Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

413 Reviews

98% Would Recommend
Latest Review about 2 years ago

Reviews


MS
meghan s.
Redding, CA
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2016
excellent service
very efficient staff, friendly and knowledgeable, I was in and out within a half hour I was very pleased

AC
AMANDA C.
Redding, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2016
Smog
Good

VM
virgina m.
Redding, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2016
Convenient location. Very helpful, friendly staff
I took my vehicle to Rocha's for the 60k service. The local dealer wanted a minimum of $350 for the service, and that was only because I had a prepaid contract for lifetime oil changes and free tire rotation. Rocha's did the same inspection that the dealer would have done and charged me $74.40. All I needed was an air cabin filter. The difference in the price boiled down to the dealer wanting to change all fluids whether they needed changing or not. Upon inspection, Rocha's determined that the vehicle fluids did not need changing. I really appreciate that!

JR
JULIA R.
Redding, CA
Porsche Cayenne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2016
Julia Rose.
Wonderful friendly people. Very accommodating I have always been happy with all work done on my vehicles. Would highly recommend .

PG
Plena G.
Cottonwood, CA
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2016 Category: Service
Spoke with William. He said the business has a group of nice guys who are very efficient. He is very pleased with the business.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Redding, CA
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2016 Category: Service
Spoke with Trica. She said the business was nice and accommodating.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Redding, CA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2016 Category: Service
Tim said the service at his business was great. The employees are nice and helpful. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Redding, CA
Ford Five Hundred
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/08/2016 Category: Service
Robert said this is a good business. During his last visit, he noted he started to feel irritated with the employee working the front counter. He called to schedule an appointment that same day which was approved, and when he took his vehicle in for the service the employee started to argue with the customer saying they did not schedule appointments. Besides the miscommunication with this employee, he was overall satisfied with the services performed on his vehicle.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Redding, CA
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2016 Category: Service
Chris said it was an awesome experience and the mechanic was very helpful and was really cool.
This review was collected via phone interview by Customer Research Inc.

CL
Chance L.
Redding, CA
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2016 Category: Service
Chance said the service is good. They fixed his vehicle because his lights were messed up. The employees were all very helpful. He appreciates the work.
This review was collected via phone interview by Customer Research Inc.

KP
Kiefer P.
Redding, CA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2016 Category: Service
Kiefer said the business provided great service and Ronnie was very helpful.
This review was collected via phone interview by Customer Research Inc.

DM
Dorn M.
Redding, CA
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2016 Category: Service
Dorn said he always takes his vehicle to this business for service. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Cottonwood, CA
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2016 Category: Service
Chris said this business had his vehicle for an extended period of time because they received a bad part so they had to order a new one to reinstall it but it was not their fault.
This review was collected via phone interview by Customer Research Inc.

RN
RONALD N.
Redding, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016
Friendly, knowledgeable, good pricing
friendly, knowledgeable, good pricing, all around good service

ST
STEVEN T.
Redding, CA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2016
very friendly and feel comfortable that they will do a good job
very nice place, will recommend to friends

MK
MARCUS K.
Anderson, CA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2016
Great service
Jose along with other gentleman working in the office were professional, honest and created a fun interaction. In and out service with a snails. Great job.

FP
fred p.
Corvallis, OR
Lexus HS 250h
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2016
Hybrid Battery Check
Excellent customer service

CO
cynthia o.
Lakehead, CA
Saturn Vue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2016
Smog check-1st visit to Rochas
The service here was awesome. I was not even there 30 minutes total. Staff was extremely knowledgeable. I would highly recommend them.

GW
GERARD W.
Shasta Lake, CA
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2016
Smog service
Fast, friendly, efficient

JG
JESSICA G.
Redding, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2016
super fast
They are very fast and economical as well! Definitely recommend!

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