Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1251 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5rating 3.2rating 3.2
Original
Overall Rating 1.4/5rating 1.4rating 1.4rating 1.4rating 1.4
95% Would Recommend
Latest Review 5 days ago

Reviews


PB
Paul B.
Arnold, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Paul said the employees were good. They took care of his vehicle. They provided reasonable service.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE/STACEY P.
Annapolis, MD
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019
The pricing is much better than the dealership here and the warranty is okay also.
I went to have my brakes looked at. The rear brakes drums and rotors were replaced but I started losing brake fluid after the repair. It seems that a brake line was not attached properly so Aaron fixed this for me and all is fine now.

CM
Cule M.
Stevensville, MD
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Cule said the service the business provided was good, and the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

PS
PATRICK S.
Annapolis, MD
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
Good work and quick turn around.
Good work and quick turn around.

Verified Customer
Stevensville, MD
Toyota Sienna
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/25/2019
Expensive oil change, very long wait
My wait was well over an hour and I was quoted for a $75 oil change (which I already thought was expensive) then after waiting about an hour and a half, I was told it would be more- $95, and that was WITH a $10 discount for waiting so long. I’m no math genius, but that doesn’t make much sense. I just wanted to get out of there so I didn’t fuss. But, I wasn’t thrilled at all!

RM
ROHAN M.
Baltimore, MD
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Service was great
I took my car here because my normal mechanic was busy. Aaron's advice was accurate, unfortunately at the time I decided to take my car elsewhere. I ended up doing what he suggested, and now my breaks are definitely working as well as they should. Thanks for the help!

Verified Customer
Annapolis, MD
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019
No upsell!
I really appreciated the quick turn around on plugging the hole In my flat tire. I fully expected to be told that the whole tire needed to be replaced and that I really should buy a pair. It was such a nice surprise to have the existing tire not only fixed, but fixed so quickly that the bill was far less than I feared.

LB
Lindsay B.
Stevensville, MD
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Lindsay said the employees were very nice.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Annapolis, MD
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
John said he has been a customer of the business for years and the service went as expected.
This review was collected via phone interview by Customer Research Inc.

JO
Joel O.
Annapolis, MD
Subaru Legacy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2019 Category: Service
Joel said when he was driving home, he noticed that the staff left his hood unlatched after the service.
This review was collected via phone interview by Customer Research Inc.

RF
RITA F.
Annapolis, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
35000 mile service
I Brought my RAV 4 in for 35,000 mile service yesterday. The service person had it finished in less than one hour because I decided to wait for it.
I will be returning again for the next scheduled service.
Thanks
Rita Ferry

RS
Richard S.
Centreville, MD
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2019 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SG
Sergio G.
Annapolis, MD
Audi A5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Sergio said the business does a great job. There are never any hassles and they just do the work.
This review was collected via phone interview by Customer Research Inc.

RS
ROBERT/LISA S.
Grasonville, MD
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Honest, fast, service
Fast friendly clean service, fare market rates and always willing to work with your budget needs.
I’ve been going having my vehicles serviced there for several years and we are on a first name basis.
They are now taking care of my children’s vehicles.

Verified Customer
Rockville, MD
Ford C-Max Energi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Service
The only place I will go to.Great customer service and won't overcharge . I'm always in and out fast service.

CK
CEDRIC/BRIDGETTE K.
Annapolis, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019
Quick and quality service!
I was pleasantly surprised how we were able to get a quick service oil change on a Saturday! Thanks!

MP
MIKE/STACEY P.
Annapolis, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019
We dealt with Bob and he treated us great.
My car has 170 thousand miles on it and it still runs great. They changed the oil and rotated the tires as requested and we are very happy with the work.

JS
John S.
Annapolis, MD
Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
John said the staff was helpful. They fit him right in and followed through on how long they said the service would take.
This review was collected via phone interview by Customer Research Inc.

JE
Jason E.
Annapolis, MD
Nissan NV200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Jason said plugging the tire went fine.
This review was collected via phone interview by Customer Research Inc.

JB
JEN B.
Annapolis, MD
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Excellent Service as Always
Revell Service Center is always fast, professional, and reasonably priced. I had an oil change and two lights (blinker and running late) replaced and the cost was a lot less than I was expecting - and this was all done in 30 minutes with me being a "walk-in" with no appointment. I have been going to them for years and will continue to do so.