Automotive Instincts


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

1218 Reviews

100% Would Recommend
Latest Review 3 days ago
RICHARD S. on 02/21/2018
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"Honesty"
This auto repair shop is the best.You get to talk to people who repair your car not a front man you find at the big dealers. The prices are good, the people you deal with are friendly, and if you wait while repairs are done the area is clean as is the restroom.
Vehicle: Honda Accord Coupe
Service Date: 02/20/2018
Review Created: 02/21/2018 07:08 AM
Steve S. at Automotive Instincts responded on 02/21/2018

Thank you Richard for the GREAT review! It means a lot to me!


All the Best,

Steve
Owner  818-349-5900
Tony D. on 02/21/2018
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Tony said the business had good service and finished on time.
Vehicle: Honda Civic
Category: Service
Service Date: 02/16/2018
Review Created: 02/21/2018
This review was collected via phone interview by Customer Research Inc.
Steve S. at Automotive Instincts responded on 02/22/2018

Thank you Tony!

Steve Summers

Owner  818-349-5900
ALYSSA F. on 02/20/2018
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"Always reliable "
Trustworthy and reliable people!
Vehicle: Acura TSX
Service Date: 02/19/2018
Review Created: 02/20/2018 09:44 PM
Steve S. at Automotive Instincts responded on 02/21/2018

Hi Alyssa,

Thank you for the Great Review! Really appreciate your kind words!


All the Best,

Steve Summers

Owner  818-349-5900
Sean C. on 02/20/2018
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Sean said this business really helped him with his problem. It was supposed to be a temporary fix but it is holding up pretty well. He appreciated the service.
Vehicle: Honda Civic
Category: Service
Service Date: 02/14/2018
Review Created: 02/20/2018
This review was collected via phone interview by Customer Research Inc.
Steve S. at Automotive Instincts responded on 02/21/2018

Thank you Sean for the Great review!

Steve Summers

Owner  818-349-5900
MIKE P. on 02/16/2018
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"The one and only"
This is the one and only repair center I’ll take my car. The integrity at this shop makes it a no-brainer. If you want it done right, on time, Automotive Instincts is the place.
Vehicle: Kia Soul
Service Date: 02/15/2018
Review Created: 02/16/2018 06:39 AM
Steve S. at Automotive Instincts responded on 02/16/2018

Thank you so much Mike!I really appreciate the Great review!

All the Best,

Steve
Owner  818-349-5900
Bruce H. on 02/16/2018
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Bruce said the service was good, he likes going to this business for service.
Vehicle: Acura TL
Category: Service
Service Date: 01/22/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Steve S. at Automotive Instincts responded on 02/19/2018

Thank you Bruce!

Steve Summers

Owner  818-349-5900
Muriel W. on 02/16/2018
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Muriel said everything worked out fine. She had no problems with this business.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/14/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
PETER L. on 02/14/2018
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"knowledge and fair price and competence"
Many years experience, they know and they care.
Vehicle: Honda Fit
Service Date: 02/14/2018
Review Created: 02/14/2018 08:10 PM
Steve S. at Automotive Instincts responded on 02/16/2018

Thank you so much Peter!


All the Best,

Steve

Owner  818-349-5900
Matthew H. on 02/12/2018
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Matthew said he would recommend this business for service.
Vehicle: Honda Accord
Category: Service
Service Date: 02/07/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Steve S. at Automotive Instincts responded on 02/12/2018

Thank you so much Matthew!

All the Best,

Steve Summers

Owner  818-349-5900
Bob O. on 02/10/2018
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Bob said the business has always been ready and willing to provide him with excellent service. The staff were very helpful and accommodating.
Vehicle: Honda Odyssey
Category: Service
Service Date: 02/05/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Steve S. at Automotive Instincts responded on 02/12/2018

Thank you so much Bob!

All the Best,

Steve Summers

Owner  818-349-5900
Ian D. on 02/09/2018
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Ian said he would recommend this business for service.
Vehicle: Acura Legend
Category: Service
Service Date: 01/23/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Steve S. at Automotive Instincts responded on 02/12/2018

Thanks Ian!

