business image

Rick Case Hyundai Duluth

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,841 Reviews)
71

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
160
Total ReScores
4.7
ReScore Average
71
Net Promoter Score ®

Business Details

About

Rick Case Hyundai is located in Duluth, GA, just outside of Atlanta. We are staffed with expert service technicians who provide quality Hyundai repair and maintenance. Rick Case Hyundai is located in Duluth, GA, just outside of Atlanta. We are staffed with expert service technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(770) 476-2800

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3190 Satellite Blvd Duluth, GA 30096
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,841 Reviews)

VJ
gravatar
Velma J.
Lawrenceville, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/20/2025
1
Category: Service
Service
Had my Engine replaced on a recall. After keeping it for 3 month After 2 weeks I called because my car was shaking and the engine light was on.I brought it in and it sit there all day from a 9:30am appt. When I called they hadn't looked at it. Never tried to give me any explanation why they never got to it. Scheduled again they told me they didn't have it on the schedule. My experience to get this problem fix or just tell me what is wrong. . Has really made me unhappy. What and who do you talk to. So Rick case of Duluth I would never recommend for service. Even though the service manager tries to give good service. It the mechanic and that department is the problem.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.