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Roger Beasley Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,718 Reviews)
71
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
91
Total ReScores
4.8
ReScore Average
71
Net Promoter Score ®

Business Details

About

Roger Beasley Hyundai is your Austin area Hyundai service and parts specialist. Our knowledgeable service staff is Hyundai certified and ready to help with all of your service needs. Roger Beasley Hyundai is your Austin area Hyundai service and parts specialist. Our knowledgeable service staff is Hyundai certified and ready to help with all of your service needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(512) 262-2020

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (US & Canada)
24795 I-35 Kyle, TX 78640
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,718 Reviews)

Verified Customer
San Marcos, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Oil change.
I believe since I bought the car there they should know what’s wrong with the car. The only thing they to improve is the waiting time it’s to long. But other then that there real nice and friendly. And they get the job done.
Recommended
Alexandra I., Reputation Manager from Roger Beasley Hyundai responded on 01/04/2019 05:30 PM

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. I want to apologize for the wait time, sometimes unexpected issues arise with other customers' vehicles and can cause our service department to be backed up. Regardless, I can imagine it was frustrating and I do apologize for that and will pass along this info to upper management. 

If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
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