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Ric Henry's Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(717 Reviews)
88

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

Visit Ric Henry's Auto Service for your car services and auto repair need. We have served the San Angelo community since 1992, and take pride in offering it the highest trained technicians and mechanics. We keep our shop stocked with the most important fluids and parts, so most repairs and services can be completed within one day. Visit Ric Henry's Auto Service for your car services and auto repair need. We have served the San Angelo community since 1992, and take pride in offering it the highest trained technicians and mechanics. We keep our shop stocked with the most important fluids and parts, so most repairs and services can be completed within one day.

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(325) 653-3583

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
204 W. Washington Drive San Angelo, TX 76903-6844
Ric Henry's Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(717 Reviews)

MS
gravatar
Michael S.
San Angelo, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/09/2026
0
Not a shop willing to diagnosis a problem.
I had a very disappointing experience with Ric Henry Auto. When I brought my vehicle in, I clearly explained all the diagnostics I had already performed myself — including the code my personal reader pulled and the compression test results. I came in specifically seeking further diagnosis to understand what was actually causing the code.

Instead, they simply hooked up their own code reader, told me the exact same code I had already reported to them, and then recommended a full engine replacement for around $15,000. I was charged $250 for information I had already provided when I walked in.

When I asked about deeper diagnostic work — the kind I believed the diagnostic fee was supposed to cover — I was told that would cost even more. I was under the impression that a diagnostic charge meant they would actually diagnose the problem, not just read a code and upsell a major repair.

I got a second opinion from a reputable local businessman who actually took the time to diagnose the real issue. He is repairing the problem for about $5,000 — far from the $15,000 engine replacement Ric Henry Auto claimed was necessary.

Based on my experience, I strongly recommend getting a second opinion before agreeing to any work here.
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