Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

2179 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 4.6428571/5Overall Rating 4.6428571/5Overall Rating 4.6428571/5Overall Rating 4.6428571/5rating 4.6428571
Original
Overall Rating 1.8928611/5rating 1.8928611rating 1.8928611rating 1.8928611rating 1.8928611
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
San Antonio, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great Service!
The customer service I receive is always outstanding.

RW
Robert W.
San Antonio, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
I did this once already. Personnel were fast and courteous
See above.

DS
Donald S.
San Antonio, TX
2007 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Excellent service and professional advice.
As always I received excellent and timely service from a great staff. Service Advisor, Gonzalo reviewed some recommendations with me for my vehicle. He understood my time constraints on this visit and advised me to have the items scheduled in the next service. I appreciated his friendly and professional advice.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/17/2019

Thank you for the great review. 


AC
Antonio C.
San Antonio, TX
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Quick and very friendly.
the staff is great every time i go. service is quick.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/17/2019

Thank you for the great review. 


MB
Michele B.
San Antonio, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Outstanding service, again!
Had to replace the motor in my 2011 Sonata, and thankfully it was still under warranty. Gonzo made sure I was taken care of with a rental and I was never inconvenienced. I love the personal service I get at this dealership, and I love being able to connect with one person in the service department. I trust this dealership, and more importantly, I trust the service department! Please pass along my thanks to Gonzo for his outstanding service!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/17/2019

Thank you for the great review. 


MF
Marco F.
San Antonio, TX
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Work performed on my vehicle was perfect
All issue was resolve at the same day
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/17/2019

Thank you for the great review. 


Verified Customer
Boerne, TX
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Hyundai Service
Friendly excellent service.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/17/2019

Thank you for the great review. 


PG
Patricia G.
San Antonio, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Customer service
It doesn’t matter where I buy my Hyundai, I always come back to NW Hyundai to service my car!! Love it!!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/17/2019

Thank you for the great review. 


Verified Customer
San Antonio, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great service
Workers are friendly and provide great customer service.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/17/2019

Thank you for the great review. 


Verified Customer
San Antonio, TX
2011 Hyundai Equus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Good service
Oil change was quick
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/17/2019

Thank you for the great review. 


AV
Anita V.
Boerne, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Great service
Fast and friendly
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/10/2019

 THANK YOU FOR THE GREAT REVIEW.


GS
Gary S.
San Antonio, TX
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
Great Service Department
On time and with a smile
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/10/2019

Thanks for the great review.


MM
Monique M.
San Antonio, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
Oil Change
Service was fast, but impersonal. No one greeted me at the door and the initial conversation was rushed and short. The last person I had interaction with was friendlier but scheduled my appointment time wrong.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/08/2019

Thanks for the great review. 


JF
Jorge F.
San Antonio, TX
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
Ruben is amazing !
They always do an excellent job with my truck and Ruben makes the experience painless and easy!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/08/2019

Thanks for the great review. 


ES
Emma S.
San Antonio, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Patrick is extremely impressive!
All the staff are very friendly; they make you feel like family, and not that crazy uncle!!! The family you want to be around!!!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/08/2019

Thanks for the great review. 


Verified Customer
San Antonio, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Great jon
They diagnosed and serviced my car quickly and got me back on the road. Thanks.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/08/2019

Thanks for the great review. 


CJ
Charles J.
San Antonio, TX
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Effortless Maintenance Experience
We always ask for and receive an early morning appointment. Service is always on time and quick. We have never had any issues with the service done.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/08/2019

Thank you for the great review. 


LM
Legena M.
San Antonio, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Dedication
Dedication of my Service Advisor, "Gonzo"!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/07/2019

THANK YOU FOR THE GREAT REVIEW.


BT
Bruce T.
San Antonio, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
I love my ride.
Thank you!!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/06/2019

THANK YOU FOR THE GREAT REVIEW.


Verified Customer
Schertz, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great work
A great job as always
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 06/06/2019

THANK YOU FOR THE GREAT REVIEW.