Rick's Automotive Inc.


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

597 Reviews

99% Would Recommend
Latest Review 25 days ago
Patricia H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patricia said this business was good.
Vehicle: Toyota Avalon
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Hilda M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Bruce. He said the staff were responsive and explained things clearly. The mechanic was responsible and completed the work when he said he was going to. He was very happy with the service.
Vehicle: Nissan Versa
Category: Service
Service Date: 11/13/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Ken B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Karen. She said they did a very good job.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/13/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Daniel L. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Daniel said he really appreciated their honesty. They did a good job.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 10/19/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Javiar T. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Javiar said the people were very quick, professional and very nice.
Vehicle: Scion xD
Category: Service
Service Date: 10/27/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
MARILYN E. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, helpful staff. The cleanest automotive garage I have ever seen."
Very efficient service! I feel lucky to have found such dependable service for my automobile!
Vehicle: Toyota Corolla
Service Date: 11/02/2017
Review Created: 11/03/2017 03:59 AM
MICHAEL R. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Great Staff!
Vehicle: Acura RDX
Service Date: 11/02/2017
Review Created: 11/02/2017 09:04 PM
BERT H. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and satisfied"
Tim Ricks son took care of my car problem and things could not have gone better. Part came in as promised, and quick and thorough repair. Exreamly satisfied.
Vehicle: Hyundai Sonata
Service Date: 11/01/2017
Review Created: 11/02/2017 03:42 PM
Carolyn L. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carolyn said the staff were very polite and the got everything done. They let her know about things that may need repairs in the future. They do a great job. Her vehicle is running well.
Vehicle: Audi A4
Category: Service
Service Date: 10/03/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Gayle F. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gayle said the workers were friendly and honest.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 09/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Andrew S. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrew said the staff at this business accommodated him. They applied a coupon he'd misplaced. He really appreciates it.
Vehicle: Ford Explorer
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
BOB M. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"speak english"
i need the information on car upholstery
Vehicle: Jeep Grand Cherokee
Service Date: 10/24/2017
Review Created: 10/26/2017 09:47 AM
ROSEMARY C. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service and integrity "
Always excellent service. Can be trusted to do work properly. Honest appraisal of what needs to be done. Have been going here for many years and always been satisfied.
Vehicle: Kia Soul
Service Date: 10/25/2017
Review Created: 10/25/2017 10:30 PM
Rick Mogab, O. at Rick's Automotive Inc. responded on 10/26/2017

Rosemary, thank you for trusting in us to perform the scheduled maintenance services on your vehicle.

Steven R. on 10/25/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Steven said Rick and Tim were up front. They were not the best, but they were very generous. He was disappointed when they came back with a dealership quote and insisted it was standard. They weren't willing to go the extra mile and he felt he didn't get the best treatment. It seemed as though his repair wasn't a job they wanted to take.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/11/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
CATHERINE O. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled Check up "
This is my second visit to Rick's. When I arrived for my appointment, I was greeted by name! The check in went quickly and easily. When we went to pick up my car, my husband asked Rick's son to check his tires (he thought a sensor may have gone bad). Rick's son took care of the problem and said it was an easy fix and did not charge us. It is apparent that Rick and his son and crew not only care about the service they provide but also have great pride in their shop. It is the cleanest automotive repair shop I have ever seen! So glad we found Rick's!
Vehicle: Lexus ES 350
Service Date: 10/19/2017
Review Created: 10/24/2017 08:15 AM
Josh P. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Josh said he was looking for a mechanic that was reliable and he found this business. They were speedy, honest and awesome. The service was easy and fast. They had him out in an hour and a half. The staff were really cool and they got rid of the sound his vehicle was making.
Vehicle: Toyota Yaris
Category: Service
Service Date: 10/13/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
GLENDA A. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful and good custormer service"
I rather go to Rick's than the Dealer that i have free service. I always get a good personal service.
Vehicle: Toyota Highlander
Service Date: 10/06/2017
Review Created: 10/11/2017 01:02 PM
Rick Mogab, O. at Rick's Automotive Inc. responded on 10/11/2017

Thanks Glenda!

PETER C. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Still the greatest!!"
Like how I'm treated and like how my car is treated.
Vehicle: Toyota RAV4
Service Date: 10/06/2017
Review Created: 10/09/2017 07:47 PM
PETER C. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great as always!"
Very comforting knowing there's someone I can trust to keep it running and well taken care of.
Vehicle: Toyota RAV4
Service Date: 10/04/2017
Review Created: 10/04/2017 09:18 PM
GWENN A. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy and always good work."
I've been taking my 17 year old car to Rick for the last, oh, 13 or so years. When I fell down on maintenance, his guidance helped me keep my car on the road until I could afford to do less critical work. He backs up his work with a warranty, which is not lip service, as I have had (infrequent) warranty work done in the past.
Vehicle: Saturn LS
Service Date: 10/02/2017
Review Created: 10/04/2017 08:56 AM
Displaying Review 1 - 20 of 597 in total