Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

468 Reviews

98% Would Recommend
Latest Review over 3 years ago

Reviews


RG
Rocky G.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2014 Category: Collision
Rocky said this business was great and they did an outstanding job. When he got his vehicle back it was washed and looked clean. They kept him well up to date on what was going on, what they were waiting for and when his vehicle was ready. He would definitely recommend them to others and he already has. His friend was in an accident the day he picked his vehicle up and when he looked at the work, he was amazed.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2014 Category: Collision
Mike said this business provides good service and he is happy with how they handled his visit.
This review was collected via phone interview by Customer Research Inc.

LA
Laura A.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2014 Category: Collision
Spoke with Laura's husband Bill. He said their vehicle looks perfect and they always do excellent work.
This review was collected via phone interview by Customer Research Inc.

MN
Mike N.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2014 Category: Collision
Mike said he is happy with this business. He had a good experience and is satisfied with the quality of work.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Illinois
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2014 Category: Collision
Brian said they did a good job. His vehicle wasn't ready when promised. It was one hour late. They did not say why there was a delay.
This review was collected via phone interview by Customer Research Inc.

PP
Phil P.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2014 Category: Collision
Phil said they did very good work and should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

PC
Patrick C.
Illinois
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2014 Category: Collision
Patrick said the business missed the deadline on a part he needed on a certain day. The vehicle was not ready when promised because the paint did not adhere to the vehicle. He did not elaborate as to the length of the delay. He said the communication could have been better since the vehicle was not done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AB
Archie B.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2014 Category: Collision
Archie said he did not have any problems with this business. He had to wait one week longer than the promised time because one of their machines was not working. He has already recommended this business to others.
This review was collected via phone interview by Customer Research Inc.

MN
Mathew N.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Collision
Mathew said the vehicle looked great and the customer service was beyond perfect. His vehicle looked brand new.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Collision
Ken said they did a great job.
This review was collected via phone interview by Customer Research Inc.

LL
Lisa L.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Collision
Lisa said they are very professional and efficient.
This review was collected via phone interview by Customer Research Inc.

TE
Thomas E.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Collision
Thomas said he had a very good experience and he was completely satisfied with their work. He stated he is confident they did a good job.
This review was collected via phone interview by Customer Research Inc.

BD
Brad D.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Collision
Brad said that the business provided him with good communication regarding the updates to his repairs. They did the repairs in a timely manner. He said he has had dealings with them before and enjoyed their quality work.
This review was collected via phone interview by Customer Research Inc.

AT
Alexanderia T.
Illinois
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2014 Category: Collision
Alexanderia said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MM
Michaelene M.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Collision
Michaelene said they did a great job and he has already recommend this facility.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Collision
Jeff said this business did a fine job.
This review was collected via phone interview by Customer Research Inc.

BG
Bob G.
Illinois
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08/19/2014 Category: Collision
Spoke with Annette. She said she liked the work. They give her the best deal. She did not need to be kept informed because she knew what was going on.
This review was collected via phone interview by Customer Research Inc.

ME
Mary E.
Illinois
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/19/2014 Category: Collision
Spoke with Patrick. He said all the work wasn't done. He can still see some damage to the body but chose not to be more specific. There was a one week delay but he wasn't told why. Nobody told him the vehicle would be delayed. He was not satisfied with the updates or the communication for the reasons mentioned. They told him the insurance company wouldn't pay for work they didn't want to pay for, which is why he was not satisfied with the estimator. He would not recommend them for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

PC
Paul C.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Collision
Paul said the bodywork is outstanding. It was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DG
Don G.
Illinois
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2014 Category: Collision
Spoke with Gale. She said this business did a good job. They did an estimate and they stuck to it. The personnel are very friendly. She stated that she was referred there many years ago and has been going ever since.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 468 in total