Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1188 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5rating 3.2rating 3.2
Original
Overall Rating 1.4/5rating 1.4rating 1.4rating 1.4rating 1.4
96% Would Recommend
Latest Review 9 days ago

Reviews


RR
RICHARD R.
Stevensville, MD
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Friendly quick service for a fair price.
Convenient quick and trustworthy. Fair pricing and an involved explanation.

CN
Carrie N.
Maryland
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Carrie said the service was fine, she liked the mechanic, but he wanted to do some things that were already done and that weren't necessary,
This review was collected via phone interview by Customer Research Inc.

RS
Rebecca S.
Arnold, MD
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Rebecca said that she was grateful for the services performed on her vehicle, but it took four hours for a basic fix to be completed.
This review was collected via phone interview by Customer Research Inc.

GF
GALE F.
Annapolis, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
Excellent and friendly service
Excellent service. Very friendly and accommodating.

Verified Customer
Annapolis, MD
Chevrolet Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
delivered as promised
My car was serviced and checked over in a reasonable amount of time. Procedures and services were explained so that I could understand them easily. I appreciate this approach to car service. Many Thanks.

RN
Rod N.
Maryland
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Rod said that the place did really well, they were helpful, and their estimate was right on. They didn't push work on him.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE/STACEY P.
Annapolis, MD
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018
They diagnosed and repaired my problem very quickly.
Bob, the manager, rode with me and told me what he thought the problem was. They repaired it the next morning and the issue was gone. This repair shop is excellent !!!

JK
John K.
Cordova, MD
Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
John said every thing went fine at this business. The price ,the service and the courtesy were good.
This review was collected via phone interview by Customer Research Inc.

JW
Jill W.
Annapolis, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Spoke with Jill's husband. He said this business has always been good to them.
This review was collected via phone interview by Customer Research Inc.

DC
dusty C.
Arnold, MD
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Dusty said the business has really good service, the staff knows what they are doing and they are fantastic.
This review was collected via phone interview by Customer Research Inc.

MN
Matthew N.
Arnold, MD
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Matthew said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Arnold, MD
Honda Ridgeline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Robert said the service at this business was quick. They were reasonable and took care of him immediately.
This review was collected via phone interview by Customer Research Inc.

ML
Miles L.
Annapolis, MD
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Miles said his vehicle is having tire pressures issues. The gauges are going off and they don't think its their fault.
This review was collected via phone interview by Customer Research Inc.

MB
Mark B.
Annapolis, MD
Pontiac G5
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/03/2018 Category: Service
Mark said the service at this business took too long. They charged the same amount as Jiffy Lube but did not offer the same amount of service. They changed the oil and filter but did not clean the windows or the inside of his vehicle. They were friendly. He would not recommend them for service based on the issues stated.
This review was collected via phone interview by Customer Research Inc.

CM
Craig M.
Edgewater, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Craig said they are kind and the service was quick..
This review was collected via phone interview by Customer Research Inc.

NC
NICK C.
Annapolis, MD
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Prompt , expert service
Excellent friendly people

GZ
GARY Z.
Easton, MD
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
Old school service.
I always arrive without an appointment and you folks fit me in. I moved to the Eastern Shore 5 years ago, but continue to get my vehicles serviced at Revell, due to the dedication and friendly atmosphere. Bob is a great representation of Team Revell.

KT
Kelly T.
District Heights, MD
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Kelly said the employees provided excellent customer service. They provided clean service. They completed the service quickly.
This review was collected via phone interview by Customer Research Inc.

TF
Tammy F.
Chesapeake, VA
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Tammy said the business did a great job. The mechanic was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

JO
Joel O.
Annapolis, MD
Subaru Legacy
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Joel said, his vehicle was not done when promised, he had to wait until Monday to pick it up.
This review was collected via phone interview by Customer Research Inc.