Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

688 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


GC
Glenn C.
Granada Hills, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Spoke with Susan. She said the staff was very courteous, timely, friendly and nice.
This review was collected via phone interview by Customer Research Inc.

WL
WADE L.
Granada Hills, CA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Highly Recommend!
I used Rick's about 5 years ago when I had an older model vehicle and received great service. After purchasing a used vehicle and needing to have it serviced, I checked around and found that Rick's prices were better than others, especially the dealership where I bout the vehicle.

I've found everyone at Rick's is friendly and personable and their service is still also outstanding. Another plus for me is that their shop is clean. And, if you are going to wait, It doesn't hurt that they are within a short walk to a fast-food and a coffee shop.

JS
Judy S.
Granada Hills, CA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Judy said she likes this business and the staff does excellent work.
This review was collected via phone interview by Customer Research Inc.

CS
CASEY S.
Northridge, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Excellent Service!
They went out of their way to help me out and to get my car back to me on the same day that I brought it in! They were very thorough in explaining their findings and had my car ready at 5:00 as promised!

PR
PATTY R.
Granada Hills, CA
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Honest knowledgeable service
You can trust Rick’s Automotive to service your hybrid without recommending unnecessary repairs and services. Support our local businesses.

Verified Customer
Granada Hills, CA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018
Great service
Clean shop. Great people and efficient. I totally can trust the service that I get here. It’s great to have my mechanic shop close to me.

KA
KARRIE A.
Northridge, CA
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Jaguar Service
I brought my car in for service and was very pleased with the work that was performed on my vehicle.

PH
Patricia H.
Granada Hills, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Patricia said the business treats her very well. She thinks they are the greatest.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Granada Hills, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
James said that they did everything that he wanted them to do. They are nice and did a good job. However, they are pretty pricey.
This review was collected via phone interview by Customer Research Inc.

MS
MEGHAN S.
Granada Hills, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Excellent service!
It's always a pleasure coming here. Thank you!

BG
BEVERLY G.
Granada Hills, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Knowledgable and thoughtful
Rick's Automotive has been our "go to" place for our car maintenance and service for the past 25 years--every since our neighbor recommended them. They'll go the extra mile when needed; e.g. they replaced my overhead light at no charge in addition to just doing a routine oil change, etc. Just real good guys who want to give you good service and keep you happy. And they're successful!

PL
Paul L.
Granada Hills, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Paul said everything was fine.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chatsworth, CA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/25/2018
Maintenance
Always enjoy the service provided by Rick’s Automotive.

TH
Troy H.
Newhall, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Troy said the service was quick and the staff was honest and friendly.
This review was collected via phone interview by Customer Research Inc.

HM
Hilda M.
Granada Hills, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Spoke with Hilda's husband. He said the staff did what they said, explained the details well, and were on time.
This review was collected via phone interview by Customer Research Inc.

KN
KEVIN N.
Northridge, CA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Oil change, in & out, easy squeezy
I'm a regular customer, needed an oil change and a quick "once-over" before heading on a road trip. Made an appointment that morning, arrived that afternoon, was done in 45 minutes, no fuss, no muss. The team at Rick's is great, they only recommend work to be done that needs to be done, they don't try to sell you on something you don't need. I trust them 100%.

BN
Barbara N.
Northridge, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Barbara said she is very satisfied with the service. She stated that the staff were helpful and she liked how they presented the information to her about what needed to be done to her vehicle.
This review was collected via phone interview by Customer Research Inc.

LK
LEE K.
Canoga Park, CA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Great service
Rick and Tim were responsive to my need to have the vehicle repaired as quickly as possible. I was in and out in a single day. The vehicle now runs better than it has in years.

SB
Shura B.
Granada Hills, CA
Nissan Armada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke to Shura. She said they were personable and prompt and it was close by her house.
This review was collected via phone interview by Customer Research Inc.

NK
Neio K.
Granada Hills, CA
Hyundai Genesis
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/31/2018 Category: Service
Neio said the service was really expensive so he didn't have his vehicle fixed at this facility. He would not recommend this business because of the high prices.
This review was collected via phone interview by Customer Research Inc.

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