Reviews
Verified Customer
Keller, TX
Honda Pilot
Verified Customer
Robert
Robert always treats his customers right.
Recommended
CW
Cynthia W.
Fort Worth, TX
Jeep Wrangler
Verified Customer
good work
Chris does good work on my Jeep. He works hard at making sure it’s done right and they always show me the old parts that they replace.
Recommended
JR
JODIE R.
Fort Worth, TX
Chrysler 300
Verified Customer
Happy customer, Quality Auto Service is what you receive!!!
Great Mechanics, good service and reasonably priced for all the work they performed on our 2006 Chrysler 300. Jeremy and Robert will take care of you from start to finish. Been a customer for years with different vehicles; and all work done was honest upfront and with Quality in mind.
Thanks Quality Auto Service Center for all you do for me and my families rides!!! - Mr Jodie Robnett
Thanks Quality Auto Service Center for all you do for me and my families rides!!! - Mr Jodie Robnett
Recommended
Rose R., Owner from Quality Auto Service Center responded on 06/12/2019
Hi Jodie,
Thank you so much for your wonderful review. We are dedicated to quality auto repair and to amazing customer service. Our friends and neighbors deserve honest, fair and quality auto repairs. Thanks again. We look forward to taking care of your family of vehicles for a long time to come.
HK
Hope K.
Fort Worth, TX
Volkswagen Jetta Sedan
Verified Customer
Always amazing work, I trust them over anyone else
As the title reflects I have come here several times and so does my whole family. Any issues I've had with my car they've always taken care of me and been very reliable.
I recently moved 2 1/2 hours away to abilene so, regrettably, I had to use someone else to change my oil and the other guys told me my brake fluid was bad and needed to be replaced. I drove back to Fort Worth a few days later, to my favorite guys, and they were honest and told me my fluid was fine (I had it changed only 6 months prior.)
When I was getting my car checked out a bad storm was rolling through. Even though they have a small lot the manager found a place to park my car and invited me to wait out the severe weather. I really appreciated that!
Thank you guys, you've always been honest and done amazing work!
I recently moved 2 1/2 hours away to abilene so, regrettably, I had to use someone else to change my oil and the other guys told me my brake fluid was bad and needed to be replaced. I drove back to Fort Worth a few days later, to my favorite guys, and they were honest and told me my fluid was fine (I had it changed only 6 months prior.)
When I was getting my car checked out a bad storm was rolling through. Even though they have a small lot the manager found a place to park my car and invited me to wait out the severe weather. I really appreciated that!
Thank you guys, you've always been honest and done amazing work!
Recommended
Rose R., Owner from Quality Auto Service Center responded on 05/31/2019
Hi Hope,,
Thank you so much for this awesome review. We work hard to provide a quality auto repair service and to also take good care of our friends and neighbors. We appreciate your trust in Quality Auto Repair and hope to be your go to auto repair shop for many years to come! Thank you again.
JB
JOSH B.
Haltom City, TX
Chevrolet Silverado SS
Verified Customer
Fast friendly service
Had my AC charged here, service was fast, friendly. Highly recommend this shop!
Recommended
Rose R., Owner from Quality Auto Service Center responded on 05/29/2019
Thank you Josh. We appreciate your great review and thank you for choosing Quality Auto Service Center! We look forward to taking care of your Silverado moving forward.
MS
Mira S.
Haslet, TX
Ford Ranger
Verified Customer
Mira said the service was good. The staff was very patient with her and they explained everything.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rose R., Owner from Quality Auto Service Center responded on 05/29/2019
Hi Mira,
Thank you taking the time to leave us a review. We appreciate you and appreciate you choosing Quality Auto
TG
Tony G.
Fort Worth, TX
Ford Police Interceptor
Verified Customer
Tony said the staff did a good job, and they found stuff that needed to be done. They didn't charge for labor and helped him get needed parts installed. They're great guys.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
James B.
Texas
Buick LaCrosse
Verified Customer
James said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BW
BRYAN W.
Fort Worth, TX
GMC Sierra 1500
Verified Customer
Quick service with a fair price.
Was able to give me a fair price for the work even though I was inclined to have them do the work anyway because my battery was completely drained from a defective alternator. So even with that I was able to get fast service at a fair price.
Recommended
PL
PHILLIP L.
