Reviews
Verified Customer
Biloxi, MS
BMW X5
Verified
Randalls is THE shop to work on your fine imported vehicles.
If you own an exquisite piece of machinery like a Benz, BMW, Audi, or even a Rolls, this is your shop for maintainance and repairs. Heck, even if you have a VW, you could not find a better shop.
Recommended
JK
JOHN K.
Gulfport, MS
Volvo S40
Verified
The entire staff was very professional, knowledgeable and friendly.
I dropped off my car for repairs and was given a loaner car to utilize during the work being performed on my car. Upon completion of repairs I was given a brief on what repairs was taken and possible issues to expect in the future. I was very satisfied with the service and the professionalism of the employees!
Recommended
AS
ALLEN S.
Purvis, MS
MINI Cooper Hardtop
Verified
Great work!
Had the top replaced on my Mini Cooper convertible and Randall’s did a wonderful job!
Recommended
TD
TIFFANY D.
Biloxi, MS
BMW 3 Series
Verified
Peace of mind
Fabulous experience- from the first call through the issue diagnosis and repair, I felt like I was treated like a member of the family, not just a talking wallet. Randall was fair, authentic, extremely helpful, and the best experience I have had with a repair shop in the 10 years I have owned my BMW. He and his team have earned a customer for life- thank you so much for making my first experience a positive one!
Recommended
DR
Darrin R.
Ocean Springs, MS
Mercedes-Benz 500SL
Verified
Darrin said the business provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SF
STEPHEN L. F.
Biloxi, MS
BMW X5
Verified
X5 2008
Skilled, knowledgeable, friendly, and quick service. Would recommend to a friend.
Recommended
CB
Christy B.
Gulfport, MS
Volvo XC90
Verified
Christy said Mr Randall is super kind and had her vehicle diagnosed and repaired within 10 minutes.
Recommended
This review was collected via phone interview by Customer Research Inc.
BC
Bennie C.
Gautier, MS
Mercedes-Benz 300CD
Verified
Bennie said his experience was real good.
Recommended
This review was collected via phone interview by Customer Research Inc.
ML
MIKE L.
Thibodaux, LA
Volkswagen Golf GTI
Verified
Diagnostic balancing
After dealing with three other certified mechanics shops, my vibration issues at highway speeds remained constant. In short, the experience and skill of Randalls Autohaus diagnosed and fixed my problem. I drive 75 miles to have my car serviced there, because they are seasoned professionals that treat your car like it's their own.
Michael L
Michael L
Recommended
WM
Willard M.
Lucedale, MS
Jaguar XJ
Verified
Williard said they did what it took to fix his vehicle. They knew what they were doing, it was not cheap but the problem is solved. He appreciates the good timely service that was provided. They got it in and out. They handled it professionally.
Recommended
This review was collected via phone interview by Customer Research Inc.
TW
TIM W.
Gulfport, MS
BMW 6 Series
Verified
Friendly professional service
Randell's provides a good option over the dealer. They have the knowledge, tools and skill to diagnose and fix my cars professionally without breaking the bank. They may not be the least expensive in town but you can be sure they only use quality parts and and they warranty their work. That means a lot in my book.
Recommended
WB
William B.
Gulfport, MS
Jaguar X-TYPE
Verified
Spoke with Skylar. He said the service at this business is pretty good and pretty quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
DR
DIANE R.
Gulfport, MS
Mercedes-Benz GLS
Verified
Love this place!
I can't even describe how amazing this auto repair shop is. The staff is wonderful, and their customer service is amazing. Randy has a passion for educating people on what their vehicle needs and why it needs it. He truly cares about each client and their safety. I won't take my car anywhere else. Thank you, Randall's Autohaus!
Recommended
JL
JOSEPH L.
Ocean Springs, MS
MINI Cooper Hardtop
Verified
Fantastic job!
Very friendly folks, great customer service and problem is solved, Thanks Randall!
Recommended
JC
James C.
Biloxi, MS
Porsche 911 Carrera
Verified
James said the employees were very professional. They provided very detailed service. They kept him up to date on his service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SG
STEVE G.
Gulfport, MS
BMW 750Li
Verified
Awesome. Service
Ea h time I go I feel very taken care of
Recommended
MP
Melanie P.
Long Beach, MS
Buick LaCrosse
Verified
Melanie said this business was able to repair her vehicle after another business could not.
Recommended
This review was collected via phone interview by Customer Research Inc.
DV
David V.
Gulfport, MS
BMW 3 Series
Verified
David said they gave great service, they fixed it fast and did it right.
Recommended
This review was collected via phone interview by Customer Research Inc.
TW
Teri W.
Diberville, MS
Audi Q5
Verified
Teri said she really enjoys going to this business. She always feels taken care of. The overall service was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Robert B.
Biloxi, MS
Land Rover Range Rover Sport
Verified
Robert said they offered excellent service, the vehicle was washed and clean.
Recommended
This review was collected via phone interview by Customer Research Inc.