Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

699 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


PR
PATTY R.
Granada Hills, CA
Toyota Prius v
Verified Customer
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04/17/2019
Mechanics you can trust
Rick's does all the service on my PriusV because they are an owner operated business that cares about their clients and vehicles.

DS
Dwayne S.
Granada Hills, CA
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Dwayne said everything is working that he took it in for.
This review was collected via phone interview by Customer Research Inc.

KM
Kirk M.
Sun Valley, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Spoke with Rick. He said his vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

HM
Hilda M.
Granada Hills, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Spoke with Hilda's husband. He said the staff did everything they said they were going to do. They found the problem, provided good service, and were very personable. He suggested that they keep up the good work.
This review was collected via phone interview by Customer Research Inc.

SB
Shell B.
Aurora, CO
Toyota MR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Shell said they didn't fix the vehicle, but Rick is a very nice guy and he knows his stuff. Shell added he really appreciated Rick's efforts and his professionalism. He was very compassionate with him, and he is a good man.
This review was collected via phone interview by Customer Research Inc.

DA
Don A.
Simi Valley, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Don said he loves this place. It is incredible. They are sincere, honest, caring, have integrity and above all, they are trustworthy. He could not ask for more. He added his wife loves them, also.
This review was collected via phone interview by Customer Research Inc.

KM
Kenneth M.
Granada Hills, CA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Kenneth said he had no doubts about recommending this business.
This review was collected via phone interview by Customer Research Inc.

KA
KARRIE A.
Northridge, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Great Customer Service
My car has over 100,000 miles and Rick’s Automotive keeps it running like new.

SS
Steven S.
Northridge, CA
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2019 Category: Service
Steven said the business's staff had trouble finding the repair and it took a while, but they got it done.
This review was collected via phone interview by Customer Research Inc.

CP
CHARLES P.
Granada Hills, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Professional, reliable, clean and well managed.
I been going to Rick's for 20+ years. Have never been disappointed with service or repairs. I would recommend Rick's for any of your service needs.

AN
Alexander N.
Buena Park, CA
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Alexander said the business took care of him and he was having financial problems and the business was able to give him other opinions of things that could be cheaper.
This review was collected via phone interview by Customer Research Inc.

GC
Glenn C.
Granada Hills, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Spoke with Susan. She said the staff was very courteous, timely, friendly and nice.
This review was collected via phone interview by Customer Research Inc.

WL
WADE L.
Granada Hills, CA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Highly Recommend!
I used Rick's about 5 years ago when I had an older model vehicle and received great service. After purchasing a used vehicle and needing to have it serviced, I checked around and found that Rick's prices were better than others, especially the dealership where I bout the vehicle.

I've found everyone at Rick's is friendly and personable and their service is still also outstanding. Another plus for me is that their shop is clean. And, if you are going to wait, It doesn't hurt that they are within a short walk to a fast-food and a coffee shop.

JS
Judy S.
Granada Hills, CA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Judy said she likes this business and the staff does excellent work.
This review was collected via phone interview by Customer Research Inc.

CS
CASEY S.
Northridge, CA
Honda Civic
Verified Customer
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01/13/2019
Excellent Service!
They went out of their way to help me out and to get my car back to me on the same day that I brought it in! They were very thorough in explaining their findings and had my car ready at 5:00 as promised!

PR
PATTY R.
Granada Hills, CA
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Honest knowledgeable service
You can trust Rick’s Automotive to service your hybrid without recommending unnecessary repairs and services. Support our local businesses.

Verified Customer
Granada Hills, CA
Chevrolet HHR
Verified Customer
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12/24/2018
Great service
Clean shop. Great people and efficient. I totally can trust the service that I get here. It’s great to have my mechanic shop close to me.

KA
KARRIE A.
Northridge, CA
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Jaguar Service
I brought my car in for service and was very pleased with the work that was performed on my vehicle.

PH
Patricia H.
Granada Hills, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Patricia said the business treats her very well. She thinks they are the greatest.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Granada Hills, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
James said that they did everything that he wanted them to do. They are nice and did a good job. However, they are pretty pricey.
This review was collected via phone interview by Customer Research Inc.

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