ReScore Reviews™ (5)
Mr. Tire on defense hwy. Annapolis Md. did my front end alignment for 89.00.
I have spent over a thousand dollars wirh Revells working on my vehicles but will never go there again. There prices exceed the dealer cost.
However, this trip, I went in for oil change and tire rotation. After, they said my rear shocks were leaking, a caliper was frozen and I needed rear brakes (no probs driving it). Weird.... so I left and decided to take it to my regular mechanic. Nothing was wrong, my breaks were good and shocks were dry. Dunno what to say, I'm a bit disappointed that they would tell me I needed work done when in fact i didnt..... ?♂️
MS. BURNETT, we couldnt get your size tire for you Mercedes till the next day. I don't think that's cause for a bad review and saying we wouldn't help you.
Emily, sorry you feel like you were taken advantage of or mistreated. When a customer comes in for an oil change, our oil technician checks the mileage and makes suggestions per the manufacturer scheduled maintenance. Unfortunately I have noticed in the past it still lists p/s flush on the vehicles that have the optional electric steering. If you would have brought the vehicle back for something it doesn't need or have we would definetely not perform the work which has happened before and we let the customer know their vehicle isn't equipted with it. Again I am sorry you felt this way and will address the over sight on the tire pressure. Please call with any concerns. Thank you, Bob 410-757-1454
Sorry you feel this way Jason. Unfortunately Oil price has increased every month since January this year due to epa regulations on the oil companies. All shops have increased their oil change prices. We still lose $ on every oil change to keep our customers in mind as we always have. The good side is we are still less than all our competitors. thank you, Bob
Ms. Sarracco, we clearly informed you the car was riding on the cords and that the car was unsafe to drive as clearly stated on your reciept. You told both Sean and I you knew about the tires needing to be replaced. I am not sure how much more I need to express when I tell you its unsafe to drive and putting it on your reciept. Sorry you misunderstood the three times we told you it needed tires. I am sorry you wouldn't recommend us in the future but I can't tie customers down and make them fix their car.
Mr. Fox, certaintly sorry this happened. This very easily could have been a typo from the oil change bay. If you had brought it to my attention I could have easily looked at your history and changed the quantity. I will definately refund you the quart of oil on your next oil change. You also just remind us on your next visit. Thank you, Bob