Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2067 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.6153869/5Overall Rating 4.6153869/5Overall Rating 4.6153869/5Overall Rating 4.6153869/5rating 4.6153869
Original
Overall Rating 1.8076923/5rating 1.8076923rating 1.8076923rating 1.8076923rating 1.8076923
91% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


Verified Customer
San Antonio, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Gonzo is what makes this place great..
you Mr Gonzo, never gave me the run around, straight to the point no BS. You treat all your customers with compassion and respect, thank you so much for all you do!

DF
Denisse F.
San Antonio, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Services
Gonzo is so nice! & everyone is always so attentive & sweet

Verified Customer
San Antonio, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Great!!!
Quick, easy, friendly

CS
Claudio S.
San Antonio, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Great costumer service
Gonzo os the best advisor,. He is always very professional. His skill at costumer service is amazing.

SW
Stephen W.
Fair Oaks Ranch, TX
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019 Category: Service
Warranty repair and oil change
Met expectations

LA
Lynn A.
Lytle, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Excellent service department
I’ve been bringing my 3 Tucsons to Red McCombs Hyundai for years because they are thorough, polite, and I am comfortable that they are really taking care of the vehicle. The service is always very reasonably priced, which is rarely the case when talking about the “dealer”. I highly recommend the service dept and even more so Ruben - he’s always been fantastic, always polite, friendly, and when I wait at the dealer, he tells me what’s going on as the service is being done, and they are very fast. Usually less than an hour wait. He’s really the reason I bought my 3rd Tucson from them (and the vehicles are reliable).
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/23/2019

Thank you very much and have a great weekend!!!


Verified Customer
San Antonio, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/20/2019 Category: Service
Could have better communication skills and know about their product.
They almost made me pay for something warranty covered. The staff came off as slightly unpleasant and unprofessional.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/21/2019

Thank you, however this is a slanderous and non-contextual allegation.


AK
Anna K.
San Antonio, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Service
Service personnel are gracious, hospitable, organized, and helpful.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/20/2019

THANK YOU FOR THE GREAT REVIEW.


MM
Morris M.
San Antonio, TX
2013 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Service rep Reuben is very good.
My only wish is that Hyundai still sold the Equus model which is now the Genesis EQ. I love the body style much better than the Genesis 70.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/20/2019

THANK YOU FOR THE GREAT REVIEW.


KB
Kim B.
Kerrville, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Eddie is the best!
This Hyundai always takes very good care of my car!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/20/2019

THANK YOU FOR THE GREAT REVIEW.


Verified Customer
Helotes, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
LOF
On time service!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/20/2019

THANK YOU FOR THE GREAT REVIEW.


DB
Don B.
Boerne, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Hyundai recall fix
Took car in at prearranged appointment time. Was told it would take 2-3 hrs. Car was fixed and ready within the prescribed time. The waiting room is comfortable & customer friendly. Staff very courteous.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/20/2019

THANK YOU FOR THE GREAT REVIEW.


AR
Alice R.
San Antonio, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Speedy service
Speedy service for my oil change today
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/20/2019

THANK YOU FOR THE GREAT REVIEW.


JP
Jacquelynn P.
San Antonio, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Provided coupon
Oil change was done in a timely manner.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/19/2019

Thank you for the great review.


Verified Customer
San Antonio, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Service
I had no appointment but came in for an oil change. They took me right in and I was out of there in 45 minutes.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/18/2019

THANK YOU FOR THE GREAT REVIEW.


BD
Bobby D.
San Antonio, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Quick and accurate service
My daughter was home from college for Spring Break. Gonzo took awesome care of us.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/16/2019

THANK YOU FOR THE GREAT REVIEW.


VL
Virginia L.
San Antonio, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
My Experience
Kind and Very Curtious The Type That makes you feel like Family
Thank You
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/16/2019

THANK YOU FOR THE GREAT REVIEW.


AP
Abraham P.
San Antonio, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Excellent customer service.
Red McCombs Hyundai NW has always been courteous and efficient in servicing my Hyundai vehicles.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/16/2019

THANK YOU FOR THE GREAT REVIEW.


VJ
Vicki J.
Boerne, TX
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great Service
Took my car in for warranty repair. They were prompt, courteous, and professional. I wish I had their names — everyone I encountered deserves a 5-Star rating.
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/16/2019

THANK YOU FOR THE GREAT REVIEW.


PG
Patricia G.
San Antonio, TX
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Excellent Service!!!!
Staff is always very professional and compassionate about my concerns. Very knowledgeable. Service and customer satisfaction driven. Aim to please in every way!
PATRICK S., Service Director from Red Mccombs Hyundai Northwest responded on 03/16/2019

THANK YOU FOR THE GREAT REVIEW.