Fort Worth, TX
Nissan Armada
Verified Customer
Quality service with clear communication
Brought vehicle in to have heat repaired also general maintenance completed. Work was completed timely with quality, they kept me updated on the progress and pricing throughout. They did not try to upsale me on any parts nor services I did not need. Overall great work!
Recommended
Rose R., Owner from Quality Auto Service Center responded on 03/07/2019
Hi Phillip
We are so happy we got your heat working great again. This cold weather has been tough and we know how important it is for the car heater to work right. Thanks for choosing Quality Auto Service Center. We appreciate you.
HB
Howard B.
Keller, TX
Ford Crown Victoria
Verified Customer
Excellent Service, excellent technicians,
Excellent service by excellent technicians and great customer service. All of my jobs have been completed ahead of schedule. They quote the service needed and they deliver. Great experience not having to worry about the outcome! Five STARS!!!
Recommended
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019
Thank you so much Howard. We appreciate your continued loyalty to Quality Auto Service Center. We promise to work hard for you everytime you come in. Thanks for the wonderful review.
CS
Cody S.
North Richland Hills, TX
Volkswagen Golf GTI
Verified Customer
Cody said his service was a smooth transition. He went in, got stuff done, and got out pretty quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019
Hi Cody,
Thanks so much for your comments and for choosing Quality Auto.
S
S.
Fort Worth, TX
Chevrolet Caprice Police Patrol Vehicle
Verified Customer
Very Good Customer Service and Quality Work.
Auto Duco provides prompt and High Quality Service, the customer service and courtesy is bar none, they’re very professional and provide prompt and on time service estimates. I would recommend Auto Duco for all of your everyday auto needs.
Recommended
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019
Thanks for choosing Quality Auto Service Center
TG
Tony G.
Fort Worth, TX
Ford Police Interceptor
Verified Customer
Tony said they always do what they say , they are on time and their diagnoses are accurate.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019
Thanks Tony! We Work Hard To Always Do What We Say! We Appreciate You And Will Be Here To Help When You Need Us! Thanks again!
JW
JACK W.
Fort Worth, TX
Chevrolet Silverado SS
Verified Customer
Trustworthy
You can trust this group ! Not only do they try to give you a fair price , they definitely do not sacrifice quality by using substandard materials. They earn your trust and want you to come back .
Recommended
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019
Hi Jack,
Thanks so much for your review. We appreciate your trust in us and promise to work hard to make sure you are always satisfied with what we do.
JW
Jack W.
Fort Worth, TX
Trustworthy
I started using Quality Automotive in 2001 . Trying to find a garage or mechanic with INTEGRITY these days is a task . That is exactly what you get from Jeremy and his service technicians . Even Jeremy gets grease underneath his nails to make sure customer service is optimized .
Recommended
AC
ASA C.
Fort Worth, TX
Ford F-150
Verified Customer
They do it right the first time.
Quality has been used by family for about 20 years or more and they have always been helpful and knowledgeable about the issues with our vehicles. They will be the only mechanic shop I ever use because they fix the issues the first time around. They don’t over charge for the work they do and they don’t do a bad job. Would absolutely recommend to anyone needing to get their vehicle fixed.
Recommended
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019
Thanks so much Asa
LG
LARRY G.
Fort Worth, TX
Mercury Grand Marquis
Verified Customer
Amazing shop
Had a problem with my grand marquis that nobody could find to get here they found it no problem starts up every time thank you for your service I would definitely recommend them to anybody
Recommended
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019
Thanks for choosing Quality Auto Service Center Larry! We appreciate you!
JH
JOHN H.
North Richland Hills, TX
Chrysler Town & Country
Verified Customer
Good service, great mechanics.
Chris did his usual great job in fixing my old dilapidated van. He is so talented! I really enjoyed working with Robert, too. He is very polite and says a lot of Mam's to this Grandma. He appears to know a lot about cars which is comforting when someone like me is talking to him and has no idea what is going on. Keep up the good work Jeremy!
Recommended
Rose R., Owner from Quality Auto Service Center responded on 03/05/2019
Yes we love Chris. He is a great tech and a wonderful person. Thank you for your wonderful review! We appreciate your trust in us and will always work to make sure your van is running at its best!
SR
SCOTT R.
Keller, TX
Chrysler Town & Country
Verified Customer
Great people! fast ,do it right. I will use again
Very dependable. Friendly. Tell you what is wrong,show you and rhen fix it.
Will use again..
Will use again..
Recommended