Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

77 Reviews

100% Would Recommend
Latest Review 28 days ago

Reviews


LP
LEROY P.
Potomac, MD
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Easy to deal with, fast service, will be back
We have used R&G Auto Repair several times, and they validate our trust in them each and every time. We will be back!

MH
MAHEZENT H.
Falls Church, VA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019
Mrs.
Trust!

MS
Margaret S.
Virginia
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Margaret said she really appreciates the mechanic working on her older model vehicle, so she doesn't have to buy a new one. She added it's great doing business at this facility
This review was collected via phone interview by Customer Research Inc.

AJ
ARTHUR J.
Alexandria, VA
Lincoln MKS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
the service and the friendlyness i receive from all
I have using this business for years, because for the good service and friendliness of all

JM
Jimmy M.
Virginia
Lexus RX 400h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Jimmy said the staff is always on it, always so helpful and it is the best auto place he's ever been.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Springfield, VA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
David said the customer service, warranty replacement, and customer satisfaction have been great for over 10 years. The prices were very reasonable.
This review was collected via phone interview by Customer Research Inc.

JP
Jason P.
Virginia
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Jason said the employees knew what they were talking about, referred him, gave him options and didn't force anything on him.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Virginia
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Chris said that the place was quick, cheap and very helpful.
This review was collected via phone interview by Customer Research Inc.

BL
Binas L.
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019
Car shop with a heart!
Excellent customer service! I was sick for two days and my siblings cannot help me to pick up my car. Alex understand my situation and allowed me to pick up the car later.
He also keep me informed of the progress of my car repair and was able to keep my car in great condition. I highly recommend R & G!
Omar and the rest of the technicians Thank you guys!!! Keep up the good work

TA
TODD A.
Alexandria, VA
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Honest auto repair shop. Look out for their customers
Great place. They do great work at reasonable prices. Neighborhood auto repair shop you can trust.

SL
Scott L.
Virginia
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Scott said the service was good.
This review was collected via phone interview by Customer Research Inc.

CD
CHRIS D.
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Acura MDX brake job
Never let down by these guys. Fair price, squeezed me in on a Saturday, and did my brakes really fast. Wouldn’t trust my cars with anybody else. Thanks again.

Verified Customer
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Great Visit, As Always
Alex and his team are absolutely amazing - I found them by sheer luck last year, and I'm glad I did. They always strive to go above and beyond, and I know that my car is in great hands if it ever needs anything.

JH
Justin H.
Virginia
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Justin said the employees were friendly. They were professional. They were extremely helpful. They walked him through his service repair. They checked up on his vehicle's repair a week later.
This review was collected via phone interview by Customer Research Inc.

CL
Carey L.
Virginia
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Carey said the business does good work. The vehicle runs nice now and he appreciates that.
This review was collected via phone interview by Customer Research Inc.

BR
Brett R.
Virginia
Toyota Sequoia
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/17/2019 Category: Service
Brett said he had an unfortunate situation They stripped the oxygen sensor that connected to the manifold. Now he is unable to pass inspection. He stated he does understand that his vehicle is 14 years old. He said the issue may be understandable, due to the age of this vehicle.
This review was collected via phone interview by Customer Research Inc.

AK
Acenitha K.
Virginia
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Acenitha said that the place did a great job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

AB
Anna B.
Virginia
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Anna said the people at the business were friendly. They didn't try to sell her anything that she didn't need.
This review was collected via phone interview by Customer Research Inc.

FS
Francis S.
Alexandria, VA
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Francis said the business gets him in, they call and give a realistic estimate, and the prices are reasonable. If there is a problem, they call and let him know.
This review was collected via phone interview by Customer Research Inc.

JG
James G.
Virginia
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
James said the service was trustworthy.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 77 in total