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Ron Marhofer Hyundai of Green

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,077 Reviews)
54
Write a Review
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Score Details

5 stars
78%
4 stars
12%
3 stars
5%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
255
Total ReScores™
4.8
ReScore™ Average
54
Net Promoter Score ®

Business Details

About

Ron Marhofer Hyundai is located in Akron, OH. Ron Marhofer Hyundai can handle all of your vehicle maintenance needs between Akron and Canton, Ohio. Stop by or call us today! Ron Marhofer Hyundai is located in Akron, OH. Ron Marhofer Hyundai can handle all of your vehicle maintenance needs between Akron and Canton, Ohio. Stop by or call us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(330) 644-3500
Closing in 4 minutes
Business Hours

Business Hours

Mon
7:30 AM - 9:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 9:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3360 S. Arlington Road Akron, OH 44312
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,077 Reviews)
Write a Review
Recent Reviews
SA
gravatar
Scott A.
Canton, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/07/2026
0
Category: Service
Terrible service support
I have purchased 6 Hyundai vehicles since 2011 (5 from RM). The customer service procedures have become terrible. I took my 2022 Tucson in on Jan 2 for a warranty issue said it would be done that day. Called the same day and said a CLIP was broken reattaching the spoiler and needed to order a CLIP - the clip would be in on Jan 6 and would be ready for pickup on Jan 6. Started calling at 2pm for service information on Jan 6. Cannot get through to a human bc of answering system does not give option to talk to a person. Left message and phone number. No response from anyone from service. Calling for another hour and a half before I can speak to a human. Now talking to service at 4:23 find out that it wasn’t a clip but they were replacing my spoiler. The spoiler they received was not painted, they have to send to body shop for painting and now I have to wait a week or more to get my car back and I wouldn’t have found this out bc no one was callling me to inform me of the situation. I leave a message that I want to talk to a manager about this, no manager calls back. I have no car, no offer of a courtesy vehicle and no support from the company. They allow the desk people and service department to be overwhelmed to maximize profits yet don’t take care of the customers who make their business profitable.
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