Steve Summers

Owner  818-349-5900
MARK M. on 02/06/2018
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"Great As Always"
What can I say, I've been bringing both of our cars here for 15+ years and am always treated well. I will continue to buy Japanese cars, just so that Automotive Instincts will service them. Highly recommended!
Vehicle: Honda Pilot
Service Date: 02/03/2018
Review Created: 02/06/2018 07:08 AM
Steve S. at Automotive Instincts responded on 02/06/2018

Thank you Mark! We Appreciate your Loyalty & your Trust in us!


All the Best,

Steve

Owner  818-349-5900
ROBERT Q. on 02/05/2018
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"Trustworthy"
This repair facility is honest competent and accountable. I trust Al and his crew to the point that even though years ago I moved some distance away the drive is worth it.
Vehicle: Nissan Sentra
Service Date: 02/05/2018
Review Created: 02/05/2018 09:17 PM
Steve S. at Automotive Instincts responded on 02/06/2018

Hi Robert,
Thank you for being such a loyal customer for so many years! We really appreciate that you would make the long drive to have us take car of your cars! It means alot to me!

All the Best,

Steve Summers

Owner  818-349-5900
Felix B. on 02/05/2018
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Felix said he had no problems with his vehicle after having it serviced and repaired by this business.
Vehicle: Toyota Venza
Category: Service
Service Date: 02/02/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
ARLENE F. on 02/03/2018
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"Outstanding service, outstanding people. "
I have been a customer with my little old Honda for many, many years. As well, as other cars. Would not go to anyone else.
Vehicle: Honda Accord
Service Date: 02/01/2018
Review Created: 02/03/2018 09:44 AM
Steve S. at Automotive Instincts responded on 02/06/2018

Thanks so much Arlene!! We really apperciate all the years you have been coming here!!

All the Best,

Steve Summers

Owner  818-349-5900
FRANK E. on 02/01/2018
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"Great service."
The service was completed within a comfortable time frame and transportation was provided each way as the vehicle was being serviced. The vehicle was returned in very clean condition after quite extensive service. Very pleased with entire experience. Thank You Automotive Instincts.
Vehicle: INFINITI QX80
Service Date: 01/30/2018
Review Created: 02/01/2018 07:27 PM
Steve S. at Automotive Instincts responded on 02/06/2018

Thank you Frank! Always a pleasure to see you & take care of your cars!

All the Best,

Steve Summers

Owner  818-349-5900
MIKE A. on 01/25/2018
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"Always fair, and trusted"
What can I say different than other reviews I have written in the past.
I forget how many years I have been coming back here, and I would not do that if I weren't totally satisfied.
In fact, I have recommend this please to other people, and will continue to do that.
Vehicle: Acura 2.2CL
Service Date: 01/25/2018
Review Created: 01/25/2018 08:05 PM
Steve S. at Automotive Instincts responded on 02/06/2018

Thank you so much Mike!! We really appreciate your business & all the people you have sent here!!

All the Best,

Steve
Owner  818-349-5900
CAROLYN C. on 01/24/2018
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"Trustworthy service!"
Honest, knowledgeable, courteous, reasonably-priced automobile mechanics are few and far between. I'm so glad to have found these qualities at AAA-approved Automotive Instincts! There are many shops closer to my home, but I've been going out of my way for more than two decades to take my vehicles here, confident that I can trust their recommendations and service. And the service advisors, Al and Edwin, with their delightful banter, make it a pleasure to wait when i bring my vehicle in for an oil change.
Vehicle: Honda Civic
Service Date: 01/17/2018
Review Created: 01/24/2018 10:33 AM
LARRY B. on 01/21/2018
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"Excellent job!!!"
The guys were great as always!
Vehicle: Lexus ES 350
Service Date: 01/02/2018
Review Created: 01/21/2018 09:16 PM
Steve S. at Automotive Instincts responded on 01/23/2018

Thank you so much Larry!

All the Best,

Steve Summers

Owner  818-349-5900
CARLA M. on 01/20/2018
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"Service on my Hilander"
I like that they know me and always keep me in the know. Work is always done on time .
Vehicle: Toyota Highlander
Service Date: 01/19/2018
Review Created: 01/20/2018 11:53 AM
Steve S. at Automotive Instincts responded on 01/23/2018

HI Carla,

 Thank you so much for your kind words! It means a lot to me and my entire staff!

  Sincerely,

             Steve

Owner  818-349-5900
Displaying Review 1 - 20 of 1218 in total