Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1880 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.5833338/5Overall Rating 4.5833338/5Overall Rating 4.5833338/5Overall Rating 4.5833338/5rating 4.5833338
Original
Overall Rating 1.7500013/5rating 1.7500013rating 1.7500013rating 1.7500013rating 1.7500013
91% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


MO
Maria O.
San Antonio, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Friendly staff
Ruben is a great service advisor. Diana is very friendly. Wonderful customer service from everyone
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/20/2018

Thank you for the great review and a Happy Thanksgiving. 


RH
Ronald H.
San Antonio, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Great, fast Service as Usual
Dropped by to get my Sonata inspected and the Service kept took care of me as usual. Virtually no wait so I could get on my way to buy my new sticker. Thanks
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/20/2018

Thank you for the great review and a Happy Thanksgiving  


AA
Anthony A.
San Antonio, TX
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Great service team!!
I always feel comfortable and confident with the service department, not only because they are amicable and courteous, but because they are caring and always willing to help concerning any requests or doubts you may have. Their willingness to go ''out of their way'' to help you is the trademark for this team!!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/20/2018

Thank you for the great review and Happy Thanksgiving. Sp


EH
Elaine H.
Mcallen, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
New car purchase
Henry and sales manager did awesome job. I traveled 4 hours to by their car posted on the internet. They did not insist I purchase things I did not in or could not use in south Texas. Thanks! 🤗
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/19/2018

Thank you  and have a great Thanksgiving!


PG
Patricia G.
San Antonio, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Eddie
Eddie is awesome
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/19/2018

Thank you and have a great Thanksgiving!


LT
Lydia T.
Helotes, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Friendly help and donuts
Good and fast service
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/19/2018

Thank you and have a great day!


SD
Steven D.
San Antonio, TX
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
I get what I pay for
I have always gotten great service from Red McCombs. I have never been talked into service that I didn’t need or want. I will always return to the dealership for service on my car.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/19/2018

Thank you and have a great day!


Verified Customer
San Antonio, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/16/2018 Category: Service
Santa Fe
Not as expected
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/19/2018

Please let us know if there is anything we can do to better your experience.


DS
Donald S.
San Antonio, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great Service and friendly staff
No appointment this time, but was worked in and car was done ahead of estimate. Thanks!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/19/2018

Thank you and have a great day!


EL
Edward L.
San Antonio, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Good Routine Service
In and out in expected timeframe. Friendly atmosphere and good service.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/13/2018

Thank you for teh great review.


CD
Christine D.
San Antonio, TX
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great service
From minor maintenance, to major repairs I have always had great service on my Hyundai here. Ruben is always professional and explains all my options, pricing, etc., beforehand. The whole staff is very friendly and pitches in to work as a team. I came to pick up my car when Ruben was busy with another customer , and Gonzo, (hope that is the spelling!) helped me to get on the road fast, by filling in as a cashier. Super friendly and professional.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/13/2018

hank you for the great review.


AR
Ana R.
Universal City, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Absolutely amazing staff
So thankful for Adam as my sales man he sold me a wounderful vehicle that was a perfect fit such an amazing man. Stephens was awesome to me in the service department he truly blessed me and was able to get my car fixed while I was at work I’ve never had such great customer service in my life. I’m glad to be a customer of Red McCombs
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/12/2018

Thank you for the great review.


SS
Seror S.
San Antonio, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Great service
The staff was super friendly and professional, I went there for factory maintenance and it was done in less than an hour. Thank you
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/10/2018

Thank you for the great review.


AK
Anna K.
San Antonio, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Personal service. Timely attention. Kindly people.
Thank you for your expeditious attention.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/10/2018

Thank you for the great review.


DF
Debra F.
Boerne, TX
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great service
Service has been very good over the last couple of years. Not that is was bad but service reps are much more responsive
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/09/2018

Thank you for the great review.


WL
Wiliam L.
Laredo, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great dealership for service. Professional staff.
We are always very happy with the service and will continue to use your team when we are in San Antonio!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/07/2018

Thank you for the great review.


RM
Raghu M.
San Antonio, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Excellent service
Warm reception and quick service. I like the service slots from 7.00 am onwards and that helps me get my car serviced before my office time.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/07/2018

Thank you for the great review.


Verified Customer
San Antonio, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Engine service
Great customer service and follow trough with services provided.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/07/2018

Thank you for the review.


DT
Darlyne T.
San Antonio, TX
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
As always fantastic
You all are great. In and out with no surprises.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/07/2018

Thank you for the great review.


VL
Virginia L.
San Antonio, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Service Department Is Great
Your customer service is top notch. When I purchased the car I got screwed on a $500.00 dollar rebate I was promised. So I will no longer purchase another vehicle from Hyundai Northwest
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 11/07/2018

The service department thanks you for the great review.