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Riker's Automotive And Tire Centers Inc.

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(414 Reviews)
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Business Details

About

A Brief History of Riker’s Automotive & Tire
1909-1983
Since the creation of the automobile, the Riker family has been repairing vehicles in central Florida. Before that, David O. Riker built and repaired wagon wheels locally.

In 1939, Orval A. Riker purchased commercial land and constructed a large repair facility with a gasoline
A Brief History of Riker’s Automotive & Tire
1909-1983
Since the creation of the automobile, the Riker family has been repairing vehicles in central Florida. Before that, David O. Riker built and repaired wagon wheels locally.

In 1939, Orval A. Riker purchased commercial land and constructed a large repair facility with a gasoline pump out front. He named the shop O.A.Riker and Son Garage. Although this shop was sold in the 1970s, it is still being used for auto repair today.

In 1973, O. Vernon Riker opened his first Chevron service station, located at 6908 Sandlake Rd. near I-4. He soon had two additional stations, one in the town of Windermere and another at Sandlake near the airport. These stations all had service bays and did complete automotive repairs.

1983-Present
In 1984, V. Brent Riker opened a Mobil station on International Dr. near the Civic Center. This station had three service bays, did complete automotive repairs, and was one of the first Mobil Lube Express stations in Florida. Riker’s also operated tow trucks from the station. It was not long before these three bays had more repair work than could be done. Land was purchased and the present day ten-bay facility was constructed at 5700 Central Florida Parkway. To date, this shop is the only Bridgestone/Firestone affiliated dealer with an Orlando address.

In 1997, the Mobil station was rebuilt without service bays and the towing business was moved to 1930 Central Florida Parkway.

In 2000, the business was again expanded to a three bay Pennzoil Express Lube with a full service carwash at 5694 Central Florida Parkway.

In 2007, the Riker legacy continued to grow when the newest location opened at 7375 South Orange Avenue.
...more

Categories
Firestone Repair Shop, Tire Repair, Tire Sales and Repair
Contact
(407) 238-9800

Business Hours

Mon
7:00 AM - 10:00 PM
Tue
7:00 AM - 10:00 PM
Wed
7:00 AM - 10:00 PM
Thu
7:00 AM - 10:00 PM
Fri
7:00 AM - 10:00 PM
Sat
7:00 AM - 5:00 PM
Sun
9:00 AM - 4:00 PM
* Eastern Time (US & Canada)
5700 Central Florida Pkwy Orlando, FL 32821
Riker's Automotive And Tire Centers Inc.'s Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(414 Reviews)

JF
gravatar
John F.
Holland, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/14/2014
verified customer Verified Customer
poor diagnostics/price gouging/taking advantage of customers
NOT AT ALL/ they everyone is stupid
Not Recommended
Ron G. from Riker's Automotive And Tire Centers Inc. responded on 12/03/2014 07:01 AM

The Customer requested work done on 10/23/2014. We diagnosed the 2001 Mercury Sable LS, as having a cracked Engine Coolant Water Outlet, where the hose connects to the engine. We quoted a price of $422.32, which included a diagnostic charge, replacement of the part that was cracked, labor to replace the part, and coolant.



We told the customer that it is possible that there will be more issues, due to the nature of the cooling system and it will depend on how hot the car ran. We even printed this warning on his receipt:





"Be advised that if the car has been overheated, that internal damage may have happened to the engine or heads of the engine. The total damage might not be determined until the engine is back in working condition."





On 10/24/2014, he returned with a complaint of overheating. We brought the car in the shop to diagnose why it was overheating. We found that the Water Pump was now leaking. We quoted the work to replace it but we were being told that we had mis-diagnosed the original problem and that we need to repair it for free.

After many discussions, we settled on a reduced price to repair the water pump.
 

It is common, after a part is replaced in a cooling system that other parts in the system will start to fail, due to age and the stress of being overheated. That is exactly what happened in this case. The weakest point was replaced, which then puts more stress on the other items. After we repaired the part, the car left the shop without any leaks. It took over 50 miles for the water pump to fail.

 

Bottom Line:

We repaired the car correctly!
The part we repaired did not fail!
We could not see that another part was about to fail
We stand behind our work with a 2 year, 24 month warranty
We gave an extensive discount on the repair of the water pump.

Thank you
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