Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

639 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


FN
Fanny N.
Granada Hills, CA
Chevrolet HHR
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06/19/2018 Category: Service
Fanny said she always gets really good service at this business. The staff is very professional and courteous.
This review was collected via phone interview by Customer Research Inc.

MV
Marcus V.
Santa Clarita, CA
Ford Fusion
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06/18/2018 Category: Service
Marcus said they get him in and out easily.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
Granada Hills, CA
Chevrolet Astro Cargo Van
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Greg said he appreciates the excellent service and the quality of the repairs performed.
This review was collected via phone interview by Customer Research Inc.

LH
Lauren H.
Santa Clarita, CA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Lauren said the business was quick and had excellent customer service.
This review was collected via phone interview by Customer Research Inc.

RS
Roger S.
Granada Hills, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Roger said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JF
Jason F.
Granada Hills, CA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jason said everything was great. There was one small problem that caused an extra day delay, but they took care of it.
This review was collected via phone interview by Customer Research Inc.

KB
Kurtis B.
Granada Hills, CA
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Kurtis said he had an amazing time and it was great.
This review was collected via phone interview by Customer Research Inc.

PG
PAUL G.
Granada Hills, CA
Lexus ES
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Honest and trustworthy owners...easy to deal with.
Rick and Tim are straight shooters and very knowledgeable. Reasonable pricing helps too!

MV
Marti V.
Granada Hills, CA
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Marti said they are amazing and really good. They are thorough and honest. She appreciates and trusts them.
This review was collected via phone interview by Customer Research Inc.

DW
Daniel W.
Canyon Country, CA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Daniel said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Jorge C.
Granada Hills, CA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Jorge said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Northridge, CA
Jaguar S-TYPE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Great Service
I was able to make a last minute Friday afternoon appointment for an oil change. The prices are very affordable and the service is always friendly.

SC
Stan C.
Granada Hills, CA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Stan said the employees provided excellent service. They were nice and honest.
This review was collected via phone interview by Customer Research Inc.

AB
ALAN B.
Granada Hills, CA
Subaru Baja
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04/24/2018
Excellent service fair price
Recent service for A/C on my 2003 Subaru resulted in the discovery other potential problems. Notified me, explained clearly the issues and changes to cost.
Have been going to Ricks for at least 25years. They've always been thorough and fair. (Oh yeah, It's very cold in my car now.

RM
Rick M.
Granada Hills, CA
Honda CR-V
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04/24/2018 Category: Service
Rick said this business was honest and efficient.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Granada Hills, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Daniel said the business owner was honest and gave him no problems.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Granada Hills, CA
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2018
Ford Fix
Rick's Automotive took care of an issue my car was having and they did so in a very timely manner. They were very kind, thorough and informative. Rick, the owner, took the time to explain all matters to me and was nice enough to give me a ride to and from home. Their facility is also extremely clean. They also offer an online service history so that one can easily check on the history of any work one's vehicle has had and when scheduled automotive checks are due. I would recommend them if one wasn't overly concerned with pricing.

My only discomforting point was price. Analysis and repair tends to add up. Oh, their Website says that they wash every car upon repair completion, but that didn't happen. Perhaps they've changed that policy and haven't updated their Website.

SN
SANDY N.
Granada Hills, CA
Oldsmobile Cutlass
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04/06/2018
Great customer service, explains everything they are going to do, in language you understand. .
Clean work area, polite and great customer service. Car is done and all work is complete and on time. But the customer service is the best I have experienced anywhere.

AP
Andy P.
Northridge, CA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Service
Andy said he was very happy with the service the staff provided. There weren't any issues afterwards.
This review was collected via phone interview by Customer Research Inc.

GN
GINGER N.
Granada Hills, CA
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Best Service in Town!
Love taking my car in for service! This was my second visit to Rick's Automotive, and I will not take my car anywhere else! Clean, friendly, and accomodating! Great service, great prices!