business image

Quality Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(721 Reviews)
97

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

At Quality Auto Service, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We also stand behind our work with a guarantee, so you can trust that your vehicle is in good hands. Contact us today to schedule an appointment or stop by our shop to see why we’re the premier At Quality Auto Service, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We also stand behind our work with a guarantee, so you can trust that your vehicle is in good hands. Contact us today to schedule an appointment or stop by our shop to see why we’re the premier choice for auto repair in Richmond, VA. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(804) 353-3919

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5005 W Marshall St Richmond, VA 23230
Quality Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(721 Reviews)

CR
CATHY R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2026
verified customerVerified Customer
10
Always an Honest and Helpful experience with these Guys, No BS, the REAL DEAL. HARD TO FIND THESE DAYS, Take your vehicle Here, You can Totally Trust these folks!!!
Always an Honest open conversation about what will happen and what it takes to repair. These guys are the Real Deal, No BS, just Honest Hard to find TRUSTWORTHY people! Take your vehicle here, and tell your friends!
Bruce from Quality Auto Service responded on 07/18/2026 09:36 AM

We truly appreciate your recognition of our honest approach and commitment to clear communication. It's always great to hear that our efforts to be straightforward and trustworthy are making an impact. You’ve hit the nail on the head—finding that Real Deal in auto service is like finding a needle in a haystack! We're glad you trust us with your Legacy and will be sure to share the love with your friends. If your vehicle needs any more TLC, we’re just a pit stop away!

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