Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,449 Reviews)

98% Would Recommend
Latest Review 21 days ago

Reviews


AP
Aleksey P.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2021 Category: Collision
Aleksey said the business did really good repair work.

RC
Ronaldo C.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2021 Category: Collision
Ronaldo said he had a good experience but the facility does not do virtual estimates between them and the insurance for the process to be faster. His vehicle was there 2 or 3 weeks for a simply repair.

RG
Robert G.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021 Category: Collision
Robert said they were super friendly and they did a great job.

KK
Ken K.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2021 Category: Collision
Ken said that they have great customer service. The guy who helped him, walked him through each step of the way. He explained the process before beginning. Overall, everything went smoothly, better than he expected.

TP
Tony P.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2021 Category: Collision
Tony said the communication was lacking a bit, but he liked them and he absolutely recommended them.

PF
Patty F.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/08/2021 Category: Collision
Patty said she was very impressed but the business took a long time to get the vehicle back. She was satisfied with the repair, but now it's making a funny creaking noise in the back of her vehicle where the staff fixed it. It ended up taking 5 weeks due to parts delay. Otherwise, she loved the place, the staff and their customer service.

DL
Deborah L.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2021 Category: Collision
Deborah said they were great, done when they said theyd be, the repair looks perfect and they kept in contact with great communication.

KC
Kirk C.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021 Category: Collision
Kirk said that his vehicle is running pretty good.

JD
Jason D.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/27/2020 Category: Collision
Jason said it took a really long time to get the vehicle back, due to insurance and parts delay. He would appreciate being updated more often on how things are going. He has used this business before and would go back.

CH
Carmen H.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020 Category: Collision
Carmen said she had a great experience every time. She chose them because she worked for them previously.

HF
Heather F.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
Accident
#1 customer service! There adjusters worked directly with my insurance company to get her fixed. When we picked her up there was a vibration in the front end.. they had me bring her back no questions asked and fixed the issue two new fans although it was just one part...I would recommend 100%!

SS
Steven S.
Renton, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/06/2020
Lifetime warranty
I have had numerous repairs done and was satisfied until I noticed the paint did not match after the last repair this was 3rd paint repair on this vehicle when I checked on lifetime warranty I was rudely dismissed it really lowered my expectations of their customer service I will never go back.

DC
Dahlin C.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020 Category: Collision
Dahlin said the employees did a really good job on his vehicle. The price was marked down from the main business. The employees cleaned up his vehicle inside and out.

TW
Trisha W.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020 Category: Collision
Trisha said that the place did a good job and had good customer service.

RR
Rebecca R.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020 Category: Collision
Rebecca said the repairs were timely, thorough and the employees even washed their vehicle. They were certified by Subaru. She was not kept adequately informed during the repair process.

Displaying 1 Review