Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

265 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


AJ
Adrian J.
Seattle, WA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2019 Category: Service
Adrian said that he loves the service, but he doesn't like having to leave his vehicle there all day. The service was good and he likes everything else about them.
This review was collected via phone interview by Customer Research Inc.

RM
Ricky M.
WA, WA
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Spoke with Kelton. He said they did a good job.
This review was collected via phone interview by Customer Research Inc.

NF
Norm F.
Seattle, WA
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Norm said the staff did a good job in a timely manner. The vehicle runs better.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Lynnwood, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2019
Easy fix for an easy on the wallet price
I would like to thank Mark and staff for the great service at the easy on the wallet pricing. These guys really seem to know their stuff.

CM
Colleen M.
Seattle, WA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Honest and timely service
My older car needed some leak proofing, and Rick's diagnosed the problem, and fixed it promptly without adding extra items. On budget and on time was appreciated.

JF
Jeanine F.
Seattle, WA
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Jeanine said the staff did what she wanted.
This review was collected via phone interview by Customer Research Inc.

TS
Ted S.
Seattle, WA
Toyota Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Ted said Rick does a great job. He also stated that he is very honest, upfront, timely and friendly.
This review was collected via phone interview by Customer Research Inc.

SO
STEVE O.
Seattle, WA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019
Great Service
As always great service.

SL
SAM L.
Seattle, WA
Honda Odyssey
Verified Customer
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04/13/2019
Honesty
Honesty

SW
Shawn W.
Kent, WA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
great
great

BP
Brian P.
Lynnwood, WA
INFINITI EX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
Friendly and thorough
My car experienced issues and I pulled in to their shop not knowing anything about them which can be scary. I was very pleased to get prompt attention and a diagnosis (bad radiator) within a couple hours. Parts had to be ordered and my car was done by noon the next day. Everything was explained to me along the way and they even reviewed other aspects of my car as an FYI (brake levels, fluids, etc.) They were upfront about what was good and what they recommend taking care of. I would definitely use them again and recommend them to friends.

BH
Bob H.
Seattle, WA
Subaru Outback
Verified Customer
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04/06/2019
Admirable and knowledgeable care
We had ordered the four tires on line and scheduled the appointment. We were out within an hour with four new Goodyear tires, balanced and with new valve stems. I am both pleased and impressed. Seven of my years with Goodyear were spent as a retail store manager. With that in mind let me say Ric's service was right on!

ZR
Zachary R.
Washington
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Zachary said the business has good customer service.
This review was collected via phone interview by Customer Research Inc.

JB
JASON B.
Bothell, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Mark, Troy, all of them.
Always excellent service provided by these guys!

JJ
John J.
Seattle, WA
Ram Pickup
Verified Customer
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03/21/2019
Dodge Ram 1500 Manifold Replacement
First time here and guys were super personable and felt they were honest in assessment and final repair.

WG
WENDY G.
Seattle, WA
Mazda Mazda2
Verified Customer
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03/14/2019
Your rapid help is much appreciated
I came in to Rick's Tire and Services the other day under time pressure, a flat tire, and anticipating a possible ocular surgery in three hours requiring four days of immobility after, but hoping to return to Vashon. Mark immediately attended to the flat, noticed the clunk when turning the wheel and that I was overdue for an oil change. I was relieved that I only had a vitreous detachment, requiring no surgery. By the time my eye appointment was over, the tire had been repaired, Troy had checked out the clunk, reassured us, and had changed the oil. I trusted whatever their verdict, secure in the knowledge of their honesty, but the cost of everything was under $150.

In this increasingly depersonalized world, its important to have the services of a good doctor, the availability of a good lawyer, and the services of honest, competent car mechanics. I've got the doctor and car mechanic part down thanks to Troy and Mark.
Barry G.

MW
Monesha W.
Seattle, WA
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Monesha said the business did great work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Seattle, WA
Honda CR-V
Verified Customer
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03/08/2019
Great service for years
I’ve been taking my car to Ricks for all my cars servicing for years. I hope they never leave the area. They are very reliable.

OE
Oliver E.
Seattle, WA
Chevrolet Astro Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Oliver said that the business is very affordable and his experiences with them have always been good.
This review was collected via phone interview by Customer Research Inc.

GB
GARY B.
Seattle, WA
Jeep Grand Cherokee
Verified Customer
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03/05/2019
Service
I have had Rick's do work non my cars for over 20 years. They always completed the work in a very timely fashion at very reasonable prices. I have never had to return to have work corrected or done over. Just had 60,000 mile tune up done and as always it was done timely at a very reasonable cost. I will continue to have Rick's do my automotive work.