Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

103 Reviews

100% Would Recommend
Latest Review over 4 years ago

Reviews


PF
PHILL F.
Granbury, TX
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2014
Integrity, customer service and value
At my request, James offered a second opinion on the repairs recommended by the dealership. He found no evidence of their issues but did identify an oil leak that required attention. That repair was made quickly and at a very fair price. In other words , James did what he always does: provide excellent and fair customer service.

DB
David B.
Granbury, TX
Chrysler Grand Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2014 Category: Service
David said they did a great job and he really appreciates all of their help.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Granbury, TX
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2014 Category: Service
John said he is satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

PC
Paul C.
Granbury, TX
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2014 Category: Service
Paul said this business did an excellent job. They cost half as much as any other business in town.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Granbury, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2014
Found problem and fixed. Job done right
The problem was found and fixed. Have used Quality on several occasions before and will return again.

BA
Bryant A.
Granbury, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2014 Category: Service
Spoke with Janet. She said the advisor at this business was very honest with things and does not let her get service done that she does not need.
This review was collected via phone interview by Customer Research Inc.

PK
Phillip K.
Granbury, TX
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2014 Category: Service
Phillip said this business diagnosed the problem with his vehicle correctly and had fair prices.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Granbury, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2014 Category: Service
John said he has been going to the business for over 6 years. They are good people and do good work.
This review was collected via phone interview by Customer Research Inc.

RM
Ryan M.
Glen Rose, TX
Kia Sorento
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2014 Category: Service
Ryan said this business is very good.
This review was collected via phone interview by Customer Research Inc.

NW
Nancy W.
Granbury, TX
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2014 Category: Service
Nancy said she was very pleased. They did a good job and went over everything.
This review was collected via phone interview by Customer Research Inc.

DD
Doug D.
Cresson, TX
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2013 Category: Service
Spoke with Amy. She said her service experience was very nice. The time frame was good and it didn't take forever to get her vehicle back.
This review was collected via phone interview by Customer Research Inc.

WM
Warren M.
Granbury, TX
Ford F550 Super Duty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2013 Category: Service
Warren said the service was fast and the business is dependable.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Granbury, TX
Mercedes-Benz Sprinter
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2013 Category: Service
Jim said they were very responsive and quick to address his needs.
This review was collected via phone interview by Customer Research Inc.

MB
Marcus B.
Granbury, TX
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2013 Category: Service
Marcus said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

JJ
Jerry J.
Granbury, TX
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2013 Category: Service
Spoke with Tushi. She said she always uses this business for service. She likes them and they are nice.
This review was collected via phone interview by Customer Research Inc.

JH
Jerry H.
Texas
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2013 Category: Service
Jerry said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

TH
Tony H.
Tolar, TX
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2013 Category: Service
Tony said the business did a pretty good job. They were not able to get him in on the day he wanted, but they were in the middle of moving their facility.
This review was collected via phone interview by Customer Research Inc.

LD
Larry D.
Granbury, TX
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2013 Category: Service
Larry said this business gives quick service with great prices.
This review was collected via phone interview by Customer Research Inc.

MB
Meredith B.
Granbury, TX
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2013 Category: Service
Meredith said this business kept her updated and had quick service.
This review was collected via phone interview by Customer Research Inc.

WW
WENDELL W.
Granbury, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2013
excellent work
Excellent work and friendly staff and affordabk e prices

Displaying Review 1 - 20 of 103 in total