Hi Earnest,
Thank you for your feedback! I am sorry to see that you did not have a five-star experience! We want to make sure that you are completely satisfied with your purchase and the way you were treated. Your survey is Joey's report card. Is there anything that he could have done to earn a five star score?
I would love to talk with you further about your purchase, and to make things right for you! Please give me a call at (253) 474-0621 at your earliest convenience!
Sincerely,
Dana Dixon
Larson Hyundai Customer Care
(253) 474-0621