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Rick Case Hyundai Fort Lauderdale

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7,669 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
602
Total ReScores
4.7
ReScore Average
73
Net Promoter Score ®

Business Details

About

Rick Case Hyundai is conveniently located in Plantation, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Rick Case Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Rick Case Hyundai is conveniently located in Plantation, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Rick Case Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(954) 581-5885

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
11:00 AM - 4:00 PM
* Eastern Time (US & Canada)
925 North State Road 7 Plantation, FL 33317
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7,669 Reviews)

Verified Customer
Fort Lauderdale, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/04/2016
verified customer Verified Customer
Category: Service
overpriced
Needed to have windshield sprayers unclogged. Should have been under warranty but instead charged $60 plus another $10 for shop rags. Took them 10 minutes to correct. Hyundai inc said it is at discretion of dealer to cover it or not.
Not Recommended
COLIN L. from Rick Case Hyundai Fort Lauderdale responded on 05/04/2016 07:40 AM

Thank you for taking the time to respond to our survey. We appreciate you using our service department and look forward to serving you in the future. I can tell you for sure that whoever at Hyundai told you that warranty decisions are discresionary is totaly misinforming you and I have forwarded yoour comments to Hyundai management to counsel with that employee as warranty decisons are made by Hyundai and not dealership personel. If we could have submitted a claim and be paid from Hyundai we would have gone that route, however Hyundai only covers adjustment for 12 month and unfortunately your vehicle is well past that period.We would like to apologize to you for not fully meeting your expectation and hope that on your next visit we could earn a “five star” rating.

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