Quality Plus Auto Repair & Mufflers LLC

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

117 Reviews

99% Would Recommend
99% Business Response
Latest Review 7 months ago

Betty W. on 05/29/2015
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Disappointing diagnosis"
I asked my brother to verify all the things on your list that needed to be repaired or replaced. The only thing that was right was the crack in the exhaust manifold. It is hard to find an auto mechanic who will not take advantage of a woman's obvious ignorance for everything auto. Very nice staff though.
Vehicle: Jeep Grand Cherokee
Service Date: 05/20/2015
Review Created: 05/29/2015 04:29 PM
Your Quality Plus C. at Quality Plus Auto Repair & Mufflers LLC responded on 06/01/2015

Thank you for the review Betty.  We want you to know we take your concerns very seriously and are truly sorry you feel we failed you.  We have been in business over thirty five years and promise you that we never have and never will take advantage of anyone.  We would very much welcome the chance to have you and your brother come in so that we can discuss and show you why we made the recommendations on your Jeep.  We stand behind our work and very much want to keep you and your vehicle happy.

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