It was a pleasure working on your Tracker and getting it finished on time. Welcome to the Real Tech family where your never just a number. We care deeply about making sure your vehicles are repaired correctly and making sure your safe in your vehicle. Thanks again. Doug
Thank you Bruce for your kind review. Yes it took a little longer then expected but the end result is we got your vehicle diagnosised correctly and got it back on the road again for you. Thanks again for your understanding. Doug
Thank you so much John for the review. It was a pleasure servicing your vehicle. I try to get back with a qoute in a speedy fashion but sometimes I get busy and forget. Doug
Thanks Joe for the review. Taking care of your needs is a great consern us ours to not only to fix your your vehicle right the first time, but to give you peace of mind knowing we are at your service 24/7.
Thank you Brian for your review. It's our commitment to all of our customers to make sure we fix the concerns that brought you in and also to make sure your aware of anything else that might cause you to break down leaving you stranded.
Thank you Mike for you review. The difference between our shop and most of the other shops is that when we estimate repairs that need to be done we try to include all the parts needed to do the repair correctly not just partial repairs. We as professionals know what it takes to do the job right the first time. I'm sorry you felt that we were trying to over sell some products whch is not our intention at all. We strive to make our estimates as close as possible to the actual repair so you don't get any "surprises". But an estimate is just that, an estimate. I hope in the future we can service your automotive needs as it's our commitment to all our customers to GIVE the best service possible and to repair all their vehicles correctly with a fantastic 2yr./24,000 mile warranty nationwide.
Thanks David for the review. I'm glad the Lincoln is running good. Yeah we weren't happy it was here for a moth as well, but with vehicles like yours with the complex computer systems and all the computers that this vehicle had, sometimes it takes awhile. I'm glad we got it fixed. One of our mottos is "we don't give up until the vehicle is fixed".
Sometimes that does happen :(. Most of the time when we schedule you get in. Thank you for bringing this to our attention. We are always striving to do better.
Thank you Gary for allowing us to work on your vehicle. It's our goal at Real Tech to not only fix the problem at hand but also to find any other issues that may spring up causing you to break down and inconvenience you. It also was a pleasure visiting with you as well:)
Thanks Kris, It's an honor to work on your vehicles