Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

126 Reviews

95% Would Recommend
Latest Review 8 days ago

Reviews


GR
Gloria R.
New Orleans, LA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Gloria said the business provided a good diagnosis. The staff offered options for repairs and didn't pressure her.
This review was collected via phone interview by Customer Research Inc.

DC
DARIUS C.
Biloxi, MS
Mercedes-Benz CLK-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Excellent
I love bringing my vehicle to this shop. It may take a while but the mechanics are very into their customers. They put a lot of attention and detail to what they do with my car and they give me a very detailed description of what’s wrong. Also they educate me of what I may be doing to cause the problem which helps me in the long run. I recommend this family owned company to anyone who wants to keep their vehicle in tip top shape. I say family Because it’s not like the big corporate companies who just get you in and out. Randalls is my spot now for anything I need.

EN
Eddie N.
Biloxi, MS
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Eddie said he had a good service experience.
This review was collected via phone interview by Customer Research Inc.

LM
LARRY M.
Biloxi, MS
Mercedes-Benz SL-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Most Knowledgeable
When it comes to foreign engineering, particularly Mercedes, Randy is head and shoulders above your typical mechanic; he is an automotive engineer.

TV
Timothy V.
Gulfport, MS
BMW 128i
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Timothy said the service was good.
This review was collected via phone interview by Customer Research Inc.

VL
V, NGOC L.
Biloxi, MS
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
A1
Quick service, no waiting time, pinpoint vehicle's problem accuracy, no guest, no may be this or that....all of those make your business so great

LM
LLOYD M.
New Harbor, ME
INFINITI M45
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Infiniti M45
I was so thrilled to get my car fixed from numerous issues and your never give up tenacity is appreciated!

LM
LYNDA M.
Biloxi, MS
Mercedes-Benz E320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Great Service
I continue to drive aprx 100 miles to take my care to Randalls Autohaus as I trust their opinion and advice on service and performance of my E320. I will continue to use Randalls as my garage of choice.

BL
BOB L.
Ocean Springs, MS
BMW 5 Series
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018
details
What marks the work of Randalls' is their attention to detail. this helps because there is often more busted on your car than you have spotted from behind the steering wheel. Once the hood is up, Randalls is at their best. Thorough and comprehensive.

JT
JOSHUA T.
Gulfport, MS
Porsche Cayman
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03/29/2018
Great Service
Very professional service they did a great job with my Cayman S

PC
Pat C.
Gulfport, MS
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Pat said the business serviced his vehicle fast, because he was in a hurry.
This review was collected via phone interview by Customer Research Inc.

MS
Meredith S.
River Falls, WI
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Thank you!
I really appreciate all that Randalls Autohaus has done for me in helping to keep my father's car in good shape. I would absolutely recommend this business to anyone!! Thanks for all that you do!

MD
MATT D.
Gulfport, MS
Land Rover Range Rover
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03/23/2018
Amazing customer service!
Randall and his entire staff are very professional and friendly. I’ve been going to Randall’s for years and highly recommend them.

HL
Hayes L.
Gulfport, MS
Jaguar XK8
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Hayes said except for the price, he's treated fairly.
This review was collected via phone interview by Customer Research Inc.

DM
DESIREE M.
Biloxi, MS
BMW 3 Series
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03/21/2018
Only Place to Go
I will not take my car anywhere else! I enjoy Randall and his wealth of knowledge. Sometimes I think he enjoys working on my car more than I love driving It! Thank you always Randall and staff!!

SH
STEVEN H.
Gulfport, MS
Mercedes-Benz E-Class
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03/21/2018
Always are helpful and they do good work.
As the title says, they always are helpful and do good work. You can't ask for more than that.

LK
Lucius K.
Gulfport, MS
MINI Cooper Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Lucius said he will return to the business the next time his vehicle needs servicing. The employees were friendly and the receptionist was especially pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

EC
Eric C.
Norcross, GA
Volkswagen Passat Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Spoke with Crystal. She said they took her in right away and did a good job.
This review was collected via phone interview by Customer Research Inc.

ML
MARY K L.
Biloxi, MS
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
THE SERVICE, KNOWLEDGEABLE AND FRIENDLY STAFF MADE MY VISIT WOWRTH WHILE.
Excellent service and on the spot service.

DR
Darren R.
Mississippi
Mercedes-Benz E63
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Darren said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.