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Randall's Autohaus

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(636 Reviews)
75
Write a Review
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Score Details

5 stars
90%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
75
Net Promoter Score ®

Business Details

About

Thousands of people have chosen Randall's Autohaus for their car needs since 1981. Randall’s Autohaus team provides “World Class” European automotive maintenance, repair, and service for BMW, Jaguar, Porsche, Audi, Mercedes Benz, Mini Cooper, and Volkswagen owners. Thousands of people have chosen Randall's Autohaus for their car needs since 1981. Randall’s Autohaus team provides “World Class” European automotive maintenance, repair, and service for BMW, Jaguar, Porsche, Audi, Mercedes Benz, Mini Cooper, and Volkswagen owners.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(228) 896-1151
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2160 E Pass Rd Gulfport, MS 39507-3801
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Randall's Autohaus' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(636 Reviews)
Write a Review
Recent Reviews
KW
KENRICK W.
Biloxi, MS
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
9
Good job
Good job
The Team A., Owner from Randall's Autohaus responded on 07/10/2025 09:39 AM

We appreciate your positive feedback! Your support motivates us to continue providing excellent service. 😊

BR
BILLY R.
Diamondhead, MS
Mercedes-Benz SL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
AC condenser
I am extremely pleased with the service I receive from Randall’s Autohaus
The Team A., Owner from Randall's Autohaus responded on 07/06/2025 09:36 AM

We appreciate your feedback and are glad to hear you're pleased with our service! 🚗✨ Your satisfaction means a lot to us!

DB
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DAVID B.
Hattiesburg, MS
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Very Professional / Friendly
Very professional, very knowledgeable, quick attention !
The Team A., Owner from Randall's Autohaus responded on 07/02/2025 09:39 AM

We appreciate your feedback! It’s great to hear you found our service professional and attentive. 🌟🚗

JC
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JERRY C.
Gulfport, MS
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Excellent service
I will not take my car any where but here!!!!!! I pray they are around forever and if you don’t utilize their service then you are missing out!
The Team A., Owner from Randall's Autohaus responded on 06/29/2025 09:40 AM

We appreciate your strong recommendation and loyalty! 😊 Your support inspires us to continue delivering the best service possible. 🚗✨

DP
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DANIEL P.
Gulfport, MS
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Go here instead of the dealer! Your wallet will thank you
Friendly, knowledgeable, accommodating staff provide timely affordable service.
The Team A., Owner from Randall's Autohaus responded on 06/29/2025 09:40 AM

We appreciate your feedback! 😊 It’s great to hear that our team met your expectations with friendly and efficient service.

RC
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RYAN C.
Biloxi, MS
Land Rover Range Rover Velar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
9
Nice people to deal with.
Do what they say they are going to do. Keep you up to date on progress.
The Team A., Owner from Randall's Autohaus responded on 06/18/2025 09:38 AM

We appreciate your positive feedback! 🌟 Keeping you informed is a priority for us.

RF
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RONNIE F.
Biloxi, MS
BMW Z3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Repairs to BMW Z-3
Our 1996 BMW Z-3 was leaking power steering fluid. Randall’s Autohaus diagnosed the problem and made appropriate repairs on a timely basis.

Anyone with an antique automobile understands this is rare and much appreciated.
The Team A., Owner from Randall's Autohaus responded on 05/31/2025 09:49 AM

We appreciate your recognition of our expertise with vintage cars! 🚗 Your support strengthens our commitment to quality service.

MS
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MARVIN S.
Gulfport, MS
Jaguar F-PACE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great service
Glad to find service o. My wife’s jaguar closer than mobile !
The Team A., Owner from Randall's Autohaus responded on 05/31/2025 09:49 AM

We appreciate your support and are pleased to offer convenient service for your wife’s Jaguar! 🚗✨

Verified Customer
Gulfport, MS
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Service
My car was due a service and as usual, Randall’s Autohause provided excellent service and quality work.
The Team A., Owner from Randall's Autohaus responded on 05/30/2025 09:38 AM

We're glad to hear you had a great experience with our service! 😊 Your satisfaction is our priority, and we appreciate your support.

DL
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Dempsey L.
Ocean Springs, MS
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Repair of our Porsche and BMW
Our cars fixed and running.
The Team A., Owner from Randall's Autohaus responded on 05/24/2025 09:41 AM

We're glad to hear your car is fixed and running well! 🚗👍 Thank you for choosing us for your automotive needs.

