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Ray Skillman Avon Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(46 Reviews)
67
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
14
Total ReScores
5.0
ReScore Average
67
Net Promoter Score ®

Business Details

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Contact
(317) 754-3400
No Business Hours Provided

Business Hours

* No Time Zone provided
8775 E. Us Highway 36 Avon, IN 46123
Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(46 Reviews)

SH
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Shawn H.
Plainfield, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/04/2023
0
Category: Sales
Won't Prioritze Repairs on New Cars
Ray skillmans refuses to put any priority service on new vehicles. Purchased a new 2023 Hyundai Elantra in March. Didn't realize the ac system couldn't keep up until July. Air coming out on lowest setting takes over 30 minutes to cool the car in 80° weather and can't keep the temp when set on climate control.

Asked to have it recharged at first oil change and was told they can't recharge it and would have to disassemble the ac system, vac the lines, and repressurize. I thought that sounded odd, because the refrigerant commonly leaks out of cars when the ac hasn't been in use. They said that they had to vac and pressurize. Asked if we could do it same day and was told the nearest appointment was just under two weeks out.

The manager at Ray Skillmans hyundai avon informed me they refuse to prioritize any new vehicle they sell, even if it is broken when sold.

Tried to get the appointment moved up. After heated words I was told that we would no longer do business with eachother.
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