business image

Ron Marhofer Hyundai of Green

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,077 Reviews)
54

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
255
Total ReScores
4.8
ReScore Average
54
Net Promoter Score ®

Business Details

About

Ron Marhofer Hyundai is located in Akron, OH. Ron Marhofer Hyundai can handle all of your vehicle maintenance needs between Akron and Canton, Ohio. Stop by or call us today! Ron Marhofer Hyundai is located in Akron, OH. Ron Marhofer Hyundai can handle all of your vehicle maintenance needs between Akron and Canton, Ohio. Stop by or call us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(330) 644-3500
Opening in 41 minutes
Business Hours

Business Hours

Mon
7:30 AM - 9:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 9:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3360 S. Arlington Road Akron, OH 44312
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,077 Reviews)

SA
gravatar
Scott A.
Canton, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/12/2026
0
Category: Service
Terrible service support
I have spent countless hours trying to get through to the service department. The automated calling system is terrible. Service manager does not keep his word on returning phone calls. On Monday Jan 12 th - I had to call the sales department to get them to walk down to service. Service told Zack, the sales person they would call me. Service never called back. Service department has kept my car for 10 days for a 1 day warranty replacement because a part broke when they were fixing the warranted part. Service manager told me it would be done on Jan 12. No update from service - no phone call from service manager. I have purchased 5 cars from Ron Marhofer since 2016.
Sales team is great- service department is not - I will not buy from Ron Marhofer again bc of the service department. Sorry sales team.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.