Business Solutions

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Reed Hyundai

Average Score
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(16 Reviews)
38
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
5.0
ReScore Average
38
Net Promoter Score ®

Business Details

About

Reed Hyundai is conveniently located in Merriam, KS. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Reed Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(913) 642-9600

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
7050 W. Frontage Road Merriam, KS 66203
Service Department's Reviews
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(16 Reviews)

BW
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Bruce W.
Kansas City, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2022
8
Category: Service
Quick Save
I arrived at the service department for maintenance on my Genesis and was expecting a loaner car as promised when the appointment was made. I was told there was no loaner available due to an error in communication between Reed employees. I had a very important appointment and now no means to get there except cancel the appointment on my vehicle. Then a Reed employee named Angela took charge and spoke to all parties involved and management to get me a loaner to turn around a disastrous incident and renewed my faith in customer service at Reed Hyundai/Genesis. Angela you are truly an angel to the rescue.
TYLER B. from Reed Hyundai responded on 03/30/2022

We are glad that Angie was able to take care of you and apologize for the inconvenience of our error. Have a great day!

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