ReScore Reviews™ (5)
I’ve been going having my vehicles serviced there for several years and we are on a first name basis.
They are now taking care of my children’s vehicles.
MS. BURNETT, we couldnt get your size tire for you Mercedes till the next day. I don't think that's cause for a bad review and saying we wouldn't help you.
Emily, sorry you feel like you were taken advantage of or mistreated. When a customer comes in for an oil change, our oil technician checks the mileage and makes suggestions per the manufacturer scheduled maintenance. Unfortunately I have noticed in the past it still lists p/s flush on the vehicles that have the optional electric steering. If you would have brought the vehicle back for something it doesn't need or have we would definetely not perform the work which has happened before and we let the customer know their vehicle isn't equipted with it. Again I am sorry you felt this way and will address the over sight on the tire pressure. Please call with any concerns. Thank you, Bob 410-757-1454
MR Carroll, your car takes full synthetic oil. Cars that take regular oil cost $35 to $45. Your car calls for synthetic only. Oil prices went up every month last year. We charge what we pay for the supplies. You are more than welcome to purchase your own oil and filter and we can change it for $25. A year ago your oil change was $75. Saturday you paid $82.32. Unfortunately the price has gone up. You can call me with any other questions at 410-757-1454. Thank you, Bob