Rad Air Complete Car Care and Tire Center

Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

284 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 7 months ago

Reviews


ZF
ZALAUNDA F.
Cleveland, OH
Lincoln Town Car
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2018
The nice customer service. 😃
The gentleman are very caring and respectful to there customers.

ML
MICHELLE L.
Cleveland, OH
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2018
Great hospitality
The guys there are very sweet and kind

JL
Joe L.
Middleburg Heights, OH
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2015 Category: Service
Joe said it took this business a little longer to finish his vehicle because his mechanic got sick.
This review was collected via phone interview by Customer Research Inc.

CM
Cathy M.
Garfield Heights, OH
Chevrolet Lumina
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2015 Category: Service
Cathy said the business told her the vehicle was irreparable but they are good. Her vehicle is old and they had fixed it once.
This review was collected via phone interview by Customer Research Inc.

DF
Dan F.
Garfield Heights, OH
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2015 Category: Service
Dan said this business does a pretty good job.
This review was collected via phone interview by Customer Research Inc.

FC
Ferrando C.
Garfield Heights, OH
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2015 Category: Service
Fernando said the people at the business were nice. He had to wait an extra hour for his vehicle but thought it might be because of the weather.
This review was collected via phone interview by Customer Research Inc.

BD
BONNIE D.
Garfield Heights, OH
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2014
customer service
Customer service is excellent!

CJ
Carmen J.
Bedford, OH
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2014 Category: Service
Carmen said she thought they were a little expensive.
This review was collected via phone interview by Customer Research Inc.

LP
Larry P.
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2014 Category: Service
Larry said this business was putting in a new compressor in his vehicle. There was a problem with the compressor because it kept shorting out. They had to keep his vehicle over the weekend to get a good compressor. They finally got one and everything is working fine. Their manager has good customer service.
This review was collected via phone interview by Customer Research Inc.

CP
CHRISTINE P.
Volvo V70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2014
Headlight replacement
I'm treated well. I can call in the morning and have the work done in the afternoon. The mechanics work quick enough so I can wait for my car.

BH
Boris H.
Garfield Heights, OH
Saab 9-5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2014 Category: Service
Boris said he had an overall good experience at this business with no problems.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Chagrin Falls, OH
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2014 Category: Service
Joe said his experience went pretty well.
This review was collected via phone interview by Customer Research Inc.

EP
Edward P.
Lincoln MKZ
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2014 Category: Service
Edward said the pricing for the service he received was a bit expensive. He paid $1,500 for the service, but they did a good job.
This review was collected via phone interview by Customer Research Inc.

DH
Dave H.
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2014 Category: Service
Dave said the only thing the business did not do was give him the core charge discounted off the bill.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Cleveland, OH
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2014 Category: Service
James said this business does a fine job.
This review was collected via phone interview by Customer Research Inc.
Eric S., Manager from Rad Air Complete Car Care and Tire Center responded on 05/23/2014

James Thanks for the kind words


KC
Kris C.
Garfield Heights, OH
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/13/2014 Category: Service
Kris said the service was very nice. They picked up and returned her vehicle, which was a great help. She had to spend more money than expected.
This review was collected via phone interview by Customer Research Inc.
Eric S., Manager from Rad Air Complete Car Care and Tire Center responded on 05/23/2014

Thank You Kris


RM
Robert M.
Sandusky, OH
Chevrolet Cavalier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2014 Category: Service
Robert said everything went well with this business. They explained everything to him. The manager is a pretty cool guy, honest and made him feel very comfortable. This is a well known business in the city area. The vehicle works well now and his wife is happy.
This review was collected via phone interview by Customer Research Inc.

AP
Andrew P.
Cleveland, OH
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2014 Category: Service
Spoke with Andrew's wife. She said she felt she was overcharged for her most recent service. Overall, she has been satisfied with their service to her vehicle.
This review was collected via phone interview by Customer Research Inc.

LG
Laverne G.
Garfield Heights, OH
Mercury Milan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2014 Category: Service
Laverne is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

KB
Kristie B.
Garfield Heights, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2014 Category: Service
Kristie said her experience was quite pricey.
This review was collected via phone interview by Customer Research Inc.

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