Red Mccombs Hyundai Northwest


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

1295 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.0000033/5Overall Rating 4.0000033/5Overall Rating 4.0000033/5Overall Rating 4.0000033/5rating 4.0000033
Original
Overall Rating 1.44444/5rating 1.44444rating 1.44444rating 1.44444rating 1.44444
92% Would Recommend
100% Business Response
Latest Review about 11 hours ago
William S. on 10/22/2017
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"Oil change"
Great customer service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/22/2017 09:09 AM
William L. on 10/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good timely service. "
Service was done in a timely manner and staff was helpful.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/22/2017 01:22 AM
Verified Customer on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Red McCombs Hyundai Northwest"
Great service and professional every time.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 08:56 PM
Karen M. on 10/20/2017
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"Just is !"
Very Happy with Service!
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 06:20 PM
Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"customer of 6 years, we keep coming back!"
friendly service manager, always willing to work with us, even on special requests
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 12:47 PM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/20/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service reps and mechanics!"
This excellent service department is why I purchased my most recent Hyundai from the Northwest Hyundai Red McCombs dealership!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 12:39 PM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/20/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Derrel P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good & quick service"
hassle free service and very friendly staff
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 04:56 PM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/19/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Verified Customer on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Above average "
Somewhat quick walk in but still service mentality was a bit abrasive borderline as a matter a fact
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:22 PM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/18/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Rob A. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"When you make an appt., service writer is very efficient about promising car within time promised."
Ruben, estimated to the best of his knowledge time it would take to work on maintenance of my car plus recalls. As it turned out one of my recalls required extensive work. He responded by setting us up in a rental with an approximate range of when car would be completed. Finished sooner and very satisfied with his explanation and so far car drives really well.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 07:41 AM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/18/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My concerns are always taken care of"
Would recommend, always
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:47 AM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/18/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
All was handled well
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 04:52 PM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/18/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Deanne O. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, clean,honest"
Ifeel that they are very honest with me and try to the utmost to get the service as quickly as possible. They also always provide me shuffle service
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:16 PM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/18/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car repair"
Car repair
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:40 PM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/18/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People and product"
Customer service was good
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 02:35 PM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/16/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I was impressed with the service"
I had to wait longer than anticipated but Eddie checked on the progress of my vehicle several times, I was not expecting to have to buy a battery right then so I was not very happy about that, but he provided wonderful customer service, which made my visit more pleasant.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 02:50 PM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/16/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Colleen K. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service"
I always go the this dealership because I love the friendly service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 10/14/2017 08:47 AM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/14/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Jannie S. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people working there."
The staff goes beyond what is necessary or expected to be very friendly & helpful. They are also quite knowledgeable about their vehicles. Thumbs up to you all!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/14/2017 07:27 AM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/14/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Virginia L. on 10/13/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I Very Much Appreciate Your Customer Service In Your Service Department I Have Been Dealing With Your Associate Gonzalo AKA" Gonzo" For Many Years Now And I Appeciate Him Very Much "
Even If I Don't Buy Another Hyundai From You I Would Still Take My Vehicle To Your Service Department
I Didn't Receive One Of Your Promotion That Was Offered To Me And it Has Left A Bad Taste In My Mouth And Don't Think I Would Purchase A Third Vehicle From You All
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 12:43 PM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/14/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Antonio C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and accurate"
They were really quick with my oil change. And very accurate at what time they were goig to be done.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 10:48 AM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/13/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
Grace M. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Very timely and efficient. They fixed a problem after another place said there was no problem. Will always come back here!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 10:52 AM
Dallas G. at Red Mccombs Hyundai Northwest responded on 10/13/2017

We appreciate your feedback and look forward to seeing you the next time your vehicle needs service :).

DALLAS GRUMBLES
SERVICE DEPARTMENT CASHIER
210-798-4590
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