Reviews
GR
Gloria R.
New Orleans, LA
Chevrolet Tahoe
Verified
Gloria said the business provided a good diagnosis. The staff offered options for repairs and didn't pressure her.
Recommended
This review was collected via phone interview by Customer Research Inc.
DC
DARIUS C.
Biloxi, MS
Mercedes-Benz CLK-Class
Verified
Excellent
I love bringing my vehicle to this shop. It may take a while but the mechanics are very into their customers. They put a lot of attention and detail to what they do with my car and they give me a very detailed description of what’s wrong. Also they educate me of what I may be doing to cause the problem which helps me in the long run. I recommend this family owned company to anyone who wants to keep their vehicle in tip top shape. I say family Because it’s not like the big corporate companies who just get you in and out. Randalls is my spot now for anything I need.
Recommended
EN
Eddie N.
Biloxi, MS
Audi A4
Verified
Eddie said he had a good service experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
LM
LARRY M.
Biloxi, MS
Mercedes-Benz SL-Class
Verified
Most Knowledgeable
When it comes to foreign engineering, particularly Mercedes, Randy is head and shoulders above your typical mechanic; he is an automotive engineer.
Recommended
TV
Timothy V.
Gulfport, MS
BMW 128i
Verified
Timothy said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
VL
V, NGOC L.
Biloxi, MS
BMW 3 Series
Verified
A1
Quick service, no waiting time, pinpoint vehicle's problem accuracy, no guest, no may be this or that....all of those make your business so great
Recommended
LM
LLOYD M.
New Harbor, ME
INFINITI M45
Verified
Infiniti M45
I was so thrilled to get my car fixed from numerous issues and your never give up tenacity is appreciated!
Recommended
LM
LYNDA M.
Biloxi, MS
Mercedes-Benz E320
Verified
Great Service
I continue to drive aprx 100 miles to take my care to Randalls Autohaus as I trust their opinion and advice on service and performance of my E320. I will continue to use Randalls as my garage of choice.
Recommended
BL
BOB L.
Ocean Springs, MS
BMW 5 Series
Verified
details
What marks the work of Randalls' is their attention to detail. this helps because there is often more busted on your car than you have spotted from behind the steering wheel. Once the hood is up, Randalls is at their best. Thorough and comprehensive.
Recommended
JT
JOSHUA T.
Gulfport, MS
Porsche Cayman
Verified
Great Service
Very professional service they did a great job with my Cayman S
Recommended
PC
Pat C.
Gulfport, MS
Mercedes-Benz E350
Verified
Pat said the business serviced his vehicle fast, because he was in a hurry.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Meredith S.
River Falls, WI
Honda Accord Sdn
Verified
Thank you!
I really appreciate all that Randalls Autohaus has done for me in helping to keep my father's car in good shape. I would absolutely recommend this business to anyone!! Thanks for all that you do!
Recommended
MD
MATT D.
Gulfport, MS
Land Rover Range Rover
Verified
Amazing customer service!
Randall and his entire staff are very professional and friendly. I’ve been going to Randall’s for years and highly recommend them.
Recommended
HL
Hayes L.
Gulfport, MS
Jaguar XK8
Verified
Hayes said except for the price, he's treated fairly.
Recommended
This review was collected via phone interview by Customer Research Inc.
DM
DESIREE M.
Biloxi, MS
BMW 3 Series
Verified
Only Place to Go
I will not take my car anywhere else! I enjoy Randall and his wealth of knowledge. Sometimes I think he enjoys working on my car more than I love driving It! Thank you always Randall and staff!!
Recommended
SH
STEVEN H.
Gulfport, MS
Mercedes-Benz E-Class
Verified
Always are helpful and they do good work.
As the title says, they always are helpful and do good work. You can't ask for more than that.
Recommended
LK
Lucius K.
Gulfport, MS
MINI Cooper Coupe
Verified
Lucius said he will return to the business the next time his vehicle needs servicing. The employees were friendly and the receptionist was especially pleasant to deal with.
Recommended
This review was collected via phone interview by Customer Research Inc.
EC
Eric C.
Norcross, GA
Volkswagen Passat Wagon
Verified
Spoke with Crystal. She said they took her in right away and did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
ML
MARY K L.
Biloxi, MS
BMW 3 Series
Verified
THE SERVICE, KNOWLEDGEABLE AND FRIENDLY STAFF MADE MY VISIT WOWRTH WHILE.
Excellent service and on the spot service.
Recommended
DR
Darren R.
Mississippi
Mercedes-Benz E63
Verified
Darren said the staff did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.