is a very reliable guy, great explanatory info-- excellent choice for car repairs. I have been benefiting from his work for many years now.

JM
Jane M.
Bainbridge Island, WA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2016 Category: Service
Jane said this business continues to give her good service.
This review was collected via phone interview by Customer Research Inc.

BN
Bruce N.
Suquamish, WA
Infiniti G35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2016 Category: Service
Bruce said the employees of this business were great and accommodating.
This review was collected via phone interview by Customer Research Inc.

VH
Vedah H.
Bainbridge Island, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2016 Category: Service
Vedah said the business did exactly what was being asked of her to do. She had an oil change.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Bainbridge Island, WA
Volkswagen Jetta
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/22/2016 Category: Service
Paul said the business charged him for a diagnostic that was supposed to be done at no charge and gave him a high estimate.
This review was collected via phone interview by Customer Research Inc.
Dave R. from Quality Auto Service responded on 01/25/2016

A free no charge diagnostic was never asqked for nor promised.
I was not able to conntact anyone on the number provided. The voice mail had not been set up.
The original caller was the girl friend of Paul(?). Conceern was expressed that the car had recently contacted a guard rail and they needed it looked at. She said that the car would not start all the time, it would just crank and crank. There was also concerns that there might be something wrong with the radiator. Testing for the customer concerns found that there were three things that the customer needed to be concerned with.
A good and fair estimate was given to cover the costs to repair the the three faults.
A 10% discount coupon was also given at the time the car was picked up.


RC
Rick C.
Suquamish, WA
GMC Safari
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Rick said this business provided really fast service with good results. He also noted that they are close by and easy to use for anyone living in the area.
This review was collected via phone interview by Customer Research Inc.

BF
Barbie F.
Bainbridge Island, WA
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2016
A trusted partner for my auto care needs
I am a loyal customer to Dave and Quality Auto Service. Unless stranded off the island with no other options, the only place I would ever take my car for service is Quality Ato Service.

CB
Carmen B.
Bainbridge Island, WA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2015 Category: Service
Carmen said Dave helped her out, when her water pump blew up. He fixed everything in a day.
This review was collected via phone interview by Customer Research Inc.

RG
Rebekah G.
Bainbridge Island, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2015 Category: Service
Rebekah said the service was quick, thorough and the business offered great prices.
This review was collected via phone interview by Customer Research Inc.

JS
Julie S.
Bainbridge Island, WA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Julie said she was happy with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

MD
Morgan D.
Bainbridge Island, WA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2015 Category: Service
Morgan said he was happy with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Bainbridge Island, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2015 Category: Service
Robert said he was satisfied with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

JE
Jeffery E.
Bremerton, WA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2015 Category: Service
Jeffery said this business took care of everything, and they did not bill him until he got there. He noted that it was very easy.
This review was collected via phone interview by Customer Research Inc.

MC
Melissa C.
Bainbridge Island, WA
Volvo 240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2015 Category: Service
Melissa said she was very pleased with the service this business provided. They finished in a timely manner, they were convenient and explained everything thoroughly.
This review was collected via phone interview by Customer Research Inc.

SM
Sully M.
Bainbridge Island, WA
Subaru Legacy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2015 Category: Service
Sully said this business was consistent and she like it better now.
This review was collected via phone interview by Customer Research Inc.

JM
Jackie M.
Bainbridge Island, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2015 Category: Service
Jackie said this business does a good job. They seem to be truthful and honest about what they are doing with the vehicle.
This review was collected via phone interview by Customer Research Inc.