Los Angeles, CA
They are overcharging
I generally get good service and believe they are honest about what needs to be repaired, however, this time I got a quote of "$1083.32" for replacing my front struts. I checked the RepairPal website and the Fair Price Estimate was $553 to $718. I did not order the work done and mentioned this to them when I picked up the car. I also emailed a copy of the estimate and asked them to explain why their's is hundreds of dollars more but have not received an answer. This shop participates in the RepairPal website and agrees to abide by their estimates. I had the work done at another shop for around $700. I am very disappointed at their attempt to overcharge me and will not be returning.