Verified Customer
Ocean Springs, MS
Mercedes-Benz GLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
He knows his stuff
Mr. Randy was spot on about the repairs my car needed. He gave me great quotes and let me know how long we would be looking to get it all done. I will never use another repair shop. They are stuck with me.
The Team A., Owner from Randall's Autohaus responded on 05/24/2025 09:41 AM

We appreciate your trust and are glad to hear about your positive experience! 😊 Your satisfaction is our priority; we look forward to serving you in the future.

MM
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Michael M.
Hattiesburg, MS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/20/2025
9
Great job
Very nice, knowledgeable about vehicle, he explained in detail about the problems and the repairs needed, and quickly repaired everything.
The Team A., Owner from Randall's Autohaus responded on 05/22/2025 09:39 AM

We appreciate your positive feedback! 😊 It's great to hear our team provided thorough explanations and efficient service.

BR
BILLY R.
Diamondhead, MS
Mercedes-Benz SL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
9
Air conditioning service
Very professional service
The Team A., Owner from Randall's Autohaus responded on 05/13/2025 09:45 AM

We appreciate your positive feedback regarding our professional service! It’s great to know we met your expectations. 🌟🚗

PL
PETER L.
Gulfport
Mercedes-Benz SL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
The best
Top notch operation. Everyone I have spoken to was highly knowledgeable. I highly recommend Randall’s.
The Team A., Owner from Randall's Autohaus responded on 05/03/2025 09:41 AM

We appreciate your feedback on our knowledgeable team! Your recommendation means a lot to us. 🚗✨

