Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

1957 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.599996/5Overall Rating 4.599996/5Overall Rating 4.599996/5Overall Rating 4.599996/5rating 4.599996
Original
Overall Rating 1.7600032/5rating 1.7600032rating 1.7600032rating 1.7600032rating 1.7600032
91% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


RT
Raquel T.
San Antonio, TX
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Excellent Service
Everyone in there are very friendly and working fast.

Verified Customer
San Antonio, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Shuttle Service
Gave me shuttle service even on the weekend when it wasn't technically available.

KJ
Keith J.
Biloxi, MS
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Excellent Service from check in to check out
If I were a resident of San Antonio or the surrounding area I would only have one dealership in mind to service All my vehicles Ray McCombs. My vehicle had a hybrid issue and had to be towed from Junction TX to Ray's House aka Ray McCombs Hyundai Northwest dealership. I was running behind due to the delay but his team of Profesionals dispatched all of my anxiety's and had my vehicle up and running an hour and a half after checking in. "Most Excellent!" KCJ of Biloxi Mississippi.

MS
Michelle S.
San Antonio, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great customer service.
Satisfied with work done.

Verified Customer
San Antonio, TX
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
I DON'T KNOW WHAT THIS MEANS
VERY HELPFUL EASYACCESS FROM HWY PEOPLE ARE FRENDLY AND EFFICIENT

Verified Customer
San Antonio, TX
2013 Hyundai Elantra Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Service center
I’ve been using the seevice center here for 8 years and Gonzo always provides outstanding customer service,
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 01/12/2019

Thank you for the great review


TR
Terry R.
Kirby, TX
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Showed me the problems.
My vehicle needed some maintenance in addition to what I took it in for. That happens. They took me to the vehicle to show me why the additional maintenance was recommended.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 01/12/2019

thank you for the great review


AA
Anthony A.
San Antonio, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great all around!!
This place is great!! The personel is amicable, courteous, and knowledgeable, and always willing to help. And will make exceptions if criteria of the occasion warrant it. I return again and again and feel I am in good hands.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 01/12/2019

Thank you for the great review. 


Verified Customer
San Antonio, TX
2011 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
okay
Would have thought when I spend over $500 that the window washer fluid could have been filled. When I called to see if that was suppose to be part of the service I as told I'd have to bring my car in again to have that done. That leads me to wonder what else wasn't done that was suppose to be part of the service!!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 01/10/2019

Thank you for the review. 


AT
Amy T.
San Antonio, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Always a pleasure
I always have a good experience whenever I bring my vehicles in for service. Theses guys are great!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 01/10/2019

Thank you for the great review. 


AR
Alexis R.
San Antonio, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Employees
Everyone is just great
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 01/12/2019

Thank you for the great review


LC
Lois C.
Converse, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Fast and friendly
Never had a problem in 10 year
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 01/10/2019

Thank you for the great review. 


Verified Customer
San Antonio, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Sinata
Great service.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 01/10/2019

Thank you for the great review. 


Verified Customer
Bulverde, TX
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Consumer satisfaction
Consistent quality and friendly service!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 01/07/2019

THANK YOU FOR THE GREAT REVIEW.


JP
Josep P.
San Antonio, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Convenience and good service
I do all my mileage maintenance in this service shop and my car never needed a major repair.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 01/05/2019

Thank you for the great review.


AM
Angelika M.
San Antonio, TX
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Friendly, professional.
I always receive great service.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 01/03/2019

THANK YOU FOR THE GREAT REVIEW, HAPPY NEW YEAR!


Verified Customer
San Antonio, TX
2011 Hyundai Equus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/01/2019 Category: Service
Dealer Service
My visit this time took more time than usual. Chalk it up to an off day.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 01/03/2019

Thank you for the review, so sorry for the inconvenience.


CS
Cynthia S.
San Antonio, TX
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
Mostly the kind maintenance staff
The maintenance staff is always so very helpful and informative. They treat you with the utmost Respect and professionalism, never try to rush you out the door..
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 12/31/2018

Thank you and have a great New Year!


Verified Customer
Boerne, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Mc combs Hyundai review
I made an appointment and was handled very quickly
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 12/29/2018

Thank you for the great review, Happy New Year!!


GM
Gertrude M.
San Antonio, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Good Service
You are greeted immediately upon arrival and fast and efficient service.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 12/29/2018

Thank you for the great review, Happy New year!