ReScore Reviews™ (74)

ReScore
Overall Rating 4.635138/5Overall Rating 4.635138/5Overall Rating 4.635138/5Overall Rating 4.635138/5rating 4.635138
Original
Overall Rating 2.0000022/5Overall Rating 2.0000022/5rating 2.0000022rating 2.0000022rating 2.0000022
96% Would Recommend
100% Business Response
Latest Review 30 minutes ago
Vickie R. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficiency "
Hyundai has been very good to me! I love my 2009 Santa Fe SUV. The service has been great and prompt! David is always very professional and congenial!
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/23/2018 01:39 PM
David R. at Riverside Hyundai responded on 04/23/2018

Thank you for being my customer over the years... see you at your next service.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Vanessa H. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"David Ruiz"
I can't tell you how much David Ruiz made my day easier at the dealer, he really took care of me after the dealership ruined my tire and rim.
He took care of everything plus my rental, very nice guy.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/23/2018 09:46 AM
David R. at Riverside Hyundai responded on 04/23/2018

It was my pleasure Vanessa... thank you for allowing The Service Team at Riverside Hyundai to accomplish your automotive needs.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Verified Customer on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Representative"
David Ruiz was great.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/23/2018 05:34 AM
David R. at Riverside Hyundai responded on 04/23/2018

Thank you for the great review... see you at your next service.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Verified Customer on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Loyal"
David is my favorite. We always have a great time.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/20/2018 09:50 PM
8dda19a08c52a59cc2ddaef1e324b0cf?s=28
Chan S., Service Advisor at Riverside Hyundai responded on 04/21/2018

Thank you for filling out our survey!

Chan Shin
Your Friendly Service Advisor
951-643-5189
Louis B. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best auto service"
Jim, Dave, and the entire service team...simply the best. Why? Ten years, no glitches and expectations always exceeded. Service anywhere else, you're cheating yourself.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/20/2018 09:37 PM
David R. at Riverside Hyundai responded on 04/20/2018

Thank you for being my Customer over the years...

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Donay G. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great group that make it their mission to satisfy their customers!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/20/2018 07:38 PM
David R. at Riverside Hyundai responded on 04/20/2018

Thank you for choosing Riverside Hyundai for your automotive needs.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Alexandra H. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"wouldn’t take my car anywhere else"
quick, friendly, professional service and my car is running great!! If you have a Hyundai - get it taken care of at Riverside Hyundai with David Ruiz!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/20/2018 12:47 PM
David R. at Riverside Hyundai responded on 04/20/2018

Thank you for the great review Alexandra... see you at your next service.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Verified Customer on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
David is awesome as usual, takes care of all of our needs and is a complete professional!
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/18/2018 04:33 PM
David R. at Riverside Hyundai responded on 04/18/2018

Thank you for the great review.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Darren G. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Took my car in for 60k mile check up. Was given a choice between a free Uber transport or car rental that came complementary with the service. Great communication during 5he process and completed service within time promised.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/17/2018 09:29 PM
8dda19a08c52a59cc2ddaef1e324b0cf?s=28
Chan S., Service Advisor at Riverside Hyundai responded on 04/17/2018

Appreciate your survey! See you next time!

Chan Shin
Your Friendly Service Advisor
951-643-5189
Cassandra A. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient "
The entire team was friendly from the initial phone call until I bought my car back home. They fixed my car in an efficient timely manner. Helpful and knowledgeable team!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 08:04 PM
David R. at Riverside Hyundai responded on 04/18/2018

Thank you for the great review.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Keith B. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Riverside Hyundai - An Auto Clinic for my aging Sonata"
They are the reason my Sonata has never had any major mechanical problems and the reason it will continue to operate well as it passes 140,000 miles.
The best service department I have ever partnered with.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 08:01 PM
David R. at Riverside Hyundai responded on 04/18/2018

Thank you Keith for being my Customer over the years.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Dan S. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
David Ruiz made sure the entire experience with Riverside Hyundai was good and successful. Good work. Thank you!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 04:58 PM
David R. at Riverside Hyundai responded on 04/17/2018

It was my pleasure... see you at your next service.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Verified Customer on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service!"
David Ruiz is great. He is always very helpful. I am always pleased with their service.
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 04:46 PM
David R. at Riverside Hyundai responded on 04/17/2018

Thank you for the great review... see you at your next service.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Julienne A. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Customer Service"
Service is good and direct
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/17/2018 11:39 AM
David R. at Riverside Hyundai responded on 04/17/2018

Thank you for the great review... see you at your next service.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Jeanne W. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast service."
David was very professional and my car was ready when he said it would be. The waiting room and restrooms are clean and comfortable, great coffee.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 11:35 AM
David R. at Riverside Hyundai responded on 04/17/2018

Thank you for the great review... see you at your next service.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Verified Customer ReScore Review on 04/19/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
David is so polite and resolves any issues that comes up. Answers any quedtions
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 10:38 AM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Charged"
Well I was charged for a service that wasn’t done . now who knows what other services weren’t done that I was charged for.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 10:38 AM
David R. at Riverside Hyundai responded on 04/17/2018

Please contact me today at 951-643-5082 to discuss this situation.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

David R. at Riverside Hyundai responded on 04/19/2018

Thank you for taking the time to talk to me... your hapiness is our goal.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Margury B. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My service advisor"
I am thinking of buying another car but due to the 8 years of GREAT service from David Ruiz I will only consider buying another Hyundai
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/17/2018 10:13 AM
David R. at Riverside Hyundai responded on 04/17/2018

Thank you for being my customer over the years Margury... see
you at your next visit.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Lori J. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"David Ruiz"
Every time I come in for service or repairs David helps me. He is always accommodating and lets me know what's going on. I highly recommend Hyundai of Riverside and David.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/17/2018 10:00 AM
David R. at Riverside Hyundai responded on 04/17/2018

It was my pleasure Lori... see you at your next service.

David Ruiz
Your Hyundai Service Advisor
Phone: (951)-643-5065 extention 2191
Email: davidmyserviceguy@gmail.com

"You can't spell Hyundai without U and I".

"Dont just have a great day... have a Hyundai".

Rodrigo M. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Iol change"
It was a good service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/17/2018 09:59 AM
LEO S. at Riverside Hyundai responded on 04/20/2018

Thank you for completing the review, looking forward to your return here with us at Riverside Hyundai.

Your Service Consultant,

Leo Soto
Lsoto@riversidemetro.com
951-643-5065 X.2192

Alvernon H. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Employees smile and treat you like you are someone special.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/16/2018 02:13 PM
8dda19a08c52a59cc2ddaef1e324b0cf?s=28
Chan S., Service Advisor at Riverside Hyundai responded on 04/17/2018

Thank you for the survey! See you again next time.

Chan Shin
Your Friendly Service Advisor
951-643-5189
Displaying Review 1 - 20 of 2424 in total