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Rick Case Hyundai Duluth

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,838 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
160
Total ReScores
4.7
ReScore Average
73
Net Promoter Score ®

Business Details

About

Rick Case Hyundai is located in Duluth, GA, just outside of Atlanta. We are staffed with expert service technicians who provide quality Hyundai repair and maintenance. Rick Case Hyundai is located in Duluth, GA, just outside of Atlanta. We are staffed with expert service technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(770) 476-2800

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
3190 Satellite Blvd Duluth, GA 30096
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,838 Reviews)

FM
gravatar
Francis M.
Denver, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/26/2023
0
Category: Service
Bad service dept. They botched a simple oil change then tried to not pay for the repair
They deserve no stars. In short, they botched a simple oil change and then tried to cheat so they would not have to pay for the fix.
Here is the story... I went in for a simple oil change under warranty. Two days later I realized that the oil filter was leaking. I took it back in for them to fix their error. They did the repair, but charged it against my warranty so that the next time I went in for my oil change I was told it had already been done. Rick Case had charge the Fix of their error against one my free oil changes.
After repeated calls and emails to set things right with no response I contacted Hyundai Corporate customer service and only then was my problem resolved.
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