LT
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Lisa T.
Saucier, MS
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/15/2025
0
Unprofessional
The last time I was in I was told I needed an entire new computer system for my BMW, even after I spoke with tech asking him to check several different things because I had researched issue. He insisted this was the issue. I could buy a new car for this price as my car is 2008, though I hated to, I did rather than spending this much on an older vehicle. AFTER purchasing new car, upon pick up of my BMW I was then told I was correct and had to spend $3,000 to fix it. Now I have a new car note … for NOTHING!
NOT a happy camper. I’ve used Randall’s for years on every BMW I’ve owned, but this was disappointing!
Service Coupons and Posts
We're blushing! 😊 Thank you for your unwavering support! We're here to keep your ride running smoothly and your worries on the road at bay. 🚗💨 Remember, we're just a pit stop away from auto bliss! #RandallsAutohaus #CarCareConfidence
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We're thrilled to hear you enjoyed our friendly and knowledgeable staff! 🛠️💙 Providing timely and affordable service is what we strive for—no nuts and bolts about it! Thanks for the awesome review! #RandallsAutohaus #CustomerCare
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Thanks for the shout-out! 🚗✨ We pride ourselves on keeping promises and you in the loop. After all, your car deserves a little pampering too! 😄 Stay tuned for more updates and services. #RandallsAutohaus #WeGotYouCovered
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We’re thrilled you found us! 🚗✨ We promise to treat your wife’s Jaguar with the care it deserves—no mobile service needed! Thanks for choosing Randall's Autohaus. We’re just a pit stop away! 🏁 #JaguarCare #RandallsAutohaus
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Thanks for the awesome feedback! We're thrilled to have your cars fixed and roaring back to life! 🚗💨 At Randall's Autohaus, we love turning automotive frowns upside down! 😂 #AutoMagic #RandallsAutohaus
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Thank you for the kind words! We take pride in our professional service—like a pit crew for your car! 🚗💨 Your support means the world to us. Keep cruising with confidence! #RandallsAutohaus #QualityService
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🚗✨ Thanks for the awesome review! We're blushing under our hoods! 😄 Our team is always here to keep your wheels turning smoothly. We appreciate your trust and support! Remember, we’re just a pit stop away! #RandallsAutohaus #TopNotchService
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Wow, we’re thrilled to hear that your truck is back to its prime! 🚙✨ At Randall's, we treat every vehicle like royalty, because your ride deserves it. Thanks for trusting us to fix what others couldn't! 💪 #RidingSmooth #RandallsAutohaus
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🚗💨 Thank you for the stellar review! We're thrilled to hear your Porsche and Mercedes are running like new. We love working on imports—it's like a high-speed dance for our mechanics! Keep cruising in style! #RandallsAutohaus #ImportExperts
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We're thrilled to hear you love our quick and reliable service! 🚗💨 Your Volkswagen deserves the best, and we're here to ensure it runs like a dream. Thanks for choosing Randall's Autohaus! #VolkswagenLove #AutoExcellence
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We appreciate the trust you place in Randall's Autohaus! 🛠️ We're here to make automotive care a breeze—like a Sunday drive! 🚗💨 Your support means the world to us. Thanks for choosing us! #AutoCare #TrustRandalls
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We're thrilled to hear you’re always satisfied with our service! 🚗✨ Our team loves making sure your ride runs smoothly—after all, happy cars make happy drivers! Thanks for trusting us! #RandallsAutohaus #AutoCareExperts 🛠️
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We’re thrilled to hear you enjoyed our team’s vibes! 😊 Building strong connections while keeping you safe on the road is our top priority. Thanks for the kind words! Keep cruising with confidence! 🚗💨 #RandallsAutohaus #CustomerAppreciation
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We're blushing! 😊 Thanks for your kind words about our clean shop and friendly crew. We're thrilled you found us—consider us your automotive treasure map! 🗺️🚗 Fairness is our middle name! #RandallsAutohaus #LuckyFind
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We're thrilled to hear you had such a fantastic experience at Randall's Autohaus! 🛠️😊 Our team loves to keep your vehicles running smoothly and your smiles even brighter. Thanks for sharing the joy! 🚗✨ #CustomerAppreciation #AutoHausFamily
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Thank you for the kind words! We’re thrilled to be your go-to for top-notch car service. 🚗✨ We promise to keep your vehicle running like a dream! Can’t wait to see you again for future maintenance needs! #RandallsAutohaus #CarCareExperts
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Thank you for the fantastic review! 🚗 We're thrilled you found our service great and pricing reasonable. We look forward to keeping you rolling smoothly! Remember, your car’s happiness is our business! 😄 #RandallsAutohaus #HappyCars
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We're thrilled to hear that we got your car back on the road faster than you can say "vroom!" 🚗💨 Our team loves a good challenge! Thanks for trusting us with your ride. See you next time! #RandallsAutohaus #QuickFixes
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We're revved up to hear you loved our service! 🚗💨 Quick and fine is our motto—just like your car's last tune-up! Thanks for trusting Randall's Autohaus. See you on the road! 😊 #AutoExperts #QuickService
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Thanks for the shoutout, Mike! ⏳ We're thrilled to keep your ride running smoothly while you relax. Just like a good cup of coffee, oil changes are best enjoyed fresh! ☕🚗 #RandallsAutohaus #SmoothRides
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Thanks for the shout-out! 🚗 We aim to keep it professional, but don’t worry, we know how to have a little fun too! Your trust means the world to us. 🌟 #RandallsAutohaus #AutoCareExperts
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Thank you for the awesome review! ?✨ At Randall's Autohaus, we’re all about quick fixes and happy rides. Who knew car problems could vanish faster than a pizza delivery? ? #AutoMagic #QuickFix
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?? Thanks for the awesome review! We're thrilled our detailed inspection helped you seal the deal on that Mercedes Benz GT. Here’s to smooth rides and happy sales! ?? #RandallsAutohaus #AutoExperts
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Thank you for the kind words! We're revved up by your encouragement! ?? Our team will keep cruising at full throttle to provide top-notch service. Stay tuned for more auto magic! ✨ #RandallsAutohaus #KeepItRolling
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Thank you for the awesome shoutout! We’re thrilled you enjoyed our friendly service—it's what drives us (pun intended! ??). Your support fuels our passion for keeping your ride in top shape! #RandallsAutohaus #CustomerLove
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Thanks for the awesome review! ?? We're thrilled we could get you back on the road faster than a speeding ticket! Our team works hard to keep prices reliable and results stellar. Come see us again! #RandallsAutohaus #HappyDriving
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We're thrilled to hear you found our advice fair and prompt! ?? At Randall's Autohaus, we're always here to steer you in the right direction. Thanks for your trust—like a well-tuned engine, we run smoothly together! ?? #CustomerAppreciation #AutoCare
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We're thrilled to hear our friendly team made your visit a breeze! ?✨ We love helping you with those valuable suggestions—consider us your pit crew! Thanks for the kind words! #CustomerLove #RandallsAutohaus ?
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We're thrilled to hear that your Mini Cooper is back on the road faster than you can say "road trip!" ?? Thanks for trusting us with your car and for the fantastic review. We love turning car troubles into triumphs! ? #RandallsAutohaus #CarCareKings
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Thanks for the love! ? We're thrilled you had a great experience with our knowledgeable team. Remember, we're just a pit stop away if your car needs a check-up! ?? Looking forward to seeing you again! #RandallsAutohaus #CarCareExperts
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We're revved up to hear you had an excellent experience with our service and repair! ?✨ Thanks for trusting Randall's Autohaus to keep your wheels turning smoothly. We're here for all your automotive needs! #AutoExcellence #RandallsAutohaus
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Thanks for the fantastic review! ? We're thrilled our team made your repair process smooth and clear. Keeping you in the loop is our specialty! If your car ever needs another spa day, you know where to find us! ? #RandallsAutohaus #AutoCareExcellence
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