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Rosen Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,324 Reviews)
77
Write a Review
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Score Details

5 stars
75%
4 stars
13%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
134
Total ReScores™
4.7
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

We are your Algonquin, IL premier Hyundai Dealer. Call us today to schedule your next service visit, or make an appointment online. We are your Algonquin, IL premier Hyundai Dealer. Call us today to schedule your next service visit, or make an appointment online.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(847) 854-6700
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
771 S Randall Road Algonquin, IL 60102
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,324 Reviews)
Write a Review
Recent Reviews
LS
gravatar
L S.
Chicago, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/07/2022
0
Poor customer service
They don’t care about their customers. The paint on my roof and hood of my car began chipping about a year ago and even more a few months ago. I had HUGE gray spots on my car. It looked terrible. I took it back to the dealership and one of the lady’s that was working in service was very rude and told me “we already looked at your car, Jeff is going to call you”. This was my first time here and she thought I was someone else. So obviously there were more white Hyundai Elantras coming in for the same problem. Rosen only paid 75% of the paint job and on top of this they wouldn’t provide a car because they didn’t have any “due to the pandemic”. The paint job took 9 days and I didn’t have a car the entire time. Very unsatisfied with their customer service and I don’t recommend buying a car from them. They don’t take care of their customers.
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