Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1224 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5rating 3.2rating 3.2
Original
Overall Rating 1.4/5rating 1.4rating 1.4rating 1.4rating 1.4
96% Would Recommend
Latest Review 5 days ago

Reviews


TR
TONY R.
Annapolis, MD
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Oil Change and Filter
Work was done as soon as I got there. In and out in 30 mins. Great work.

SW
SHAWN/CYNTHIA W.
Annapolis, MD
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019
5 Stars!
A+ Service. Trustworthy and highly recommended.

SZ
Steven Z.
Annapolis, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Steven said Bob provided excellent service.
This review was collected via phone interview by Customer Research Inc.

CW
CHRIS W.
Annapolis, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Very satisfied
Thorough service, friendly staff, fast service. I have confidence in them. Nice hot cocoa.

Verified Customer
Annapolis, MD
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/06/2019
Too expensive
Oil changes are too expensive now. $30 to $40 is more reasonable, not $87.
TODD N. from Revell Service Center responded on 01/07/2019

MR Carroll, your car takes full synthetic oil. Cars that take regular oil cost $35 to $45. Your car calls for synthetic only. Oil prices went up every month last year. We charge what we pay for the supplies. You are more than welcome to purchase your own oil and filter and we can change it for $25. A year ago your oil change was $75. Saturday you paid $82.32.  Unfortunately the price has gone up. You can call me with any other questions at 410-757-1454. Thank you, Bob


JS
JOHN S.
Chester, MD
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2018
Paperboy
Their service is great, their wiper blades are not. But they did replace the front blades in three hours.

NC
NICK C.
Annapolis, MD
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Always accommodating
Bob always remembers me and my car's history. He explains the service needed clearly.

KC
KAREN C.
Annapolis, MD
Subaru Impreza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2018
Friendly and professional
They don’t try to upsell you with unnecessary repairs
TODD N. from Revell Service Center responded on 12/17/2018

Thank you Ms. Custer for business


DP
DONNA P.
Arnold, MD
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018
Excellent Work on vehicle
The prices I receive for services are overpriced no comparison to other autocare shops. The dealership has quoted me an estimate much lower than Revells. Though the owner has reduced charges in some cases. Revells does very good work, they have very skilled mechanics.

LJ
Lisa J.
Arnold, MD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Lisa said that the place took care of her needs in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

AC
Alex C.
Annapolis, MD
Toyota Matrix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Alex said the pricing is not clear up front at the business.
This review was collected via phone interview by Customer Research Inc.

BR
BIRUTA R.
Annapolis, MD
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Oil Change
I was able to get off work early on Friday, I stopped by, and Mr. Bob said he could get my car serviced in 20 minutes, it was less than that! The price was comparable to chain stores, and the friendship of the staff was wonderful. Happy Belated Birthday to Mr. Bob!

JB
James B.
Annapolis, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
James said the business is the best. His daughter has been bringing several vehicles here, and she was the one to recommend it to him.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Annapolis, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Tire Repair
In and out in 15 minutes. Yee haa.

Verified Customer
Annapolis, MD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Professional and timely service
Great folks, fair prices and always professional

SG
SCOTT G.
Annapolis, MD
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Tire Replacement
Very professional and experienced staff, and convenient.

FH
FRED H.
Annapolis, MD
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Revell service center provides excellent car care service.
Revell service center provides excellent car care service, I wish I had discovered them thirty years ago, We've been with them for ten years after some ups and downs with other providers.

JC
John C.
Annapolis, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Spoke with Teri. She said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

TL
Tim L.
Annapolis, MD
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Tim said the business did a great job, the price was good, and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Annapolis, MD
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
John said the business does honest work, quickly.
This review was collected via phone interview by Customer Research Inc.